Nursing homeFAID #12958
Glasgow Hills of Journey
120 MELROSE DRIVE, BOX 350, GLASGOW, WV, 25086
(304) 595-1155
112 licensed beds
★★★★★2/5CMS Five-Star overall1/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare
Photo via Google · Glasgow Hills
Public record summary
What we can show you for free.
Bed capacity
112
CMS facility ID
515118
Care type
Nursing home
County
Kanawha
Facility name
Glasgow Hills of Journey
Street address
120 MELROSE DRIVE, BOX 350
City / state / ZIP
Glasgow, WV 25086
Phone
(304) 595-1155
About this facility — Glasgow Hills of Journey
Glasgow Hills of Journey is a Medicare/Medicaid-certified skilled nursing facility in Glasgow, West Virginia. It is licensed for 112 beds — above the median for skilled nursing facilities in West Virginia (80 beds).
It is one of 1 senior care facility in Glasgow and 123 skilled nursing facilities across West Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Glasgow Hills of Journey 116 times across 12 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $72,444 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Journey Healthcare
Ownership type
For profit - Corporation
Registered owners & officers
Journey Cz of Wv Llc
Direct owner — 100% stake — since 2024
Journey Cz Wv Healthcare Holdings Llc
Indirect owner — 100% stake — since 2024
Beverly Enterprises Llc
Additional disclosable party — since 2024
Drumm Intermediary Sub Co Llc
Additional disclosable party — since 2024
Drumm Merger Co
Additional disclosable party — since 2024
Drumm Merger Co Sub Llc
Additional disclosable party — since 2024
Fillmore Strategic Investors Llc
Additional disclosable party — since 2024
Geary Property Holdings Llc
Additional disclosable party — since 2024
Gph Glasgow Llc
Security-interest holder · Additional disclosable party — since 2024
Journey Cz Management Llc
Operational control · Additional disclosable party — since 2024
Mcguinness, Bernard
Indirect owner · Officer · Operational control — since 2024
Pearl Senior Care, Llc.
Additional disclosable party — since 2024
Roan, Patricia
Operational control · Additional disclosable party — since 2024
Skaggs, Christopher
Operational control · Additional disclosable party — since 2024
Washington State Investment Board
Additional disclosable party — since 2024
Regulatory standing
Federal court records
2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1992-07-28
CMS overall rating
2 of 5 stars
Health deficiencies
16 at the last standard inspection
Federal fines
$72,444 total
Last standard inspection
2025-06-30
Nurse staffing
3.2 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$397 per day (≈ $12,070/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
71% Medicaid · 8% Medicare · 21% private/other
Occupancy
86% (fiscal year 2023)
Vs. state median
27% below the WV median of $545/day — full state cost breakdown
Services & coverage
Licensed beds
112
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-12Health inspectionComplaint-triggered3 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-06-02
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-06-02
F-0836
E · No harm foundFrom a complaint
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected 2026-06-02
2025-06-30Health inspection13 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-07-16
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2025-07-16
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-07-16
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-07-16
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2025-07-16
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-07-16
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-07-16
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-07-16
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-07-16
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-07-16
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-07-16
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-07-16
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-07-16
9 earlier / fire-safety inspections (100 citations)
2025-05-22Health inspectionComplaint-triggered9 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-06-17
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-05-13
F-0605
E · No harm foundFrom a complaint
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-02-20
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-06-17
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-06-17
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-06-17
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-06-17
F-0698
D · No harm foundFrom a complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-06-17
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-06-17
2024-04-29Health inspectionComplaint-triggered11 citations
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-06-18
F-0577
E · No harm foundFrom a complaint
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2024-06-18
F-0600
E · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-06-18
F-0606
D · No harm foundFrom a complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected 2024-06-18
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-06-18
F-0675
E · No harm foundFrom a complaint
Honor each resident's preferences, choices, values and beliefs.
Corrected 2024-06-18
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-06-18
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-18
F-0732
E · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2024-06-18
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-06-18
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-06-18
2024-02-15Health inspectionComplaint-triggered2 citations
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-02-27
F-0676
E · No harm foundFrom a complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-02-27
2023-12-12Health inspectionComplaint-triggered26 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-01-16
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-01-16
F-0580
E · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-01-16
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-02-19
F-0585
E · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-01-16
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-01-16
F-0607
E · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-01-16
F-0609
E · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-01-16
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-01-16
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-01-16
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-02-27
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-01-16
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-01-16
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-01-16
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-01-16
F-0689
K · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-24
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-01-16
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2024-01-16
F-0745
D · No harm found
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2024-01-16
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-01-16
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-01-16
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-16
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-01-16
F-0868
F · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2024-01-16
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-01-16
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2024-01-16
2023-09-19Health inspectionComplaint-triggered7 citations
F-0655
D · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-10-11
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-11
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-10-11
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-11
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-10-11
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2023-10-11
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-10-11
2022-11-16Health inspection23 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2022-12-19
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2022-12-19
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-12-19
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-12-19
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2022-12-19
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2022-12-19
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-12-19
F-0661
D · No harm found
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected 2022-12-19
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-12-19
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-12-19
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-12-19
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2022-12-19
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-12-19
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2022-12-19
F-0740
G · Actual harm
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2022-12-19
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-12-19
F-0791
G · Actual harm
Provide or obtain dental services for each resident.
Corrected 2022-12-19
F-0800
E · No harm foundFood safety
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected 2022-12-19
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2022-12-19
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-12-19
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2022-12-19
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2022-12-19
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2022-12-19
2025-06-30Fire-safety inspection6 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-07-29
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-07-29
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-07-29
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-07-29
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-07-29
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-07-29
2023-12-12Fire-safety inspection13 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-01-18
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-02-05
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-02-05
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2024-01-18
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-01-18
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-01-18
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-02-05
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-01-18
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-01-18
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-01-18
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-01-18
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-01-18
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-02-05
2022-11-16Fire-safety inspection3 citations
K-0291
C · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2022-12-06
K-0761
C · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2022-12-06
K-0921
C · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2022-12-06
Federal penalties
2023-12-12Fine$72,444
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 515118.
Visitor reviews
What people say on Google.
3.7★★★★★56 ratings on Google
★★★★★david campbell · 2026-07-28 · via Google“My Mother has been a patient in the dementia unit for about 4 years. She has received excellent care during this time. The staff has been very attentive to her care and needs. I would like to thank each and everyone that assist her and the other patients in the dementia unit. Your hard work and dedication does not go unnoticed. Thank You.”
★★★★★Kristen Okes · 2026-07-21 · via Google“I was at Glasgow for 2 years. Ages 36-38. I was placed there because of infection in my leg and because tbh, I was homeless. The staff and residents became my family. A family that I was proud to have. A family that still checks up on me, even though I've been gone 6 months now. I could not have asked for better nurses, or better CNAs. These people really care! I am a T1d and when I first got ther…”
★★★★★L Mo · 2025-04-24 · via Google“If you want your loved one to be at a nursing home where they truly care… Glasgow Hills is it. The staff there are some of the best people in healthcare I have ever met. They know their patients extremely well and I’m not just talking about their medical chart. They know their personalities, their quirks, and even their faults. And they do the very best job, taking All those things into account wh…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 116 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered