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Nursing homeFAID #3789

Heritage Healthcare

3401 SOLDIERS HOME RD, WEST LAFAYETTE, IN, 47906

(765) 463-1541

lcca.com

127 licensed beds

★★★★★3/5CMS Five-Star overall2/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Heritage Healthcare

Address

3401 Soldiers Home Rd

West Lafayette, IN 47906

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Public record summary

What we can show you for free.

Bed capacity

127

CMS facility ID

155402

Care type

Nursing home

County

Tippecanoe

Facility name

Heritage Healthcare

Street address

3401 SOLDIERS HOME RD

City / state / ZIP

West Lafayette, IN 47906

Phone

(765) 463-1541

Website

lcca.com

About this facility — Heritage Healthcare

Heritage Healthcare is a Medicare/Medicaid-certified skilled nursing facility in West Lafayette, Indiana. It is licensed for 127 beds — above the median for skilled nursing facilities in Indiana (92 beds).

It is one of 9 senior care facilities in West Lafayette and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Healthcare 34 times across 9 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Life Care Centers of America

Ownership type

Government - County

Registered owners & officers

Bentinganan, Victor

Operational control · Additional disclosable party — since 2021

Cross, Cindy

Operational control — since 2018

Davis, Joshua

Operational control · Additional disclosable party — since 2021

Engels, Erin

Governing body · Trustee — since 2018

Fenoughty, Deanna

Officer · Operational control — since 2023

Fletcher, Todd

Operational control — since 2018

Gentry, Mark

Governing body · Trustee — since 2022

Hendricks County Hospital

Additional disclosable party — since 2025

Henry, Terry

Operational control — since 2018

Lafayette Medical Investors Limited Partnership

Operational control · Additional disclosable party — since 2018

Lay, Lisa

Operational control — since 2018

Life Care Centers of America, Inc.

Operational control · Additional disclosable party — since 2018

Preston, Aubrey

Operational control — since 2025

Preston, Forrest

Operational control · Additional disclosable party — since 2018

Starkey, Tyler

Governing body · Trustee — since 2020

Swanker, Richard

Operational control — since 2018

Thurmond, Joan

Operational control — since 2018

Waite, John

Governing body · Trustee — since 2020

Whicker, Timothy

Governing body · Trustee — since 2022

Ziegler, James

Operational control — since 2018

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1989-08-18

CMS overall rating

3 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-08-05

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$412 per day (≈ $12,520/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

79% Medicaid · 7% Medicare · 14% private/other

Occupancy

63% (fiscal year 2023)

Vs. state median

10% above the IN median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

127

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-18Health inspectionComplaint-triggered1 citation

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

2025-08-05Health inspection7 citations

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-08-18

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-08-18

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-18

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-18

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-08-18

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-18

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-08-18

6 earlier / fire-safety inspections (26 citations)

2024-09-11Health inspectionComplaint-triggered1 citation

F-0560

D · No harm foundFrom a complaint

Protect a residents' right to refuse some types of non-requested transfers within the nursing home.

Corrected 2024-09-30

2024-07-12Health inspectionComplaint-triggered10 citations

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-08-13

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-08-13

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-08-13

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-08-13

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-08-13

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-08-13

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-08-13

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2024-08-13

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-08-13

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-08-13

2023-04-27Health inspection5 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-05-25

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-05-25

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-05-25

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-25

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-05-25

2025-08-05Fire-safety inspection6 citations

K-0200

D · No harm found

Meet other general requirements.

Corrected 2025-09-24

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2025-09-24

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-24

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-09-24

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-09-24

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-09-24

2024-07-12Fire-safety inspection2 citations

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-08-22

K-0753

E · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2024-08-22

2023-04-27Fire-safety inspection2 citations

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-05-22

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-05-22

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155402.

Visitor reviews

What people say on Google.

4.280 ratings on Google

★★★★★James Coffman · 2026-03-20 · via Google
“My sister is in this facility and while it is somewhat outdated it is clean and the staff is extremely friendly! My only concern is that my Sister’s room is very small and she shares it with a roommate!”

★★★★★Shawna Mailloux · 2025-05-28 · via Google
“Took a tour and was pleasantly surprised at how Clean the facility is and Nice!! It smelled nice too!! The staff was Very knowledgeable and friendly!! They were able to answer all of my questions I had. The therapy side had BEAUTIFUL private rooms with its own private entrance. The residents were doing activities and seemed very happy and content being there. I will definitely keep Heritage down …”

★Kathy Taylor · 2025-12-10 · via Google
“My mom is not being properly cared for in this place. They steal her expensive lotion,shampoo and face wipes. Ive complained multiple times. They put her in a small uncomfortable wheel chair all day long to where her ankles are swollen really bad. The executive director misspoke when I tried to have my mother transferd to a cleaner much nicer facility but she was ultimately rejected because of wha…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered