Home›Browse›Massachusetts›Lowell›Northwood Rehabilitation & Health Care Center

Nursing homeFAID #5732

Northwood Rehabilitation & Health Care Center

1010 VARNUM AVENUE, LOWELL, MA, 01854

(978) 458-8773

123 licensed beds

CMS rates Northwood Rehabilitation & Health Care Center 1 out of 5 overall. Federal inspectors issued 79 citations across 7 inspections in the last three years, with $85,178 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · Northwood Rehabilitation & Health Care Center

Address

1010 Varnum Avenue

Lowell, MA 01854

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Public record summary

What we can show you for free.

Bed capacity

123

CMS facility ID

225298

Care type

Nursing home

County

Middlesex

Facility name

Northwood Rehabilitation & Health Care Center

Street address

1010 VARNUM AVENUE

City / state / ZIP

Lowell, MA 01854

Phone

(978) 458-8773

Website

northwoodrehab.com

About this facility — Northwood Rehabilitation & Health Care Center

Northwood Rehabilitation & Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Lowell, Massachusetts. It is licensed for 123 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 11 senior care facilities in Lowell and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Athena Healthcare Systems, a group of 20 facilities on this site.

Federal inspectors have cited Northwood Rehabilitation & Health Care Center 79 times across 7 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $85,178 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Athena Healthcare Systems

Ownership type

For profit - Partnership

Registered owners & officers

Athena Health Care Systems Ma R Llc

Direct owner — 100% stake — since 2012

Santilli, Lawrence

Indirect owner · Officer — 74% stake — since 2019

Mosier, Michael

Indirect owner · Managing employee — 6% stake — since 2012

Chakalos-santilli, Valerie

Indirect owner — 5% stake — since 2012

Athena Health Care Associates, Inc.

Operational control — since 2012

Curtis, Diane

Indirect owner — since 2012

Rezendes, Lorrie

Indirect owner — since 2012

Regulatory standing

Licensed / certified since

1987-02-17

CMS overall rating

1 of 5 stars

Health deficiencies

22 at the last standard inspection

Federal fines

$85,178 total

Last standard inspection

2025-08-15

Nurse staffing

2.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$658 per day (≈ $20,000/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

84% Medicaid · 7% Medicare · 9% private/other

Occupancy

91% (fiscal year 2023)

Vs. state median

35% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

123

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-08-15Health inspection22 citations

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-09-11

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-09-11

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-09-11

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-09-11

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-09-11

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-09-11

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-09-11

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-09-11

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-09-11

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2025-09-11

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-09-11

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-09-11

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-09-11

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-09-12

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2025-09-11

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-09-11

F-0712

D · No harm found

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2025-09-11

F-0730

D · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2025-09-11

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2025-09-11

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-09-11

F-0778

D · No harm found

Help the resident make transportation arrangements to and from radiology services.

Corrected 2025-09-11

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-09-11

2024-08-29Health inspection18 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-09-27

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-09-27

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2024-09-27

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-09-27

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-10-04

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-09-27

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-27

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-09-27

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-09-27

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-09-27

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-09-27

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2024-09-27

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-09-27

F-0740

G · Actual harm

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-09-27

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-10-04

F-0761

D · No harm found

Corrected 2024-10-04

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-09-27

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-09-27

5 earlier / fire-safety inspections (39 citations)

2024-06-05Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-06-28

2023-08-10Health inspection14 citations

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-09-08

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2023-09-08

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-08

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-09-08

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2023-09-08

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-08

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-09-08

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2023-09-08

F-0712

D · No harm found

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2023-09-08

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-09-08

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-09-08

F-0791

E · No harm found

Provide or obtain dental services for each resident.

Corrected 2023-09-19

F-0808

D · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2023-09-08

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-09-08

2025-08-15Fire-safety inspection14 citations

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2025-10-05

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2025-10-05

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-10-05

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-10-05

K-0311

F · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2025-10-05

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2025-10-05

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-01-30

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-10-05

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-10-05

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-01-23

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-10-05

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-10-05

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-10-05

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-02-04

2024-08-29Fire-safety inspection6 citations

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2024-10-07

E-0041

E · No harm found

Implement emergency and standby power systems.

Corrected 2024-10-07

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-10-07

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-07

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-10-07

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-10-07

2023-08-10Fire-safety inspection4 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2023-09-07

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-09-07

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-09-07

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-09-07

Federal penalties

2024-08-29Fine$85,178

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225298.

Quality of care & staffing

How it compares in Massachusetts.

Inspection citations, 3 years

More than 92% of nursing homes in the state

State median: 36

Federal fines, 3 years

$85,178

More than 88% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

2.8

Among the lowest of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

26%

Higher than 17% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 7 and worse on 13. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	11.6%	15.8%	13.5%	Better than state
Lose too much weight	3.8%	5.0%	5.1%	Better than state
With a catheter inserted and left in their bladder	1.9%	0.7%	0.7%	Worse than state
With a urinary tract infection	1.9%	1.7%	1.5%	Worse than state
Have depressive symptoms	15.1%	17.4%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	3.0%	3.4%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	80.1%	92.9%	93.7%	Worse than state
Ability to walk independently worsened	10.0%	13.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	35.4%	19.5%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	83.2%	93.5%	95.3%	Worse than state
With pressure ulcers	1.0%	4.2%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	23.0%	20.4%	18.3%	Worse than state
Received an antipsychotic medication	42.8%	21.5%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	2.23	1.84	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	2.52	1.45	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	50.9%	78.9%	82.3%	Worse than state
Newly received an antipsychotic medication	2.6%	1.4%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	46.6%	78.1%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	26.3%	25.7%	23.4%	Near state average
Had an outpatient emergency department visit	14.9%	11.8%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0842 4 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
E-0041 3 inspections. Implement emergency and standby power systems.
F-0656 3 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0677 3 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
K-0353 3 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0918 3 inspections. Have generator or other power source capable of supplying service within 10 seconds.

What its owners also hold

Athena Health Care Systems Ma R Llc has an ownership stake on file at 6 nursing homes, averaging 1.5 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Massachusetts

Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
File a complaint: 800-462-5540 · Online
Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Lowell General Hospital, about 1.2 miles. CMS rating 2 of 5.
Southern Nh Medical Center, about 9.1 miles. CMS rating 2 of 5.
St Joseph Hospital, about 9.4 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

D'youville Senior Care, Lowell, about 0.1 miles. CMS rating 1 of 5.
D'youville Care for Advanced Therapy, Lowell, about 0.2 miles. CMS rating 5 of 5.
Fairhaven Healthcare Center, Lowell, about 1.0 miles. CMS rating 2 of 5.
Regalcare At Lowell, Lowell, about 1.8 miles. CMS rating 1 of 5.
Palm Springs Post Acute, Chelmsford, about 1.9 miles. CMS rating 2 of 5.

Visitor reviews

What people say on Google.

3.972 ratings on Google

★Protect Our Veterans · 2026-02-24 · via Google
“If you do any research at all, you’ll come to realize how terrible this rehab truly is. First and foremost, when you walk into the building, you have an immediate smell of urine and feces. The building is infested with mice and cockroaches, while sitting with my father this past weekend, mouse after mouse after mouse ran across the floor and into the radiator and the wall. There are mouse droppin…”

★Calan Hunter · 2026-02-25 · via Google
“It is definitely full of mice and cockroaches. The worst part about it is you have to supply your own mouse traps. You can’t get the staff to reset them after they catch the mouse. Very frustrating A nursing facility is infested with mice and cockroaches.”

★★★★★Ana Silva · 2021-05-08 · via Google
“My cousin is a patient living in your facility. I live far away and had lost touch with him for many years. I was recently reconnected through the Ambassador program. Nadia has been instrumental in caring for my cousin and facilitating our reunion. I have been able to see and speak to my cousin through a social media platform, with Nadia's assistance. She is kind, caring, and takes excellent …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 79 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered