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Nursing homeFAID #12146

Golden Palms Rehabilitation and Retirement

2101 Treasure Hills Boulevard, HARLINGEN, TX, 78550
(956) 430-3100
ensignservices.net
60 licensed beds

CMS rates Golden Palms Rehabilitation and Retirement 5 out of 5 overall. Federal inspectors issued 27 citations across 18 inspections in the last three years, with $15,997 in fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

2101 Treasure Hills Boulevard
Harlingen, TX 78550
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Public record summary

What we can show you for free.
Bed capacity
60
CMS facility ID
455672
Care type
Nursing home
County
Cameron
Facility name
Golden Palms Rehabilitation and Retirement
Street address
2101 Treasure Hills Boulevard
City / state / ZIP
Harlingen, TX 78550
Phone
(956) 430-3100
Website
ensignservices.net

About this facility — Golden Palms Rehabilitation and Retirement

Golden Palms Rehabilitation and Retirement is a Medicare/Medicaid-certified skilled nursing facility in Harlingen, Texas. It is licensed for 60 beds — well below the median for skilled nursing facilities in Texas (120 beds).

It is one of 26 senior care facilities in Harlingen and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of The Ensign Group, a group of 347 facilities on this site.

Federal inspectors have cited Golden Palms Rehabilitation and Retirement 27 times across 18 inspections in the last three years, and CMS has imposed $15,997 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Soon Burnam
Parent company
The Ensign Group
Ownership type
For profit - Limited Liability company

Registered owners & officers

Ashton, Andrew
Officer — since 2019
Burnam, Soon
Governing body · Officer — since 2019
Burton, Spencer
Officer — since 2015
Christensen, Christopher
Officer — since 2014
Ensign Services Inc
Additional disclosable party — since 2019
Guzman, Nefi
Governing body · Operational control · Additional disclosable party — since 2019
Keetch, Chad
Officer — since 2019
Port, Barry
Officer — since 2019
Snapper, Suzanne
Officer — since 2009
Standard Bearer Healthcare Op, Lp
Additional disclosable party — since 2022
The Ensign Group Inc
Additional disclosable party — since 2022
Treasure Hills Health Holdings Llc
Additional disclosable party — since 2022
Wittekind, Beverly
Officer — since 2008

Regulatory standing

Federal court records
11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1986-11-10
CMS overall rating
5 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
$15,997 total
Last standard inspection
2026-04-15
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$557 per day (≈ $16,930/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
26% Medicaid · 19% Medicare · 55% private/other
Occupancy
83% (fiscal year 2023)
Vs. state median
101% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
60
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-05-13Health inspectionComplaint-triggered2 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-05-14
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-05-14
2026-04-15Health inspection2 citations
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-04-16
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-04-16
13 earlier / fire-safety inspections (23 citations)
2026-04-11Health inspectionComplaint-triggered1 citation
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-04-12
2026-02-20Health inspectionComplaint-triggered1 citation
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-02-21
2025-12-10Health inspectionComplaint-triggered1 citation
F-0727
E · No harm foundFrom a complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2025-12-11
2025-05-15Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-05-16
2025-05-08Health inspectionComplaint-triggered3 citations
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2025-05-09
F-0692
E · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-05-09
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-05-09
2025-04-15Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-04-16
2025-01-25Health inspectionComplaint-triggered4 citations
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-01-27
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-03
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-01-27
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-01-27
2024-11-21Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-11-22
2024-06-25Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-06-26
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-26
2024-02-23Health inspectionComplaint-triggered1 citation
F-0626
D · No harm foundFrom a complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected 2024-02-24
2023-11-09Health inspection2 citations
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-11-10
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-10
2023-10-19Health inspectionComplaint-triggered1 citation
F-0921
D · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-11-30
2025-01-25Fire-safety inspection4 citations
K-0271
D · No harm found
Have exits that are accessible at all times.
Corrected 2025-02-11
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-02-11
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-02-11
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-02-11

Federal penalties

2025-01-25Fine$9,113
2024-06-25Fine$2,867
2024-02-23Fine$4,017
Total fines$15,997
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 455672.

Quality of care & staffing

How it compares in Texas.
Inspection citations, 3 years
27
More than 32% of nursing homes in the state
State median: 33
Federal fines, 3 years
$15,997
More than 51% of nursing homes in the state
State median: $15,642
Nurse staffing, hours per resident per day
3.4
Higher than 59% of nursing homes in the state
State median: 3.3
Nursing staff turnover, annual
44%
Higher than 32% of nursing homes in the state
State median: 50%

Resident outcomes

On 20 federal quality measures, this facility does better than the Texas average on 9 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased4.4%15.8%13.5%Better than state
Lose too much weight1.0%2.9%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.3%0.7%Better than state
With a urinary tract infection0.9%0.8%1.5%Worse than state
Have depressive symptoms11.5%2.3%13.5%Worse than state
Were physically restrained0.9%0.0%0.1%Worse than state
Experiencing one or more falls with major injury0.0%3.2%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine96.5%96.4%93.7%Near state average
Received an antianxiety or hypnotic medication23.2%17.8%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine57.6%97.0%95.3%Worse than state
With pressure ulcers1.0%3.7%4.5%Better than state
With new or worsened bowel or bladder incontinence25.2%12.5%18.3%Worse than state
Received an antipsychotic medication2.9%9.8%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.472.051.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days0.631.971.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine83.8%88.7%82.3%Near state average
Newly received an antipsychotic medication0.5%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine82.5%85.4%80.1%Near state average
Were rehospitalized after a nursing home admission35.3%25.5%23.4%Worse than state
Had an outpatient emergency department visit20.3%12.2%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0842 4 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  • F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0755 2 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  • F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

  • Licensing: Texas Health and Human Services
  • File a complaint: 800-458-9858 · Online
  • Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
  • Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Vhs Harlingen Hospital Company Llc, about 0.3 miles. CMS rating 2 of 5.
  • Valley Regional Medical Center, about 16 miles. CMS rating 2 of 5.
  • Knapp Medical Center, about 19 miles. CMS rating 5 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Federal NPI Registry (NPPES)
NPI 1396409082
Monthly federal file
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered