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Nursing homeFAID #10121

Heritagespring Healthcare Center of West Chester

7235 HERITAGESPRING DRIVE, WEST CHESTER, OH, 45069
(513) 759-5777
carespring.com/heritagespring-of-west-chester
144 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER
Photo via Google · Heritagespring of West Chester

Address

7235 Heritagespring Drive
West Chester, OH 45069
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Public record summary

What we can show you for free.
Bed capacity
144
CMS facility ID
366301
Care type
Nursing home
County
Butler
Facility name
Heritagespring Healthcare Center of West Chester
Street address
7235 HERITAGESPRING DRIVE
City / state / ZIP
West Chester, OH 45069
Phone
(513) 759-5777
Website
carespring.com/heritagespring-of-west-chester

About this facility — Heritagespring Healthcare Center of West Chester

Heritagespring Healthcare Center of West Chester is a Medicare/Medicaid-certified skilled nursing facility in West Chester, Ohio. It is licensed for 144 beds — well above the median for skilled nursing facilities in Ohio (86 beds).

It is one of 13 senior care facilities in West Chester and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritagespring Healthcare Center of West Chester 19 times across 10 inspections in the last three years, and CMS has imposed $40,745 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Carespring
Ownership type
For profit - Corporation

Registered owners & officers

Carespring Health Care Holdings Lp
Direct owner — 100% stake — since 2013
Barry N Bortz 06042009 Tr
Indirect owner — 72% stake — since 2013
Eppers, David
Indirect owner · Officer — 15% stake — since 2010
Bortz Family Trust/key Bank Trustee
Indirect owner — 9% stake — since 2013
Carespring Health Care Management, Llc
Operational control — since 2007
Carespring Leasing, Llc
Operational control — since 2007
Chirumbolo, Christopher
Officer — since 2016
Mcgill, Emily
Managing employee — since 2023

Regulatory standing

Federal court records
9 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2004-10-07
CMS overall rating
3 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
$40,745 total
Last standard inspection
2025-11-19
Nurse staffing
4.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$433 per day (≈ $13,160/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
18% Medicaid · 7% Medicare · 76% private/other
Occupancy
85% (fiscal year 2023)
Vs. state median
19% above the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
144
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2025-11-19Health inspectionComplaint-triggered2 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-11-21
F-0760
J · Immediate jeopardyFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-05-15
2025-04-25Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-03-19
5 earlier / fire-safety inspections (16 citations)
2024-11-25Health inspectionComplaint-triggered7 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-09-10
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-12-17
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-12-17
F-0711
D · No harm foundFrom a complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected 2024-12-17
F-0712
D · No harm foundFrom a complaint
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2024-12-17
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-12-17
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-12-17
2023-04-27Health inspection2 citations
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-05-05
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-05-05
2025-11-19Fire-safety inspection1 citation
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-11-21
2023-04-27Fire-safety inspection3 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2023-05-17
E-0036
F · No harm found
Establish emergency prep training and testing.
Corrected 2023-05-17
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-05-17
2020-02-13Fire-safety inspection3 citations
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2020-03-20
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-03-20
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2020-03-20

Federal penalties

2025-11-19Fine$22,925
2024-11-25Fine$17,820
Total fines$40,745
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 366301.

Visitor reviews

What people say on Google.
4.0177 ratings on Google
★★★★★Douglas Outcelt · 2025-12-16 · via Google

“Therapy was all good. Morgan and Alisha, Tiffany and Cindy were all great. All the nurses were good. Most aides were good but a few could use training. Jasmine, Lisa, Chase, Jose were great. Can’t remember all names but those stand out. Food was ok.”

★Mindy Cahill · 2026-02-27 · via Google

“This nursing home is absolutely terrible. Nurses take the patients medications as we experienced this being there last year of 2024. Unfortunately, the office management doesn't do their job properly either. I still am under bad health but I would not trust this place again.”

★Erica D Bennett · 2026-02-19 · via Google

“My mother is there now for rehab, the 1st day she was there she said everything was good, day 3 food was horrible, but by day 5 she now has pneumonia. By day 6 she has someone else medical paperwork on her bed (HIPAA violation) they also told her she can not have an emergency inhaler by her bed. That alone caused her to panic, she has COPD and has spells where she can’t breath, so telling her she…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 19 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered