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Nursing homeFAID #6980

Friendship Village Sunset Hills

12651 VILLAGE CIRCLE DRIVE, SAINT LOUIS, MO, 63127

(314) 270-7777

144 licensed beds

CMS rates Friendship Village Sunset Hills 3 out of 5 overall. Federal inspectors issued 27 citations across 8 inspections in the last three years, with $14,433 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of FRIENDSHIP VILLAGE SUNSET HILLS

Photo via Google · Friendship Village Sunset Hills

Address

12651 Village Circle Drive

Saint Louis, MO 63127

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Public record summary

What we can show you for free.

Bed capacity

144

State license

052386

CMS facility ID

265136

Care type

Nursing home

Facility name

Friendship Village Sunset Hills

Street address

12651 VILLAGE CIRCLE DRIVE

City / state / ZIP

Saint Louis, MO 63127

Phone

(314) 270-7777

Website

friendshipvillagestl.com

State license #

052386

About this facility — Friendship Village Sunset Hills

Friendship Village Sunset Hills is a Medicare/Medicaid-certified skilled nursing facility in Saint Louis, Missouri. It is licensed for 144 beds — above the median for skilled nursing facilities in Missouri (97 beds).

It is one of 168 senior care facilities in Saint Louis and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Friendship Village Sunset Hills 27 times across 8 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $14,433 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Friendship Village of South County

Ownership type

Non profit - Corporation

Administrator

Bobbie Liverar

Registered owners & officers

Fv Services, Inc

Direct owner · Additional disclosable party — 100% stake — since 2017

Bolstad, Cindy

Director — since 2020

Brosch, Sirisha

Operational control · Additional disclosable party — since 2024

Klinger, Jeffrey

Director — since 2011

Liverar, Bobbie

Operational control · Additional disclosable party — since 2022

Utley, Keith

Director · Officer — since 2014

Walsh, James

Director · Officer — since 2016

Wright, Joshua

Officer — since 2024

Zimmermann, Joan

Director — since 2025

Regulatory standing

Licensed / certified since

1978-12-19

License expires

2026-12-31

CMS overall rating

3 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

$14,433 total

Last standard inspection

2025-01-28

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$356 per day (≈ $10,820/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

10% Medicaid · 5% Medicare · 85% private/other

Occupancy

92% (fiscal year 2024)

Vs. state median

39% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds

144

Licensed as

SNF

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2025-01-28Health inspection9 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-03-14

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-14

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-14

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2025-02-28

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-03-14

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-03-14

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2025-03-14

F-0808

D · No harm foundFood safety

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2025-03-14

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-03-14

2024-04-15Health inspectionComplaint-triggered1 citation

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-03-18

5 earlier / fire-safety inspections (17 citations)

2024-02-01Health inspectionComplaint-triggered1 citation

F-0684

G · Actual harmFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-02-23

2023-09-28Health inspection7 citations

F-0624

D · No harm found

Prepare residents for a safe transfer or discharge from the nursing home.

Corrected 2023-11-12

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-11-12

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-11-12

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-12

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-11-12

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-11-12

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-11-12

2019-08-28Health inspection6 citations

F-0623

B · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2019-10-04

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2019-10-04

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-10-04

F-0700

E · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2019-10-04

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2019-10-04

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-10-04

2025-01-28Fire-safety inspection2 citations

K-0346

F · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2025-02-13

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2025-02-13

2019-08-28Fire-safety inspection1 citation

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2019-10-04

Federal penalties

2024-04-15Fine$14,433

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265136.

Quality of care & staffing

How it compares in Missouri.

Inspection citations, 3 years

More than 19% of nursing homes in the state

State median: 50

Federal fines, 3 years

$14,433

More than 65% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

4.6

Higher than 93% of nursing homes in the state

State median: 3.4

Nursing staff turnover, annual

44%

Higher than 19% of nursing homes in the state

State median: 57%

Resident outcomes

On 21 federal quality measures, this facility does better than the Missouri average on 16 and worse on 2. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	8.5%	17.4%	13.5%	Better than state
Lose too much weight	2.4%	5.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.3%	0.9%	0.7%	Better than state
With a urinary tract infection	1.3%	2.2%	1.5%	Better than state
Have depressive symptoms	0.9%	20.0%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	6.0%	4.0%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	93.6%	84.0%	93.7%	Better than state
Ability to walk independently worsened	11.4%	15.8%	12.7%	Better than state
Received an antianxiety or hypnotic medication	13.7%	25.6%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	98.4%	90.8%	95.3%	Near state average
With pressure ulcers	3.8%	4.4%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	12.2%	17.1%	18.3%	Better than state
Received an antipsychotic medication	11.3%	23.5%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.14	1.98	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	0.48	2.16	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	63.0%	65.7%	82.3%	Near state average
Newly received an antipsychotic medication	0.3%	2.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	79.4%	61.4%	80.1%	Better than state
Were rehospitalized after a nursing home admission	33.6%	25.7%	23.4%	Worse than state
Had an outpatient emergency department visit	6.9%	13.4%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0880 3 inspections. Provide and implement an infection prevention and control program.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0684 2 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0759 2 inspections. Ensure medication error rates are not 5 percent or greater.
F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Verify & compare

Where to check, and what's nearby.

Who to contact in Missouri

Licensing: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation
File a complaint: 800-392-0210 · Online
Long-Term Care Ombudsman: 800-309-3282. A free advocate for residents and families.
Adult Protective Services: 800-392-0210. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Mercy Hospital South, about 1.6 miles. CMS rating 2 of 5.
Ssm St Clare Health Center, about 3.7 miles. CMS rating 4 of 5.
Missouri Baptist Medical Center, about 8.1 miles. CMS rating 5 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Fountain Care At Sunset Hills, Saint Louis, about 0.4 miles. CMS rating 1 of 5.
Fieser Nursing Center, Fenton, about 1.8 miles. CMS rating 2 of 5.
Delmar Gardens South, Saint Louis, about 3.0 miles. CMS rating 4 of 5.
Maple Grove Wellness & Rehabilitation, Fenton, about 3.1 miles. CMS rating 1 of 5.
Delmar Gardens of Meramec Valley, Fenton, about 3.4 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

4.1125 ratings on Google

★Judy Kliethermes · 2026-07-25 · via Google
“When you pull up to the place, it’s very beautiful. It’s well manicured. The rooms are clean. My dad loved the food. But it didn’t take long to realize that this place is not up to par. My dad was brought in the middle part of June with a bloodline infection and after a couple of weeks his pain was increasing and mobility was decreasing. We started to experience numbness and tingling in his legs,…”

★Michael Rademacher · 2026-06-12 · via Google
“I wanted to share our experience so other families can make an informed decision. Overall, everything started out well. The food was good, and the therapy staff was wonderful. Unfortunately, our experience with many of the day and night nurses was extremely disappointing. Several nurses were disrespectful and dismissive when patients asked for help. My father is wheelchair-bound and unable to walk…”

★★★★★Ed Reggi · 2025-11-02 · via Google
“What a wonderful community! Everyone is welcome here and the entire staff is fantastic. Their warm hospitality for any guest is appreciated. As a performer who performs all over the country, I have visited many communities like this one. I can tell you Friendship Village is top notch. I cannot say enough about my visit and event. Thank you !!!!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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