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Nursing homeFAID #5090

Ferncrest Manor Living Center

14500 HAYNES BLVD., NEW ORLEANS, LA, 70128

(504) 246-1426

www.ferncrest.com

200 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

14500 Haynes Blvd.

New Orleans, LA 70128

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Public record summary

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Bed capacity

200

CMS facility ID

195214

Care type

Nursing home

County

Orleans

Facility name

Ferncrest Manor Living Center

Street address

14500 HAYNES BLVD.

City / state / ZIP

New Orleans, LA 70128

Phone

(504) 246-1426

Website

www.ferncrest.com

About this facility — Ferncrest Manor Living Center

Ferncrest Manor Living Center is a Medicare/Medicaid-certified skilled nursing facility in New Orleans, Louisiana. It is licensed for 200 beds — well above the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 31 senior care facilities in New Orleans and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Ferncrest Manor Living Center 51 times across 15 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $282,413 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Nunez, Lexis

Direct owner — 45% stake — since 2016

Bohne, Kimberly

Operational control · Additional disclosable party — since 2016

Myers, David

Operational control · Additional disclosable party — since 2016

Schwab, Lacey

Direct owner — since 2016

Regulatory standing

Licensed / certified since

1987-04-08

CMS overall rating

1 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

$282,413 total

Last standard inspection

2026-05-20

Cost & payer profile (FY2023 cost report)

Average billed charges

$241 per day (≈ $7,330/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

95% Medicaid · 2% Medicare · 4% private/other

Occupancy

55% (fiscal year 2023)

Vs. state median

7% below the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds

200

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: Open 24 hours · Tuesday: Open 24 hours · Wednesday: Open 24 hours · Thursday: Open 24 hours · Friday: Open 24 hours · Saturday: Open 24 hours · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-06-16Health inspectionComplaint-triggered1 citation

F-0925

E · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2026-07-14

2026-05-20Health inspection10 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-07-13

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2026-07-13

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-07-13

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-07-13

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2026-07-13

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-07-13

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-07-13

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2026-07-13

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2026-07-13

F-0944

E · No harm found

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

Corrected 2026-07-13

10 earlier / fire-safety inspections (40 citations)

2025-06-24Health inspectionComplaint-triggered3 citations

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2025-07-18

F-0693

E · No harm foundFrom a complaint

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-07-18

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-07-18

2025-05-29Health inspection12 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-06-13

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-06-13

F-0640

E · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2025-06-13

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-06-13

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-06-13

F-0727

D · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2025-06-13

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-06-13

F-0761

E · No harm found

Corrected 2025-06-13

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-13

F-0838

D · No harm found

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2025-06-13

F-0868

E · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2025-06-13

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-06-13

2024-11-26Health inspectionComplaint-triggered3 citations

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-12-16

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-16

F-0949

E · No harm foundFrom a complaint

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Corrected 2024-12-16

2024-10-02Health inspectionComplaint-triggered2 citations

F-0695

E · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-10-14

F-0726

E · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-10-14

2024-05-16Health inspection5 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-06-21

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-06-21

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-06-21

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-06-21

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-06-21

2024-05-09Health inspectionComplaint-triggered2 citations

F-0693

E · No harm foundFrom a complaint

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-05-16

F-0925

E · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-05-16

2024-03-27Health inspectionComplaint-triggered1 citation

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-04-09

2024-01-12Health inspectionComplaint-triggered9 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-01-30

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-01-30

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-01-30

F-0678

J · Immediate jeopardyFrom a complaint

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2024-01-30

F-0693

D · No harm foundFrom a complaint

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-01-30

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-01-30

F-0759

E · No harm foundFrom a complaint

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-04-09

F-0826

E · No harm foundFrom a complaint

Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.

Corrected 2024-01-30

F-0851

F · No harm foundFrom a complaint

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2024-01-30

2023-10-03Health inspectionComplaint-triggered2 citations

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-10-25

F-0698

D · No harm foundFrom a complaint

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-10-25

2023-09-20Health inspectionComplaint-triggered1 citation

F-0692

D · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-10-12

Federal penalties

2024-11-26Fine$50,948

2024-01-12Fine$231,465

2024-01-12Medicare payment denial — 60 days

Total fines$282,413

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195214.

Visitor reviews

What people say on Google.

3.3107 ratings on Google

★Samantha Spears · 2026-06-23 · via Google
“Not fully taking care of the residents, leaving them soiled ,dirty, not changing or showering the and shaving of the resident, not complying with family members request, not making sure they eat properly, keeping them sedated so they don't be bothered, not changing their clothes etc. Flies and Roaches ,flity room and roommate Urinal left full on the floor to be kicked over bathroom flity room smel…”

★GT INVESTMENTS · 2026-03-10 · via Google
“My friends aunt was found dead in her room for 3 days so nobody gave care or checked on her for atleast 3 days. TOTALLY UNACCEPTABLE. I CAN'T BELIEVE THIS PLACE IS STILL IN BUSINESS.”

★★★★★neka clark · 2025-03-18 · via Google
“My mother was there for 4 months. The place was really clean. Didn’t have a nursing home smell like most when you walk in. The staff made every effort to take care of my mom, and make sure I was satisfied. Just like anywhere else y You have to be there to see about your own family. You have to visit Every holiday the facility celebrates with the residents. The administration and office staff had …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 51 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered