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Nursing homeFAID #4022

Indiana Veterans Home

3851 N RIVER RD, WEST LAFAYETTE, IN, 47906
(765) 463-1502
www.in.gov/ivh
212 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of INDIANA VETERANS HOME
Photo via Google · Mike Grider

Public record summary

What we can show you for free.
Bed capacity
212
CMS facility ID
155787
Care type
Nursing home
County
Tippecanoe
Facility name
Indiana Veterans Home
Street address
3851 N RIVER RD
City / state / ZIP
West Lafayette, IN 47906
Phone
(765) 463-1502
Website
www.in.gov/ivh

About this facility — Indiana Veterans Home

Indiana Veterans Home is a Medicare/Medicaid-certified skilled nursing facility in West Lafayette, Indiana. It is licensed for 212 beds — well above the median for skilled nursing facilities in Indiana (92 beds).

It is one of 9 senior care facilities in West Lafayette and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Indiana Veterans Home 28 times across 12 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Government - State

Registered owners & officers

State of Indiana Auditor of State
Direct owner — 100% stake — since 2011
Balzer, Mandy
Managing employee — since 2017
Grow, Joy
Managing employee · Director · Operational control — since 2020

Regulatory standing

Federal court records
1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2011-03-04
CMS overall rating
4 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-12-08
Nurse staffing
5.6 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$568 per day (≈ $17,270/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
53% Medicaid · 1% Medicare · 46% private/other
Occupancy
32% (fiscal year 2024)
Vs. state median
52% above the IN median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
212
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-12-08Health inspectionComplaint-triggered2 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-01-06
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-01-06
2025-06-18Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-13
7 earlier / fire-safety inspections (25 citations)
2025-04-11Health inspectionComplaint-triggered1 citation
F-0604
D · No harm foundFrom a complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2025-03-31
2024-12-09Health inspectionComplaint-triggered4 citations
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-07
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-07
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-01-07
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-01-07
2024-02-12Health inspectionComplaint-triggered1 citation
F-0604
D · No harm foundFrom a complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-03-08
2023-10-26Health inspectionComplaint-triggered9 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-11-22
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-11-22
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-11-22
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-11-22
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-27
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-11-22
F-0740
D · No harm foundFrom a complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2023-11-22
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2023-11-22
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-22
2025-12-08Fire-safety inspection2 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-01-20
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2026-01-05
2024-12-09Fire-safety inspection4 citations
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-02-05
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-02-05
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-02-05
K-0927
D · No harm found
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Corrected 2025-02-05
2023-10-26Fire-safety inspection4 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-12-26
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-12-26
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-12-26
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-12-26
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155787.

Visitor reviews

What people say on Google.
4.430 ratings on Google
★Bekah Deuerling · 2026-03-11 · via Google

“Unfortunately I have to rate them something so this can be seen. I am disgusted and disturbed by how our veterans are truly treated. My father in law a former Marine who served in Vietnam can not get into this nursing home. He has no legs and is dying from cancer. He will not last 6 months. They are barring him from something that happens over 16 years ago and he was falsely accused. He sacrificed…”

★★★★★A · 2017-05-02 · via Google

“My Father almost 86 has been very independent and this past week we took there due to failing health afraid to leave him alone. He had been at another nursing home in Lafayette that was beautiful on the in side but their care was horrible. We made a quick move the next wk to the VA and the people greeted us right off the elevator to order him a dinner plate, welcome us and they have been amazing. …”

★★★★★Cathy Jacobs · 2017-04-11 · via Google

“My Step-Dad stayed here, and loved it! He loved the Bingo, and church services. He said the food was good, and the "Girls" take such good care of him. The staff was always helpful and friendly. Serenity takes care of these patients in such a loving way.... God Bless Indiana Veterans Home”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 28 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered