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Nursing homeFAID #5137

St Bernard Nursing & Rehab

4021 RONEAGLE WAY, NEW ORLEANS, LA, 70122

(504) 246-7900

www.stbernardncc.com

127 licensed beds

★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

4021 Roneagle Way

New Orleans, LA 70122

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Public record summary

What we can show you for free.

Bed capacity

127

CMS facility ID

195356

Care type

Nursing home

County

Orleans

Facility name

St Bernard Nursing & Rehab

Street address

4021 RONEAGLE WAY

City / state / ZIP

New Orleans, LA 70122

Phone

(504) 246-7900

Website

www.stbernardncc.com

About this facility — St Bernard Nursing & Rehab

St Bernard Nursing & Rehab is a Medicare/Medicaid-certified skilled nursing facility in New Orleans, Louisiana. It is licensed for 127 beds — close to the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 31 senior care facilities in New Orleans and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited St Bernard Nursing & Rehab 52 times across 13 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Volare Health

Ownership type

For profit - Limited Liability company

Registered owners & officers

La 10 Opco Holdco Llc

Direct owner — 100% stake — since 2022

Hagar, Chaim

Additional disclosable party — since 2022

Knox, Donald

Officer · Additional disclosable party — since 2023

La 10 Pinnacle Holdco Llc

Indirect owner · Additional disclosable party — since 2022

La10 Holdings Llc

Indirect owner · Additional disclosable party — since 2022

Mclendon, Ronald

Operational control · Additional disclosable party — since 2022

Russell, Kim

Operational control · Additional disclosable party — since 2024

Schwartz, Eliezer

Officer · Operational control · Additional disclosable party — since 2022

St Bernard Nursing & Rehab Propco Llc

Mortgage holder · Additional disclosable party — since 2022

Volare Health Llc

Operational control · Additional disclosable party — since 2024

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1996-01-18

CMS overall rating

1 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-06-10

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$299 per day (≈ $9,090/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

73% Medicaid · 15% Medicare · 12% private/other

Occupancy

88% (fiscal year 2023)

Vs. state median

16% above the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds

127

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-03-12Health inspectionComplaint-triggered3 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-04-10

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-04-10

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-04-10

2025-12-04Health inspectionComplaint-triggered1 citation

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2026-01-16

10 earlier / fire-safety inspections (48 citations)

2025-06-10Health inspection7 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-07-25

F-0567

E · No harm found

Honor the resident's right to manage his or her financial affairs.

Corrected 2025-07-25

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-07-25

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-07-25

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-07-25

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-07-25

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-07-25

2025-02-26Health inspectionComplaint-triggered3 citations

F-0690

E · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-04-12

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-04-12

F-0761

E · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-04-12

2024-06-05Health inspection6 citations

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-07-20

F-0693

E · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-07-20

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-08-15

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-07-20

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-07-20

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-07-20

2024-05-08Health inspectionComplaint-triggered1 citation

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-31

2024-04-04Health inspectionComplaint-triggered1 citation

F-0609

E · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-05-01

2023-12-19Health inspectionComplaint-triggered2 citations

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-01-19

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-01-19

2023-08-14Health inspectionComplaint-triggered20 citations

F-0583

E · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2023-09-27

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-09-27

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-09-27

F-0609

E · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-09-27

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2023-09-27

F-0640

B · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-09-27

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-09-27

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-27

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-09-27

F-0694

D · No harm foundFrom a complaint

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2023-09-27

F-0697

E · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-09-27

F-0698

E · No harm foundFrom a complaint

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-09-27

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-09-27

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2023-09-27

F-0732

E · No harm found

Post nurse staffing information every day.

Corrected 2023-09-27

F-0761

D · No harm found

Corrected 2023-09-27

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-09-27

F-0851

B · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2023-09-27

F-0868

D · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2023-09-27

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-09-27

2025-06-10Fire-safety inspection1 citation

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-26

2024-06-05Fire-safety inspection4 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-07-20

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-07-20

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-06-20

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-06-12

2023-08-14Fire-safety inspection3 citations

K-0100

D · No harm found

Meet other general requirements.

Corrected 2023-10-10

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-09-07

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-10-06

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195356.

Visitor reviews

What people say on Google.

1.813 ratings on Google

★★ella fisher · 2026-05-03 · via Google
“a family member was there for short term rehab and respites. some nurses are there just for pay check. very unprofessional. medication not given in timely manner. during emergency medical assistance was denied we had to go to facility and found family member in need of medical care. had to call 911 ourself. family member was removed from facility before the duration of stay. this happened in 2025…”

★Zadequi Allen · 2026-04-01 · via Google
“My mom stayed here for over a week after major back surgery, and honestly, I don’t understand how this facility is still operating. The very first night says everything. She was dropped off around 4 PM and did not see a nurse again until about 10 PM — even after calling multiple times for pain medication. She didn’t actually receive her pain meds until 9 AM the next morning. No one recovering from…”

★★Alice Chambliss · 2025-10-02 · via Google
“The facility itself was acceptable. It was clean and there were no bad odors. The care my mom got while there for skilled nursing was good. However, the social worker there needs to be replaced ASAP - We tried for over a week to get her to send referrals to several nursing facilities for long term care. We could not get her to return any calls to us. We left several messages for days. On the 20th …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 52 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered