Senior Home Review
Home›Browse›Wisconsin›Rhinelander›Friendly Village Nursing and Rehab Center
Nursing homeFAID #13168

Friendly Village Nursing and Rehab Center

900 BOYCE DR, RHINELANDER, WI, 54501
(715) 365-6832
www.friendlyvillagerehab.com
100 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79Advanced Report$99
Delivered within 24–48 hours
Photo of FRIENDLY VILLAGE NURSING AND REHAB CENTER
Photo via Google · Friendly Village Nursing & Rehab

Public record summary

What we can show you for free.
Bed capacity
100
CMS facility ID
525459
Care type
Nursing home
County
Oneida
Facility name
Friendly Village Nursing and Rehab Center
Street address
900 BOYCE DR
City / state / ZIP
Rhinelander, WI 54501
Phone
(715) 365-6832
Website
www.friendlyvillagerehab.com

About this facility — Friendly Village Nursing and Rehab Center

Friendly Village Nursing and Rehab Center is a Medicare/Medicaid-certified skilled nursing facility in Rhinelander, Wisconsin. It is licensed for 100 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 9 senior care facilities in Rhinelander and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Friendly Village Nursing and Rehab Center 30 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Eden Senior Care
Ownership type
For profit - Limited Liability company

Registered owners & officers

Stesel, Maxim
Direct owner — 45% stake — since 2017
Polstein, Mordechai
Direct owner — 16% stake — since 2015
Feinstein, Dan
Direct owner — 12% stake — since 2017
Lifsics, Channie
Direct owner · Operational control — 9% stake — since 2017
Mauer, Dovie
Operational control — since 2017
Rice, Pamela
Operational control — since 2017
Richardson, Patricia
Managing employee — since 2017

Regulatory standing

Federal court records
2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1989-12-01
CMS overall rating
5 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-04-22
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$361 per day (≈ $10,970/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
74% Medicaid · 6% Medicare · 20% private/other
Occupancy
75% (fiscal year 2023)
Vs. state median
11% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
100
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-22Health inspection2 citations
F-0659
D · No harm found
Provide care by qualified persons according to each resident's written plan of care.
Corrected 2026-05-13
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-05-13
2025-02-06Health inspection5 citations
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2025-03-04
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-03-04
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-03-04
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-04
F-0851
F · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2025-03-04
5 earlier / fire-safety inspections (23 citations)
2024-01-11Health inspection6 citations
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-01-31
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-01-31
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-01-31
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-01-31
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-31
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-01-31
2023-08-14Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-09-14
2026-04-22Fire-safety inspection4 citations
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2026-05-14
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-05-14
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-05-14
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-05-14
2025-02-06Fire-safety inspection6 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-02-28
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-02-28
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-02-28
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-02-28
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2025-02-28
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-02-28
2024-01-11Fire-safety inspection6 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-01-31
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-01-31
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-01-31
K-0711
C · No harm found
Provide a written emergency evacuation plan.
Corrected 2024-01-31
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-01-31
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-01-31
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525459.

Visitor reviews

What people say on Google.
4.424 ratings on Google
★★Russ Szuta · 2024-07-03 · via Google

“First I want to say that 99% of the staff are wonderful. I understand the short staffing issues, they are happening everywhere. However, when my mother has been at this location for almost a year now, was moved from the 100 wing to the 200 wing her service has gone down hill. Especially in the evening. 2 examples are: 1 she pushes the nurse light and has to wait for sometimes an hour to use the ba…”

★★★★★Laura Geigner · 2023-07-18 · via Google

“My 93 year old mom has now been a resident of Friendly Village for almost 3 months. This is the 4th assisted living/nursing home facility that she has lived in and it is by far the best. The entire staff has been welcoming, compassionate and professional. Communication with our family is prompt, efficient and thorough. Mom is being cared for by a loving, attentive staff who have taken the time to …”

★Tressa Randall · 2024-06-16 · via Google

“The treatment my dad received this last week at friendly village was not favorable. When he first got there, his bathroom was not clean. They were slow answering when he would push his call light and he is a FALL RISK! He got moved to this specific facility because of a breathing machine he was required to use, (a little fancier than a sleep apnea machine) none of the staff knew how to use it! He …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 30 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered