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Nursing homeFAID #13089

Green Bay Health Services

1640 SHAWANO AVE, GREEN BAY, WI, 54303

(920) 499-5177

greenbayhs.com

125 licensed beds

★★★★★2/5CMS Five-Star overall3/5 health inspections3/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo via Google · Green Bay Health Services

Address

1640 Shawano Ave

Green Bay, WI 54303

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Public record summary

What we can show you for free.

Bed capacity

125

CMS facility ID

525342

Care type

Nursing home

County

Brown

Facility name

Green Bay Health Services

Street address

1640 SHAWANO AVE

City / state / ZIP

Green Bay, WI 54303

Phone

(920) 499-5177

Website

greenbayhs.com

About this facility — Green Bay Health Services

Green Bay Health Services is a Medicare/Medicaid-certified skilled nursing facility in Green Bay, Wisconsin. It is licensed for 125 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 56 senior care facilities in Green Bay and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Green Bay Health Services 44 times across 12 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

North Shore Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Nshc Wisconsin Llc

Direct owner — 100% stake — since 2017

1640 Shawano Avenue Llc

Additional disclosable party — since 2020

Baumann, Troy

Director · Operational control · Additional disclosable party — since 2017

Belongia, Christina

Operational control · Additional disclosable party — since 2019

Cibc Bank Usa

Mortgage holder · Security-interest holder · Operational control — since 2024

Cliftonlarsonallen Llp

Operational control · Additional disclosable party — since 2018

Continuum Therapy Partners Llc

Operational control · Additional disclosable party — since 2025

Gee, Darren

Operational control · Additional disclosable party — since 2021

Greer, Lauren

Operational control · Additional disclosable party — since 2023

Hoehn, Jeffrey

Director · Operational control · Additional disclosable party — since 2017

Molski, Kristin

Operational control · Additional disclosable party — since 2021

North Shore Healthcare Llc

Operational control · Additional disclosable party — since 2017

Nsh Rehab Llc

Operational control · Additional disclosable party — since 2025

Patzer, Colleen

Operational control · Additional disclosable party — since 2023

Purtell, Brian

Operational control · Additional disclosable party — since 2017

Ramnanan, Keshni

Operational control · Additional disclosable party — since 2023

Wipfli Llp

Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1983-12-01

CMS overall rating

2 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-06-18

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$389 per day (≈ $11,830/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

31% Medicaid · 7% Medicare · 62% private/other

Occupancy

48% (fiscal year 2023)

Vs. state median

4% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

125

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-08-04Health inspectionComplaint-triggered1 citation

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-08-26

2025-06-18Health inspectionComplaint-triggered10 citations

F-0551

D · No harm foundFrom a complaint

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2025-07-14

F-0607

E · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-07-14

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-07-14

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2025-07-14

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-07-14

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-07-14

F-0745

D · No harm foundFrom a complaint

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2025-07-14

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-07-14

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-07-14

F-0850

E · No harm foundFrom a complaint

Hire a qualified full-time social worker in a facility with more than 120 beds.

Corrected 2025-07-14

8 earlier / fire-safety inspections (33 citations)

2025-02-20Health inspectionComplaint-triggered3 citations

F-0567

D · No harm foundFrom a complaint

Honor the resident's right to manage his or her financial affairs.

Corrected 2025-03-18

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-03-18

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-18

2024-11-11Health inspectionComplaint-triggered1 citation

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-12-03

2024-05-30Health inspectionComplaint-triggered6 citations

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-06-25

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-06-25

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-06-25

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-06-25

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-06-25

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-06-25

2024-04-01Health inspectionComplaint-triggered3 citations

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-04-22

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-04-22

F-0850

C · No harm foundFrom a complaint

Hire a qualified full-time social worker in a facility with more than 120 beds.

Corrected 2024-04-22

2023-04-12Health inspection5 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-05-23

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-05-23

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-05-23

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-05-23

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-05-23

2025-06-18Fire-safety inspection6 citations

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2025-06-26

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-06-23

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-09

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-07-08

K-0522

E · No harm found

Have an externally vented heating system.

Corrected 2025-07-01

K-0925

E · No harm found

Ensure that sources of ignition are removed from patients receiving respiratory therapy.

Corrected 2025-07-07

2024-05-30Fire-safety inspection5 citations

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-06-25

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-06-25

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2024-06-27

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-06-25

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-06-25

2023-04-12Fire-safety inspection4 citations

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-05-13

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-13

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-05-13

K-0911

E · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2023-05-13

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525342.

Visitor reviews

What people say on Google.

3.229 ratings on Google

★★★★★Shannon Bluebird · 2025-09-06 · via Google
“My mother was here for some rehab after an inpatient stay. The floor staff was amazing, the meals were excellent, and the therapy staff was tremendous! My mother’s insurance stopped coverage - however as a family we agreed to privately pay for therapy services for an additional 3 weeks! The additional support we received from the Cares Champion did not stop at the one person - but the entire manag…”

★★★★★Katie Alvarado · 2025-09-12 · via Google
“My grandma stayed here, and the care was outstanding. The nurses and staff treated her with such kindness and respect, making her feel right at home. The facility was always clean and welcoming, and the kitchen staff did a wonderful job—she really enjoyed the meals! We were especially grateful for the open communication and the way everyone went above and beyond. Highly recommend for anyone lookin…”

★lori hoell · 2024-09-14 · via Google
“My sister was put in the hell hole for therapy after a hospitalization. She was in there for a few months and this is what I observed. The manager Kim was determined to keep my sister there. She would constantly ask her if she was sure she wanted to go home. Even on the day before we took her out of there. The rooms are very small for two people. Beds were never made and medication not given on ti…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 44 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered