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Nursing homeFAID #5729

Hampden Post Acute

9 MAPLE STREET, WILBRAHAM, MA, 01095
(413) 596-2411
135 licensed beds
★★★★★3/5CMS Five-Star overall4/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Hampden Post Acute
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Bed capacity
135
CMS facility ID
225295
Care type
Nursing home
County
Hampden
Facility name
Hampden Post Acute
Street address
9 MAPLE STREET
City / state / ZIP
Wilbraham, MA 01095
Phone
(413) 596-2411

Hampden Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Wilbraham, Massachusetts. It is licensed for 135 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 4 senior care facilities in Wilbraham and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hampden Post Acute 35 times across 6 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Marquis Health Services
Ownership type
For profit - Limited Liability company

Registered owners & officers

Hampden Holdco Llc
Direct owner — 100% stake — since 2025
Crowley, Jeffrey
Governing body · Operational control · Additional disclosable party — since 2025
Flagler, Osher
Owner of a disclosable party — since 2025
Hampden Property Llc
Additional disclosable party — since 2025
Jagadeesan, Udaya
Operational control · Additional disclosable party — since 2025
Kahanow, Aviva
Indirect owner — since 2025
Levovitz, Tzvi
Owner of a disclosable party — since 2025
Marquis Limited Llc
Operational control · Additional disclosable party — since 2025
Nfr 2020 Irrv Tr
Additional disclosable party — since 2025
Nutraco Llc
Operational control · Additional disclosable party — since 2025
Popular Bank
Security-interest holder · Additional disclosable party — since 2025
Posen, Mindee
Officer · Additional disclosable party — since 2025
Quinto Nexgen Llc
Additional disclosable party — since 2025
Reliant Pro Rehab Llc
Operational control · Additional disclosable party — since 2025
Rokeach, Fraide
Indirect owner — since 2025
Rokowsky, Yitzchok
Owner of a disclosable party — since 2025
Rsbrmk Holdings Llc
Additional disclosable party — since 2025
Sk Nexgen Tr
Additional disclosable party — since 2025
Skilled Venture Llc
Additional disclosable party — since 2025
Tryko Nexgen Holdings Llc
Additional disclosable party — since 2025
Uak 2020 Irrv Tr
Additional disclosable party — since 2025
Ukr Nexgen Llc
Additional disclosable party — since 2025
Viroja, Yogesh
Governing body · Additional disclosable party — since 2025
Yk Nexgen Tr
Additional disclosable party — since 2025
Yr Nexgen Tr
Additional disclosable party — since 2025

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1987-04-29
CMS overall rating
3 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-01-23
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$342 per day (≈ $10,400/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
45% Medicaid · 5% Medicare · 50% private/other
Occupancy
84% (fiscal year 2023)
Vs. state median
30% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
135
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-01-23Health inspection5 citations
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-02-26
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2026-02-27
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-02-27
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2026-02-19
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-02-25
2024-09-16Health inspection6 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-10-22
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-10-22
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-22
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-10-22
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-10-22
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-10-22
4 earlier / fire-safety inspections (24 citations)
2023-06-27Health inspection12 citations
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-07-20
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-07-20
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-07-20
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-07-20
F-0727
D · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2023-07-20
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-07-20
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-07-20
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-07-20
F-0761
F · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-07-20
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-07-20
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2023-07-20
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-07-20
2026-01-23Fire-safety inspection4 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-03-06
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-03-06
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-03-06
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2026-03-06
2024-09-16Fire-safety inspection7 citations
E-0031
D · No harm found
Provide emergency officials' contact information.
Corrected 2024-11-14
E-0039
D · No harm found
Conduct testing and exercise requirements.
Corrected 2024-11-14
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2024-11-14
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-11-14
K-0531
E · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2024-11-14
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-11-14
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-11-14
2023-06-27Fire-safety inspection1 citation
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-07-13
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225295.
What people say on Google.
4.688 ratings on Google
★★★★★Tina Ferri · 2026-04-10 · via Google

“I recently had the opportunity to visit Hampden Post Acute, and I have to say that I was truly impressed by the positive changes happening within the community. I had a scheduled meeting with Niki Willis, Director of Sales & Marketing, who personally greeted me and provided a full tour of the community. Niki was incredibly welcoming, knowledgeable, and clearly passionate about the work being done…”

★★★★★Adrienne Osborn · 2026-05-26 · via Google

“Hampden Post Acute is the best rehabilitation facility in Western Massachusetts area. From the Administrative staff to all of the healthcare professionals and facilities management are the absolute best. If you need to have care provided for your love one, look no further. They care about their well being from admission to discharge, your love one will be cared for. They took care of my husban…”

★★★★★Ally Arillotta · 2026-05-07 · via Google

“My mother recently had a rehab stay at Hampden Post Acute, and I cannot say enough wonderful things about the care she received. From the reception staff ,nursing staff and therapist, everyone was compassionate, attentive, and truly amazing. They treated my mother with kindness and respect every step of the way. A special thank you to Director Nikki Willis, who went above and beyond to help our fa…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered