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Nursing homeFAID #13185

Serenity Spring Senior Living At Green Bay

1555 DOUSMAN ST, GREEN BAY, WI, 54303

(920) 494-4525

64 licensed beds

★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

1555 Dousman St

Green Bay, WI 54303

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Public record summary

What we can show you for free.

Bed capacity

State license

0012738

CMS facility ID

525486

Care type

Nursing home

Facility name

Serenity Spring Senior Living At Green Bay

Street address

1555 DOUSMAN ST

City / state / ZIP

Green Bay, WI 54303

Phone

(920) 494-4525

State license #

0012738

About this facility — Serenity Spring Senior Living At Green Bay

Serenity Spring Senior Living At Green Bay is a Medicare/Medicaid-certified skilled nursing facility in Green Bay, Wisconsin. It is licensed for 64 beds — close to the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 56 senior care facilities in Green Bay and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Serenity Spring Senior Living At Green Bay 22 times across 7 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Administrator

Constance Wray-church

Registered owners & officers

Cobb, Brittany

Direct owner · Governing body · Officer · Operational control · Additional disclosable party — 49% stake — since 2011

Zunker, Adam

Direct owner — 49% stake — since 2018

Carpenter, Brenda

Operational control · Additional disclosable party — since 2021

Schinschke, Scott

Operational control · Additional disclosable party — since 2020

Zunker, Donald

Direct owner · Officer · Operational control · Additional disclosable party — since 1994

Zunker, Donna

Direct owner · Operational control · Additional disclosable party — since 1994

Regulatory standing

Licensed / certified since

1992-04-01

CMS overall rating

5 of 5 stars

Health deficiencies

4 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-01-07

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$382 per day (≈ $11,610/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

0% Medicaid · 4% Medicare · 96% private/other

Occupancy

77% (fiscal year 2023)

Vs. state median

6% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

Licensed as

CBRF

Medicare

Accepted

Medicaid

Accepted

Reported monthly rate range

$4,450 – $6,225

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-01-07Health inspection4 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2026-01-30

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2026-01-30

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-01-30

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-01-30

2024-11-27Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-11-28

5 earlier / fire-safety inspections (17 citations)

2024-09-05Health inspection3 citations

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-09-11

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-09-11

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-09-27

2023-08-23Health inspection1 citation

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-08-24

2026-01-07Fire-safety inspection2 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2026-01-16

K-0912

D · No harm found

Have power receptacles that are properly grounded.

Corrected 2026-01-29

2024-09-05Fire-safety inspection9 citations

K-0161

F · No harm found

Use approved construction type or materials.

Corrected 2024-10-25

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-09-27

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-10

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-09-28

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-09-05

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-09-06

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-09-23

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-09-27

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-09-05

2023-08-23Fire-safety inspection2 citations

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-08-24

K-0918

C · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-09-07

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525486.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 22 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered