Home›Browse›Pennsylvania›Lancaster›Glen At Willow Valley

Nursing homeFAID #11281

Glen At Willow Valley

675 WILLOW VALLEY SQUARE, LANCASTER, PA, 17602

(717) 464-6161

www.willowvalleycommunities.org/care/supportive-living-communities/the-glen

262 licensed beds

★★★★★5/5CMS Five-Star overall5/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Doug E

Address

675 Willow Valley Square

Lancaster, PA 17602

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Public record summary

What we can show you for free.

Bed capacity

262

CMS facility ID

395956

Care type

Nursing home

County

Lancaster

Facility name

Glen At Willow Valley

Street address

675 WILLOW VALLEY SQUARE

City / state / ZIP

Lancaster, PA 17602

Phone

(717) 464-6161

Website

www.willowvalleycommunities.org/care/supportive-living-communities/the-glen

About this facility — Glen At Willow Valley

Glen At Willow Valley is a Medicare/Medicaid-certified skilled nursing facility in Lancaster, Pennsylvania. It is licensed for 262 beds — well above the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 28 senior care facilities in Lancaster and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Glen At Willow Valley 11 times across 6 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Willow Valley Communities

Direct owner — 100% stake — since 1982

Allmond, Susan

Director — since 2022

Barley, Jane

Officer — since 2012

Brant, Leslie

Officer — since 2019

Donegan, Margaret

Managing employee — since 2002

Gerner, Elric

Officer — since 2022

Gilbert, Jill

Officer — since 2019

Grant, Gerald

Officer — since 2022

Hunsicker, Kendall

Managing employee — since 1999

Kemrer, John

Director — since 2022

Mashner, Marvin

Officer — since 2022

Regulatory standing

Licensed / certified since

1995-07-20

CMS overall rating

5 of 5 stars

Health deficiencies

0 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-12-04

Nurse staffing

4.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$1,143 per day (≈ $34,750/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

0% Medicaid · 3% Medicare · 97% private/other

Occupancy

87% (fiscal year 2023)

Vs. state median

175% above the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds

262

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2023-11-17Health inspection1 citation

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-01-16

3 earlier / fire-safety inspections (10 citations)

2025-12-04Fire-safety inspection3 citations

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2026-02-24

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-02-24

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-02-24

2024-10-18Fire-safety inspection5 citations

K-0133

E · No harm found

Install a two-hour-resistant firewall separation.

Corrected 2024-12-29

K-0225

E · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-12-29

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-12-29

K-0325

E · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2024-12-29

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-12-29

2023-11-17Fire-safety inspection2 citations

K-0225

E · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2024-01-23

K-0531

E · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2024-01-23

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395956.

Visitor reviews

What people say on Google.

4.77 ratings on Google

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 11 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered