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Nursing homeFAID #13029

Lindengrove New Berlin

13755 W FIELDPOINTE DR, NEW BERLIN, WI, 53151

(262) 796-3660

www.illuminus.us/communities/lindengrove-new-berlin

110 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Diane McGinnis

Address

13755 W Fieldpointe Dr

New Berlin, WI 53151

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Public record summary

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Bed capacity

110

CMS facility ID

525064

Care type

Nursing home

County

Waukesha

Facility name

Lindengrove New Berlin

Street address

13755 W FIELDPOINTE DR

City / state / ZIP

New Berlin, WI 53151

Phone

(262) 796-3660

Website

www.illuminus.us/communities/lindengrove-new-berlin

About this facility — Lindengrove New Berlin

Lindengrove New Berlin is a Medicare/Medicaid-certified skilled nursing facility in New Berlin, Wisconsin. It is licensed for 110 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 14 senior care facilities in New Berlin and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Lindengrove New Berlin 40 times across 9 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $100,006 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Church related

Registered owners & officers

Marquardt Village Inc

Indirect owner — 100% stake — since 2023

Dettman, Scott

Director — since 2023

Fischer, Todd

Director — since 2023

Heroux, Steven

Director — since 2024

Illuminus Inc

Operational control · Additional disclosable party — since 2023

Jones, Michael

Operational control · Additional disclosable party — since 2024

Kohlhoff, Kevin

Director — since 2023

Konkol, Dennis

Director — since 2024

Marks, Julie

Indirect owner · Director · Officer · Operational control · Additional disclosable party — since 2025

Mauthe, Matthew

Officer · Operational control · Additional disclosable party — since 2023

Meidenbauer, Robert

Director — since 2023

Van Der Linden, Katie

Director — since 2023

Wagner, Lynne

Director — since 2024

Regulatory standing

Licensed / certified since

1967-01-01

CMS overall rating

1 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

$100,006 total

Last standard inspection

2025-01-21

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$480 per day (≈ $14,590/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

37% Medicaid · 7% Medicare · 56% private/other

Occupancy

77% (fiscal year 2024)

Vs. state median

18% above the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

110

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 8:00 AM – 9:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-09-08Health inspectionComplaint-triggered3 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-10-03

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-03

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-10-03

2025-06-26Health inspectionComplaint-triggered2 citations

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-07-25

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-25

7 earlier / fire-safety inspections (35 citations)

2025-01-21Health inspection8 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-03-04

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-03-04

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2025-03-04

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-05

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-03-04

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-04

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-04

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-03-04

2024-11-14Health inspectionComplaint-triggered4 citations

F-0558

D · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-12-13

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-13

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-13

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-12-13

2023-11-07Health inspection6 citations

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-12-07

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-12-07

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-12-07

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-07

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-12-07

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-12-07

2022-08-10Health inspection9 citations

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2022-09-02

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2022-09-08

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2022-09-08

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-09-06

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2022-09-07

F-0758

D · No harm found

Corrected 2022-09-08

F-0760

G · Actual harm

Ensure that residents are free from significant medication errors.

Corrected 2022-09-06

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-09-08

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-09-07

2025-01-21Fire-safety inspection4 citations

E-0031

F · No harm found

Provide emergency officials' contact information.

Corrected 2025-02-14

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2025-01-22

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-02-14

K-0781

E · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2025-02-14

2023-11-07Fire-safety inspection3 citations

K-0271

D · No harm found

Have exits that are accessible at all times.

Corrected 2023-12-06

K-0341

F · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-03-21

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-12-06

2022-08-10Fire-safety inspection1 citation

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-08-15

Federal penalties

2025-09-08Fine$55,200

2025-01-21Fine$44,806

2025-01-21Medicare payment denial — 12 days

Total fines$100,006

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525064.

Visitor reviews

What people say on Google.

2.848 ratings on Google

★Velvet Jones · 2026-08-05 · via Google
“I didn't want to even give this place one star. If I could give negative stars I would. In the very short time my dad was there the care I witnessed my dad and other residents receiving is appalling. Several residents told me stories of mistreatment and falling because no one came to help them. My dad arrived on a Friday afternoon. Apparently, the staff doesn't read paperwork. He was nothing by mo…”

★Jason Peterson · 2026-02-24 · via Google
“I would give this place negative stars if possible. Mom has been there for rehab for 4 weeks now. First day there, CNA comes into her room to clean her up and is holding a conversation on her cellphone while cleaning mom up. And then proceeds to tell my mom to help her because she's killing her back. Let's define Linden Grove's rehab...Sitting in a wheel chair in a group of 5-6 hitting a balloo…”

★Jennifer H · 2026-01-28 · via Google
“A family member stayed here for rehab and during their stay we were told that they were doing such a good job and improving so much, that the insurance ended up cutting their stay short.. but upon returning home they could barely walk without assistance, use the bathroom without assistance, and had a new wound that no one at the facility knew about it. The discharge paperwork did not reflect the r…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 40 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered