Nursing homeFAID #13213
Franciscan Woods
19525 W NORTH AVE, BROOKFIELD, WI, 53045
(262) 785-1114
110 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare
Photo via Google · Ascension Living Franciscan Place
Public record summary
What we can show you for free.
Bed capacity
110
CMS facility ID
525528
Care type
Nursing home
County
Waukesha
Facility name
Franciscan Woods
Street address
19525 W NORTH AVE
City / state / ZIP
Brookfield, WI 53045
Phone
(262) 785-1114
About this facility — Franciscan Woods
Franciscan Woods is a Medicare/Medicaid-certified skilled nursing facility in Brookfield, Wisconsin. It is licensed for 110 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).
It is one of 35 senior care facilities in Brookfield and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Franciscan Woods 67 times across 16 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $120,905 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Ascension Living
Ownership type
Non profit - Corporation
Registered owners & officers
Ascension Health Senior Care
Direct owner · Additional disclosable party — 100% stake — since 2014
Fast Pace Medical Staffing Inc
Additional disclosable party — since 2022
Favorite Healthcare Staffing Llc
Additional disclosable party — since 2022
Health Dimensions Consulting Inc
Additional disclosable party — since 2025
House Healthcare Solutions Llc
Additional disclosable party — since 2025
Medical Solutions Llc
Additional disclosable party — since 2017
Medical Staffing Solutions Llc
Additional disclosable party — since 2020
Michael Porter
Additional disclosable party — since 2021
Musgrave, Lisa
Director · Additional disclosable party — since 2024
Nursing Centers, Inc.
Additional disclosable party — since 2020
Personnel Specialists Llc
Additional disclosable party — since 2025
Prn Health Services, Inc.
Additional disclosable party — since 2022
Prolink Healthcare Llc
Additional disclosable party — since 2023
Shadbolt, Erin
Director · Additional disclosable party — since 2024
Sidhu, Sarfraz
Operational control · Additional disclosable party — since 2018
Smoot, Kenneth
Director · Additional disclosable party — since 2024
St Louis, Steven
Operational control · Additional disclosable party — since 2025
Staff One, Ltd.
Additional disclosable party — since 2020
Regulatory standing
Federal court records
4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1993-12-30
CMS overall rating
1 of 5 stars
Health deficiencies
17 at the last standard inspection
Federal fines
$120,905 total
Last standard inspection
2026-04-09
Nurse staffing
4.4 hours per resident per day
Cost & payer profile (FY2024 cost report)
Average billed charges
$552 per day (≈ $16,780/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 13% Medicare · 87% private/other
Occupancy
70% (fiscal year 2024)
Vs. state median
36% above the WI median of $407/day — full state cost breakdown
Services & coverage
Licensed beds
110
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-04-09Health inspection14 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2026-05-08
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-05-08
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2026-05-08
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-05-08
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-05-08
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-05-08
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2026-05-08
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-05-08
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-05-08
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2026-05-08
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-05-08
F-0881
F · No harm found
Implement a program that monitors antibiotic use.
Corrected 2026-05-08
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2026-05-08
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2026-05-08
2025-12-22Health inspectionComplaint-triggered2 citations
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-02-03
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-02-03
12 earlier / fire-safety inspections (51 citations)
2025-12-03Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-12-19
2025-05-06Health inspectionComplaint-triggered3 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-02
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-06-02
F-0757
D · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-06-02
2025-03-20Health inspectionComplaint-triggered8 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-04-23
F-0607
E · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-04-23
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-04-23
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-04-23
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-06-18
F-0692
G · Actual harmFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-04-23
F-0700
D · No harm foundFrom a complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-04-23
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-06-02
2025-02-11Health inspectionComplaint-triggered2 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-03-12
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-06-18
2025-01-14Health inspectionComplaint-triggered1 citation
F-0757
D · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-02-14
2024-12-23Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-01-23
2024-11-14Health inspectionComplaint-triggered10 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-12-10
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-12-10
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-12-10
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-12-10
F-0693
G · Actual harmFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-12-10
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-12-10
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2024-12-10
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-12-10
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-12-10
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-12-10
2024-04-05Health inspectionComplaint-triggered1 citation
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-05-05
2023-10-05Health inspectionComplaint-triggered7 citations
F-0607
C · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-11-04
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-11-04
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2023-11-04
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-11-04
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-11-04
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-11-04
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-11-04
2026-04-09Fire-safety inspection5 citations
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-05-30
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-05-08
K-0364
F · No harm found
Install properly constructed windows in hallway walls or doors.
Corrected 2026-05-30
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-05-30
K-0916
F · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2026-05-08
2024-11-14Fire-safety inspection9 citations
E-0013
D · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2025-01-08
E-0015
D · No harm found
Address subsistence needs for staff and patients.
Corrected 2025-01-08
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-01-14
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-01-13
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-01-08
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-01-08
K-0751
F · No harm found
Have restrictions on the use of flammable curtains.
Corrected 2025-01-08
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
K-0925
D · No harm found
Ensure that sources of ignition are removed from patients receiving respiratory therapy.
Corrected 2025-01-08
2023-10-05Fire-safety inspection3 citations
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-11-04
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-11-04
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-11-04
Federal penalties
2025-02-11Fine$120,905
2025-02-11Medicare payment denial — 97 days
2024-11-14Medicare payment denial — 31 days
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525528.
Visitor reviews
What people say on Google.
4.4★★★★★148 ratings on Google
★★★★★laura thieme · 2025-12-21 · via Google“My first time visiting our 90 year old mother who is in rehab. Very nice, clean place. One of the aides had just given mom a shower and was getting her gown on and getting her into bed. This employee was very professional and had alot if patience. I thanked her for taking such good care of our mom and told her that people who have jobs caring for others are very much valued and appreciated by …”
★★★★★Ckudy · 2026-03-21 · via Google“My Dad has been here for about two weeks for rehabilitation after having double pneumonia. From the moment I transferred him from the hospital he was greeted with kindness and information. The food has been very good, therapy has been excellent and what he needs. Any concerns or questions I raised were listened to and responded to. The only drawback is that he doesn't have a shower in his roo…”
★★★★★john peschman · 2026-06-08 · via Google“Very good customer service and from receptionist. Great interaction with staff. Would like to see if the kitchen can provide for small requests.”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 67 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered