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Nursing homeFAID #5772

Hathaway Manor Extended Care

863 HATHAWAY ROAD, NEW BEDFORD, MA, 02740

(508) 996-6763

integritushealthcare.org/our-locations/hathaway-manor

142 licensed beds

CMS rates Hathaway Manor Extended Care 2 out of 5 overall. Federal inspectors issued 51 citations across 12 inspections in the last three years, with $34,887 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Hathaway Manor Extended Care

Address

863 Hathaway Road

New Bedford, MA 02740

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Public record summary

What we can show you for free.

Bed capacity

142

CMS facility ID

225366

Care type

Nursing home

County

Bristol

Facility name

Hathaway Manor Extended Care

Street address

863 HATHAWAY ROAD

City / state / ZIP

New Bedford, MA 02740

Phone

(508) 996-6763

Website

integritushealthcare.org/our-locations/hathaway-manor

About this facility — Hathaway Manor Extended Care

Hathaway Manor Extended Care is a Medicare/Medicaid-certified skilled nursing facility in New Bedford, Massachusetts. It is licensed for 142 beds — above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 11 senior care facilities in New Bedford and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Integritus Healthcare, a group of 14 facilities on this site.

Federal inspectors have cited Hathaway Manor Extended Care 51 times across 12 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $34,887 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Integritus Healthcare

Ownership type

Non profit - Corporation

Registered owners & officers

Cec Management Systems Inc

Direct owner · Operational control · Additional disclosable party — 100% stake — since 2022

Andrade, Jorge

Additional disclosable party — since 2022

Gerez, Michelle

Operational control · Additional disclosable party — since 2022

Gingras, Marcie Jo

Officer · Additional disclosable party — since 2022

Integritus Healthcare Inc

Indirect owner — since 2022

Integritus Healthcare Management Services Inc

Indirect owner · Operational control · Additional disclosable party — since 2022

Jones, William

Director · Officer · Additional disclosable party — since 2022

Regulatory standing

Federal court records

3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1989-12-12

CMS overall rating

2 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

$34,887 total

Last standard inspection

2026-04-21

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$614 per day (≈ $18,670/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

50% Medicaid · 13% Medicare · 36% private/other

Occupancy

94% (fiscal year 2023)

Vs. state median

26% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

142

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-08-05Health inspectionComplaint-triggered3 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-09-18

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-09-18

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-09-18

2026-06-16Health inspectionComplaint-triggered2 citations

F-0604

D · No harm foundFrom a complaint

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2026-06-05

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2026-06-05

9 earlier / fire-safety inspections (46 citations)

2026-04-21Health inspection4 citations

F-0605

E · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2026-05-29

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-05-29

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-05-29

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-05-29

2026-03-17Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-04-20

2025-01-16Health inspection7 citations

F-0551

D · No harm found

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2025-02-24

F-0661

D · No harm found

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2025-02-24

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-02-24

F-0711

D · No harm found

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2025-02-24

F-0712

D · No harm found

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2025-02-24

F-0791

E · No harm found

Provide or obtain dental services for each resident.

Corrected 2025-02-24

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-24

2024-02-21Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-01-31

2023-12-28Health inspectionComplaint-triggered4 citations

F-0658

G · Actual harmFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-12-15

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-15

F-0697

G · Actual harmFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-02-11

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-02-11

2023-11-29Health inspectionComplaint-triggered4 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-01-18

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-01-18

F-0607

G · Actual harmFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-01-18

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-01-18

2023-10-12Health inspection8 citations

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-11-20

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-11-20

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-11-20

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2023-11-20

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-11-20

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-11-20

F-0801

F · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2023-11-20

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-11-20

2026-04-21Fire-safety inspection5 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2026-07-09

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-06-30

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-06-30

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-06-30

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-06-30

2025-01-16Fire-safety inspection12 citations

E-0009

F · No harm found

Include a process for Emergency Preparedness collaboration.

Corrected 2025-03-09

E-0018

F · No harm found

Establish procedures for tracking staff and patients during an emergency.

Corrected 2025-03-09

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-03-09

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-03-09

K-0300

D · No harm found

Meet other general requirements that are deficient.

Corrected 2025-03-09

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-03-09

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-03-09

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-03-09

K-0711

E · No harm found

Provide a written emergency evacuation plan.

Corrected 2025-03-09

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-03-09

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-03-09

K-0927

D · No harm found

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2025-03-09

Federal penalties

2023-11-24Fine$11,629

Total fines$34,887

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225366.

Quality of care & staffing

How it compares in Massachusetts.

Inspection citations, 3 years

More than 70% of nursing homes in the state

State median: 36

Federal fines, 3 years

$34,887

More than 77% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

4.0

Higher than 68% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

51%

Higher than 87% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 10 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	18.7%	15.8%	13.5%	Worse than state
Lose too much weight	2.4%	5.0%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.7%	0.7%	0.7%	Near state average
With a urinary tract infection	0.9%	1.7%	1.5%	Better than state
Have depressive symptoms	35.5%	17.4%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	3.7%	3.4%	3.2%	Near state average
Assessed and appropriately given the pneumococcal vaccine	98.5%	92.9%	93.7%	Near state average
Ability to walk independently worsened	8.7%	13.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	27.8%	19.5%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	98.4%	93.5%	95.3%	Near state average
With pressure ulcers	1.9%	4.2%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	29.7%	20.4%	18.3%	Worse than state
Received an antipsychotic medication	13.6%	21.5%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.66	1.84	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	1.09	1.45	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	94.2%	78.9%	82.3%	Better than state
Newly received an antipsychotic medication	1.1%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	95.6%	78.1%	80.1%	Better than state
Were rehospitalized after a nursing home admission	27.2%	25.7%	23.4%	Near state average
Had an outpatient emergency department visit	14.4%	11.8%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0842 4 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0607 2 inspections. Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F-0756 2 inspections. Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
K-0345 2 inspections. Have approved installation, maintenance and testing program for fire alarm systems.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.

What its owners also hold

Integritus Healthcare Management Services Inc has an ownership stake on file at 14 nursing homes, averaging 3.2 of 5 on CMS's overall rating.
Integritus Healthcare Inc has an ownership stake on file at 14 nursing homes, averaging 2.9 of 5 on CMS's overall rating.
Cec Management Systems Inc has an ownership stake on file at 4 nursing homes, averaging 2 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Massachusetts

Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
File a complaint: 800-462-5540 · Online
Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Southcoast Hospitals Group, about 10 miles. CMS rating 4 of 5.
Saint Anne's Hospital, about 11 miles. CMS rating 3 of 5.
Falmouth Hospital, about 19 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Sacred Heart Nursing Home, New Bedford, about 1.7 miles. CMS rating 5 of 5.
Vantage Health & Rehab of New Bedford, New Bedford, about 2.0 miles. CMS rating 1 of 5.
Brandon Woods of New Bedford, New Bedford, about 2.3 miles. CMS rating 1 of 5.
Royal Fairhaven Nursing and Rehabilitation Center, Fairhaven, about 3.0 miles. CMS rating 3 of 5.
Brandon Woods of Dartmouth, South Dartmouth, about 3.0 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

2.230 ratings on Google

★Cindy Champagne · 2026-02-08 · via Google
“I wish i could rate this place a zero. This place should be shut down. I was recently discharged from there after having knee surgery. I'm 47 yrs old, obviously the youngest patient there and the staff acted like I could do everything by myself because of my age but obviously I was there for a reason. The staff is horrible I was there for 5 days and only had 2 good aids. 2nd and third shift was th…”

★Ana Romano · 2026-02-09 · via Google
“STOP!! before you go any further with placing a human being in this building. DON'T. There is NOTHING good about this place to report. wear a mask....... NOT FOR COVID but for the piss/mold smell that greets you at the door............. Dated and dirty and poor quality staffing From admin to maintenance. The quality of care is -40! There have been MANY issues in the short time my Auntie has been…”

★Jerald Sandler · 2026-02-04 · via Google
“Jan 31 2026 my brother-in-law was in a wheel chair from 1:15 in the afternoon till 10:15 at night. 9 hrs in a wheelchair.he fell asleep and fell and hit his head and had stretches on his eye brow.st Luke's for 3 days .he had an MRI because they thought there could be blood on the brain.it turned out negative Today Feb 4 2026 I Jerald sandler requested a copy of an incident report .theytold me th…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

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Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 51 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

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PACER federal dockets

pacer.uscourts.gov

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