Home›Browse›New Hampshire›Goffstown›Hillsborough County Nursing Home

Nursing homeFAID #7796

Hillsborough County Nursing Home

400 MAST ROAD, GOFFSTOWN, NH, 03045

(603) 627-5540

300 licensed beds

CMS rates Hillsborough County Nursing Home 5 out of 5 overall. Federal inspectors issued 20 citations across 6 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall3/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of HILLSBOROUGH COUNTY NURSING HOME

Photo via Google · James Fox

Address

400 Mast Road

Goffstown, NH 03045

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Public record summary

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Bed capacity

300

CMS facility ID

305048

Care type

Nursing home

County

Hillsborough

Facility name

Hillsborough County Nursing Home

Street address

400 MAST ROAD

City / state / ZIP

Goffstown, NH 03045

Phone

(603) 627-5540

Website

hcnh.org/Departments/Nursing-Home

About this facility — Hillsborough County Nursing Home

Hillsborough County Nursing Home is a Medicare/Medicaid-certified skilled nursing facility in Goffstown, New Hampshire. It is licensed for 300 beds — well above the median for skilled nursing facilities in New Hampshire (94 beds).

It is one of 4 senior care facilities in Goffstown and 73 skilled nursing facilities across New Hampshire. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hillsborough County Nursing Home 20 times across 6 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Government - County

Registered owners & officers

County of Hillsborough

Direct owner · Security-interest holder · Operational control · Additional disclosable party — 100% stake — since 1966

Adams, Paula

Operational control · Additional disclosable party — since 2016

Amergis Healthcare Staffing, Inc

Additional disclosable party — since 2024

Batlivala, Zubin

Operational control · Additional disclosable party — since 2009

Bennett, Christopher

Operational control · Additional disclosable party — since 2006

Burt, Phyllis

Operational control · Additional disclosable party — since 2006

Ciminesi, Steven

Operational control · Additional disclosable party — since 2019

Dubois, Tonya

Operational control · Additional disclosable party — since 2011

Fusion Medical Staffing Llc

Additional disclosable party — since 2024

Grady, Patrick

Operational control · Additional disclosable party — since 2023

Holt, Kathy

Operational control · Additional disclosable party — since 2019

Lazzar, Linda

Operational control · Additional disclosable party — since 2019

Locke, Rachel

Operational control · Additional disclosable party — since 2025

Mas Medical Staffing Llc

Additional disclosable party — since 2006

Mcallister, Geoffrey

Operational control · Additional disclosable party — since 2022

Mecare Staffing

Additional disclosable party — since 2025

Pappas, Antonie

Governing body · Additional disclosable party — since 2001

Ramsay, Sheryl

Operational control · Additional disclosable party — since 2005

Richardson, Ronda

Operational control · Additional disclosable party — since 2020

Ross, David

Operational control · Additional disclosable party — since 2017

Rowe, Robert

Governing body · Operational control · Additional disclosable party — since 2016

Snook, Heidi

Operational control · Additional disclosable party — since 2024

Soucy, Michael

Governing body · Operational control · Additional disclosable party — since 2021

Tash, Lisa

Operational control · Additional disclosable party — since 2016

Vachon & Clukay & Co, Pc

Operational control · Additional disclosable party — since 2018

Regulatory standing

Federal court records

1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1995-07-01

CMS overall rating

5 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-05-07

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$277 per day (≈ $8,420/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

79% Medicaid · 6% Medicare · 16% private/other

Occupancy

79% (fiscal year 2024)

Vs. state median

39% below the NH median of $451/day — full state cost breakdown

Services & coverage

Licensed beds

300

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-05-07Health inspection3 citations

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-06-17

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-06-17

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-06-17

2025-04-03Health inspection2 citations

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-05-09

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-09

4 earlier / fire-safety inspections (15 citations)

2024-05-01Health inspection4 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-06-21

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-06-24

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-06-21

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-06-19

2026-05-07Fire-safety inspection2 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-06-15

K-0913

E · No harm found

Ensure operating rooms are properly protected and written records are maintained and available for inspection.

Corrected 2026-06-15

2025-04-03Fire-safety inspection7 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-05-16

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2025-05-16

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2025-05-16

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-05-16

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-05-16

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-05-16

K-0919

C · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2025-05-16

2024-05-01Fire-safety inspection2 citations

K-0341

C · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-06-11

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-06-11

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 305048.

Quality of care & staffing

How it compares in New Hampshire.

Inspection citations, 3 years

More than 45% of nursing homes in the state

State median: 21

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.8

Higher than 56% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

33%

Higher than 17% of nursing homes in the state

State median: 43%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Hampshire average on 10 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	19.8%	22.3%	13.5%	Better than state
Lose too much weight	3.1%	5.2%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.5%	0.9%	0.7%	Better than state
With a urinary tract infection	2.4%	2.2%	1.5%	Near state average
Have depressive symptoms	4.2%	15.8%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	6.3%	4.5%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	99.0%	97.7%	93.7%	Near state average
Ability to walk independently worsened	16.0%	15.8%	12.7%	Near state average
Received an antianxiety or hypnotic medication	28.5%	19.1%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	98.7%	97.8%	95.3%	Near state average
With pressure ulcers	2.3%	4.3%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	25.3%	25.4%	18.3%	Near state average
Received an antipsychotic medication	29.0%	17.9%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	0.90	1.72	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.62	1.88	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	93.5%	87.1%	82.3%	Near state average
Newly received an antipsychotic medication	1.4%	1.2%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	90.9%	85.7%	80.1%	Near state average
Were rehospitalized after a nursing home admission	15.3%	21.8%	23.4%	Better than state
Had an outpatient emergency department visit	6.8%	13.0%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0658 2 inspections. Ensure services provided by the nursing facility meet professional standards of quality.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
K-0321 2 inspections. Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Hampshire

Licensing: New Hampshire Department of Health and Human Services, Health Facilities Administration
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Elliot Hospital, about 5.5 miles. CMS rating 2 of 5.
Parkland Medical Center, about 14 miles. CMS rating 4 of 5.
Southern Nh Medical Center, about 18 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Goffstown Nursing and Rehab Center, Goffstown, about 1.2 miles. CMS rating 1 of 5.
Bedford Nursing & Rehabilitation Center, Bedford, about 3.3 miles. CMS rating 1 of 5.
Hackett Hill Healthcare Center, Manchester, about 3.4 miles. CMS rating 2 of 5.
Courville At Manchester, Manchester, about 3.6 miles. CMS rating 1 of 5.
Bedford Hills Center, Bedford, about 4.2 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

3.022 ratings on Google

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 20 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered