Home›Browse›California›Upland›Heritage Park Nursing Center

Nursing homeFAID #13655

Heritage Park Nursing Center

275 GARNET WAY, UPLAND, CA, 91786

(909) 949-4887

70 licensed beds

★★★★★5/5CMS Five-Star overall5/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

275 Garnet Way

Upland, CA 91786

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

555514

Care type

Nursing home

County

San Bernardino

Facility name

Heritage Park Nursing Center

Street address

275 GARNET WAY

City / state / ZIP

Upland, CA 91786

Phone

(909) 949-4887

About this facility — Heritage Park Nursing Center

Heritage Park Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Upland, California. It is licensed for 70 beds — below the median for skilled nursing facilities in California (98 beds).

It is one of 65 senior care facilities in Upland and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Park Nursing Center 49 times across 13 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Generations Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Bmo Bank National Association

Security-interest holder — since 2023

Mastrocola, Lois

Managing employee · Director · Officer — since 1998

Olds, Thomas

Director · Officer — since 1998

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1992-07-10

CMS overall rating

5 of 5 stars

Health deficiencies

4 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-06-19

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$655 per day (≈ $19,910/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

4% Medicaid · 19% Medicare · 77% private/other

Occupancy

75% (fiscal year 2023)

Vs. state median

27% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-13Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-06-12

2025-06-19Health inspection3 citations

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-07-11

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-07-07

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-07-07

11 earlier / fire-safety inspections (45 citations)

2025-05-23Health inspectionComplaint-triggered1 citation

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-06-05

2025-04-17Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-02

2024-05-16Health inspection2 citations

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-06-13

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-06-13

2024-04-08Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-04-19

2024-02-27Health inspectionComplaint-triggered1 citation

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-03-17

2024-02-10Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-02-26

2024-01-26Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-02-12

2022-11-04Health inspection9 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-12-16

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-12-16

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-12-16

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-12-16

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-12-16

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-12-16

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-12-16

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2022-12-16

F-0888

D · No harm found

Ensure staff are vaccinated for COVID-19

Corrected 2022-12-16

2025-06-19Fire-safety inspection13 citations

E-0004

C · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2025-07-03

E-0006

C · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2025-07-03

E-0007

F · No harm found

Address patient/client population and determine types of services needed.

Corrected 2025-07-02

E-0039

C · No harm found

Conduct testing and exercise requirements.

Corrected 2025-07-02

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2025-07-02

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2025-07-07

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-07-03

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2025-07-03

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2025-07-07

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-07-16

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-07-16

K-0912

F · No harm found

Have power receptacles that are properly grounded.

Corrected 2025-07-03

K-0918

C · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-07-07

2024-05-16Fire-safety inspection9 citations

E-0006

D · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2024-07-11

E-0009

D · No harm found

Include a process for Emergency Preparedness collaboration.

Corrected 2024-07-11

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2024-07-11

E-0037

D · No harm found

Establish staff and initial training requirements.

Corrected 2024-07-11

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2024-07-11

E-0041

D · No harm found

Implement emergency and standby power systems.

Corrected 2024-07-11

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2024-07-11

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-11

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-07-11

2022-11-04Fire-safety inspection6 citations

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2022-11-29

E-0037

D · No harm found

Establish staff and initial training requirements.

Corrected 2022-11-29

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2022-11-29

K-0343

D · No harm found

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2022-11-29

K-0345

C · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-11-29

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-11-29

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555514.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 49 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered