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Nursing homeFAID #9105

Highland House Rehabilitation and Healthcare

1700 PAMALEE DRIVE, FAYETTEVILLE, NC, 28301
(910) 488-2295
www.libertyhealthcareandrehab.com/highlandhouse/?utm_source=GMB&utm_medium=Yext&y_source=1_NTk5MTE4MDMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
106 licensed beds
★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of HIGHLAND HOUSE REHABILITATION AND HEALTHCARE
Photo via Google · Highland House Rehabilitation & Healthcare

Public record summary

What we can show you for free.
Bed capacity
106
CMS facility ID
345353
Care type
Nursing home
County
Cumberland
Facility name
Highland House Rehabilitation and Healthcare
Street address
1700 PAMALEE DRIVE
City / state / ZIP
Fayetteville, NC 28301
Phone
(910) 488-2295
Website
www.libertyhealthcareandrehab.com/highlandhouse/?utm_source=GMB&utm_medium=Yext&y_source=1_NTk5MTE4MDMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

About this facility — Highland House Rehabilitation and Healthcare

Highland House Rehabilitation and Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Fayetteville, North Carolina. It is licensed for 106 beds — close to the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 75 senior care facilities in Fayetteville and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Highland House Rehabilitation and Healthcare 32 times across 9 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Liberty Senior Living
Ownership type
For profit - Limited Liability company

Registered owners & officers

Calcutt, Joseph
Officer · Additional disclosable party — since 2022
Drake, Tonya
Operational control · Additional disclosable party — since 2025
Gonzalez, Jose
Additional disclosable party — since 2026
Liberty Healthcare Management Inc
Additional disclosable party — since 2025
Liberty Healthcare Properties of Highland House, Llc
Additional disclosable party — since 2025
Liberty Real Properties Iv Llc
Additional disclosable party — since 2025
Long Term Care Management Services Llc
Additional disclosable party — since 2025
Mcneill, John
Partner — since 2025
Mcneill, Robert
Trustee — since 2025
Miller, Robert
Director · Additional disclosable party — since 2025
Oliver, Anna
Trustee — since 2025
Purifoy, Penny
Officer — since 2025
Purvis, Jenny
Trustee — since 2025
Wilson, Jeffrey
Officer · Additional disclosable party — since 2022

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1991-03-05
CMS overall rating
2 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-03-13
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$285 per day (≈ $8,660/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
49% Medicaid · 5% Medicare · 45% private/other
Occupancy
66% (fiscal year 2023)
Vs. state median
24% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
106
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-03-13Health inspectionComplaint-triggered6 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-04-10
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2026-04-10
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-04-10
F-0685
D · No harm foundFrom a complaint
Assist a resident in gaining access to vision and hearing services.
Corrected 2026-04-10
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-10
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-10
2024-12-19Health inspectionComplaint-triggered6 citations
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2025-01-21
F-0567
B · No harm foundFrom a complaint
Honor the resident's right to manage his or her financial affairs.
Corrected 2025-01-22
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-01-21
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2025-01-21
F-0644
D · No harm foundFrom a complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2025-01-21
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-01-21
4 earlier / fire-safety inspections (20 citations)
2023-08-24Health inspectionComplaint-triggered2 citations
F-0660
D · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2023-09-19
F-0690
E · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-09-19
2024-12-19Fire-safety inspection7 citations
K-0293
D · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-03-29
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-03-29
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-03-29
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-03-29
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-03-29
K-0914
D · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2025-03-29
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-03-29
2023-10-25Fire-safety inspection3 citations
K-0341
F · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-12-15
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-12-15
K-0915
F · No harm found
Have proper power supply for life support equipment.
Corrected 2023-12-15
2022-06-24Fire-safety inspection8 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-08-26
K-0293
D · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2022-08-26
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2022-08-26
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-08-26
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2022-08-26
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2022-08-26
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2022-08-26
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2022-08-26
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345353.

Visitor reviews

What people say on Google.
3.155 ratings on Google
★★★★★Christine Hopson · 2026-05-23 · via Google

“I spent about 2 months here beginning of the year. After a 2 month stay in icu at Cape fear hospital (almost didn't make it out of hospital) I lost the ability to walk. Had to learn it all over. I gave the poor staff at highland house hell. Lol im glad they didn't kick me out. ABSOLUTELY WONDERFUL GROUP OF FOLKS!!! I LOVE THEM ALL!! THEY DESERVE 8 🌟 🤩 The mean old redhead in room 103(lol I thin…”

★Erin Avery · 2026-04-07 · via Google

“This place doesn't deserve any stars. My mother-in-law passed away in this facility. It took weeks to get a signed death certificate as the doctor said that she had not checked her email and seen the request. Her work email! My husband has been billed since her passing, and now the bills are coming in my deceased family member's name. The business office manager sent a card offering her condolence…”

★★★★★Rose Fletcher · 2026-03-12 · via Google

“I was admitted to liberty rehab for my hip, pelvic bone, and my left leg bone and my knee. The nurses, PT,OT are fantastic and they got me to where I can go home. It was so smooth and the administrators and House Keepers all made sure that my room was all set up and cleaned for me”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 32 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered