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Nursing homeFAID #2054

Highlands Lake Center

4240 LAKELAND HIGHLANDS RD, LAKELAND, FL, 33813

(863) 646-8699

highlandslakecenter.com

179 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Highlands Lake Center

Address

4240 Lakeland Highlands Rd

Lakeland, FL 33813

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Public record summary

What we can show you for free.

Bed capacity

179

CMS facility ID

105620

Care type

Nursing home

County

Polk

Facility name

Highlands Lake Center

Street address

4240 LAKELAND HIGHLANDS RD

City / state / ZIP

Lakeland, FL 33813

Phone

(863) 646-8699

Website

highlandslakecenter.com

About this facility — Highlands Lake Center

Highlands Lake Center is a Medicare/Medicaid-certified skilled nursing facility in Lakeland, Florida. It is licensed for 179 beds — above the median for skilled nursing facilities in Florida (120 beds).

It is one of 60 senior care facilities in Lakeland and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Highlands Lake Center 35 times across 11 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Aston Health

Ownership type

For profit - Corporation

Registered owners & officers

Aston Healthcare Llc

Additional disclosable party — since 2025

Burgess, Tammie

Governing body · Operational control — since 2025

Friedman, Leopold

Indirect owner — since 2023

Gabriel Living Center, Llc

Direct owner — since 2023

Gutman, Samuel

Indirect owner — since 2021

Highlands Lake Holdco Llc

Direct owner — since 2023

Lce Partners Llc

Indirect owner — since 2021

Prashad, Shaliza

Operational control — since 2023

Reinoso, Jose

Operational control · Additional disclosable party — since 2022

Thacker, Tricia

Operational control — since 2022

Williams, Ellis

Operational control · Additional disclosable party — since 2024

Regulatory standing

Federal court records

2 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1988-09-29

CMS overall rating

2 of 5 stars

Health deficiencies

17 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-03-07

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$328 per day (≈ $9,970/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

46% Medicaid · 13% Medicare · 41% private/other

Occupancy

94% (fiscal year 2023)

Vs. state median

20% below the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds

179

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-11-05Health inspectionComplaint-triggered2 citations

F-0697

D · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-12-04

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-12-04

2025-04-17Health inspectionComplaint-triggered2 citations

F-0585

E · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-05-12

F-0773

D · No harm foundFrom a complaint

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2025-05-12

6 earlier / fire-safety inspections (31 citations)

2024-08-06Health inspectionComplaint-triggered3 citations

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-09-06

F-0585

D · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-09-06

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-09-06

2024-03-07Health inspectionComplaint-triggered15 citations

F-0582

E · No harm foundFrom a complaint

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-04-07

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-04-07

F-0644

E · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-04-07

F-0675

D · No harm found

Honor each resident's preferences, choices, values and beliefs.

Corrected 2024-04-07

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-07

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-04-07

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2024-04-07

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-07

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-04-07

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-04-07

F-0761

D · No harm found

Corrected 2024-04-07

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-04-07

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-04-07

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-04-07

F-0925

D · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-04-07

2021-11-18Health inspection8 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2021-12-16

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2021-12-16

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2021-12-16

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2021-12-16

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-12-16

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2021-12-16

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2021-12-16

F-0806

E · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2021-12-16

2020-02-28Health inspection2 citations

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2020-03-28

F-0761

E · No harm found

Corrected 2020-03-28

2024-03-07Fire-safety inspection1 citation

K-0200

D · No harm found

Meet other general requirements.

Corrected 2024-04-07

2020-02-28Fire-safety inspection2 citations

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2020-03-28

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2020-03-28

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105620.

Visitor reviews

What people say on Google.

4.1325 ratings on Google

★★★★★Abe Rock · 2026-06-16 · via Google
“My father was hospitalized for over a month due to a severe sepsis infection and spent three weeks at Winter Haven Hospital, where the type of bacteria was identified and a strict antibiotic regimen was prescribed two antibiotics, one twice daily and another every four hours for a full month. When it was recommended that he transition to a rehabilitation nursing facility to continue his care, I w…”

★Dennis Wood · 2026-06-21 · via Google
“I would not give even one star, but it would not let me post without it. My wife was there for three months trying to recover from sepsis. There were issues with getting appointments scheduled in a timely manner. The last appointment the Dr. sent her to the emergency room, where she was diagnosed with Norovirus, Adenovirus, a UTI and severe malnutrition. Think twice before putting a loved one here…”

★★★★★Joanne Milligan · 2026-07-13 · via Google
“Initially I didn't have high expectations for this facility. My sister was there two years ago and the quality was not great. Nurses would ignore calls for assistance, under staffed, facility smelled. My experience was different this time and I'm happy to see the improvements.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered