Home›Browse›Wisconsin›Merrill›Pine Crest Health and Memory Care

Nursing homeFAID #13077

Pine Crest Health and Memory Care

2100 E SIXTH ST, MERRILL, WI, 54452

(715) 536-0355

ensignservices.net

120 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of PINE CREST HEALTH AND MEMORY CARE

Photo via Google · Daniel

Address

2100 E Sixth St

Merrill, WI 54452

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Public record summary

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Bed capacity

120

CMS facility ID

525326

Care type

Nursing home

County

Lincoln

Facility name

Pine Crest Health and Memory Care

Street address

2100 E SIXTH ST

City / state / ZIP

Merrill, WI 54452

Phone

(715) 536-0355

Website

ensignservices.net

About this facility — Pine Crest Health and Memory Care

Pine Crest Health and Memory Care is a Medicare/Medicaid-certified skilled nursing facility in Merrill, Wisconsin. It is licensed for 120 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 3 senior care facilities in Merrill and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pine Crest Health and Memory Care 31 times across 10 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

For profit - Corporation

Registered owners & officers

Burnam, Soon

Governing body · Director — since 2025

Ensign Services Inc

Additional disclosable party — since 2025

Hanson, Ryan

Operational control · Additional disclosable party — since 2025

Jorgensen, David

Governing body — since 2025

Keetch, Chad

Officer — since 2011

Merrill Health Holdings Llc

Additional disclosable party — since 2025

Port, Barry

Owner of a disclosable party — since 2025

Smith, Daniel

Operational control · Additional disclosable party — since 2025

Standard Bearer Healthcare Op, Lp

Additional disclosable party — since 2025

The Ensign Group Inc

Additional disclosable party — since 2025

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1983-01-19

CMS overall rating

3 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-06-04

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$371 per day (≈ $11,280/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

80% Medicaid · 6% Medicare · 14% private/other

Occupancy

69% (fiscal year 2023)

Vs. state median

9% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-04Health inspection8 citations

F-0627

F · No harm found

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2026-07-01

F-0628

F · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-07-01

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-07-01

F-0687

E · No harm found

Provide appropriate foot care.

Corrected 2026-07-01

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-07-01

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2026-07-01

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-07-01

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-07-01

2025-08-27Health inspectionComplaint-triggered1 citation

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-09-25

8 earlier / fire-safety inspections (22 citations)

2025-06-18Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-07-09

2025-05-01Health inspection6 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-05-27

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-27

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-05-27

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2025-05-27

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-05-27

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-27

2024-10-14Health inspectionComplaint-triggered1 citation

F-0806

D · No harm foundFood safetyFrom a complaint

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-11-16

2024-08-20Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-09-10

2024-03-06Health inspection2 citations

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-03-29

F-0882

C · No harm found

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2024-03-29

2026-06-04Fire-safety inspection3 citations

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2026-07-13

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-07-13

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-07-13

2025-05-01Fire-safety inspection5 citations

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-06-13

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-06-13

K-0346

F · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2025-06-13

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-13

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-13

2024-03-06Fire-safety inspection3 citations

K-0711

C · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-03-25

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-03-25

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-03-25

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525326.

Visitor reviews

What people say on Google.

4.211 ratings on Google

★Kody Koelsch · 2021-07-05 · via Google
“One of my family member is in there during covid. Was transferred to pinecrest and is quarantine for two weeks. Today I heard the patient down the hall that there is a family member to the nurse, that is Quarantine TOO. just today I heard that she/him had a vist today and up to 6 people. While we over here following the rules for only two people at a time and 2 time a week. Next they were giving m…”

★★★★★Ron Iams · 2023-09-17 · via Google
“This is the facility where Aunt Jessie received extremely high quality care when living alone at home became too much for her to easily do.”

★★★★★Harrison Hoffman · 2023-07-02 · via Google
“Awsome place”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 31 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered