Home›Browse›Connecticut›Old Saybrook›Gladeview Health Care Center

Nursing homeFAID #1563

Gladeview Health Care Center

60 BOSTON POST RD, OLD SAYBROOK, CT, 06475

(860) 388-6696

www.gladeviewcares.com

132 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Gladeview Rehabilitation & Health Care Center

Address

60 Boston Post Rd

Old Saybrook, CT 06475

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Public record summary

What we can show you for free.

Bed capacity

132

CMS facility ID

075313

Care type

Nursing home

County

Lower Ct River Vly

Facility name

Gladeview Health Care Center

Street address

60 BOSTON POST RD

City / state / ZIP

Old Saybrook, CT 06475

Phone

(860) 388-6696

Website

www.gladeviewcares.com

About this facility — Gladeview Health Care Center

Gladeview Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Old Saybrook, Connecticut. It is licensed for 132 beds — close to the median for skilled nursing facilities in Connecticut (120 beds).

It is one of 2 senior care facilities in Old Saybrook and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Gladeview Health Care Center 65 times across 11 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Individual

Registered owners & officers

Sugers, Linda

Direct owner · Director · Additional disclosable party — 100% stake — since 2001

Knutsen, Paul

Officer · Operational control · Additional disclosable party — since 2009

Lacasse, Stacy

Director — since 1995

Regulatory standing

Licensed / certified since

1987-10-09

CMS overall rating

3 of 5 stars

Health deficiencies

14 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-11-22

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$470 per day (≈ $14,290/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 6% Medicare · 28% private/other

Occupancy

85% (fiscal year 2023)

Vs. state median

4% below the CT median of $490/day — full state cost breakdown

Services & coverage

Licensed beds

132

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-11-20Health inspectionComplaint-triggered1 citation

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-12-15

2025-02-26Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-25

8 earlier / fire-safety inspections (63 citations)

2024-11-22Health inspectionComplaint-triggered14 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-12-31

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-12-31

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-31

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-12-31

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-12-31

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-12-31

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-12-31

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-12-31

F-0730

C · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2024-12-31

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-12-31

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-12-31

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-31

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-12-31

F-0921

B · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-12-31

2024-07-11Health inspectionComplaint-triggered4 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-08-29

F-0655

D · No harm foundFrom a complaint

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-08-29

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-08-29

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-29

2024-06-17Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-08-22

2022-12-30Health inspection15 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-01-27

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-01-27

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-01-27

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-01-27

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2023-01-27

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-01-27

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-01-27

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-01-27

F-0684

G · Actual harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-01-27

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-01-27

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-01-27

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-01-27

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-01-27

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-01-27

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-01-27

2020-01-21Health inspection4 citations

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2020-03-02

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-03-02

F-0758

D · No harm found

Corrected 2020-03-02

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2020-03-02

2024-11-22Fire-safety inspection15 citations

K-0100

D · No harm found

Meet other general requirements.

Corrected 2024-12-23

K-0225

F · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-12-23

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-01-24

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-01-24

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-12-24

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-01-24

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-12-04

K-0500

D · No harm found

Meet other general requirements that are deficient.

Corrected 2024-11-22

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2025-01-15

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-01-30

K-0753

D · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2025-01-30

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-11-22

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-01-24

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2025-01-05

K-0927

D · No harm found

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2025-01-24

2022-12-30Fire-safety inspection5 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-02-15

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-02-15

K-0711

D · No harm found

Provide a written emergency evacuation plan.

Corrected 2023-02-15

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-02-15

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-02-15

2020-01-21Fire-safety inspection5 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2020-02-27

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2020-02-27

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2020-02-27

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2020-02-27

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2020-02-27

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075313.

Visitor reviews

What people say on Google.

3.927 ratings on Google

★★★★★sally hawk · 2025-12-18 · via Google
“This place is incredible! So many rehab centers these days are short-staffed, clearly run down, and not well managed. By comparison, this organization is extremely strong. Great management, care givers, therapists, social workers, and even decent food. The building itself is situated on a picturesque property with water views and that staff are all so compassionate and attentive. I've helped a…”

★Dream Dreams · 2026-03-10 · via Google
“This place is terrible. Patients suffer greatly because of nurses who don't respond to their needs. They don't know how to treat them and they don't care at all. Infection control here is abysmal; they leave diapers soiled with feces and urine in the hallways and rooms. This place is truly useless.”

★★★★★Cortland Blomquist · 2025-12-29 · via Google
“I have loved my experiences working with the team and caregivers at Gladewater. They care so much! The facility is very nice, and you can feel the love and compassion from this team immediately upon arrival.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 65 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered