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Nursing homeFAID #5774

Jml Care Center

184 TER HEUN DRIVE, FALMOUTH, MA, 02540

(508) 457-4621

www.capecodhealth.org/locations/profile/jml-care-center/?utm_source=YextRON&utm_medium=Organic&utm_campaign=Website

132 licensed beds

CMS rates Jml Care Center 3 out of 5 overall. Federal inspectors issued 34 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · JML Care Center

Address

184 Ter Heun Drive

Falmouth, MA 02540

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Public record summary

What we can show you for free.

Bed capacity

132

CMS facility ID

225369

Care type

Nursing home

County

Barnstable

Facility name

Jml Care Center

Street address

184 TER HEUN DRIVE

City / state / ZIP

Falmouth, MA 02540

Phone

(508) 457-4621

Website

www.capecodhealth.org/locations/profile/jml-care-center/?utm_source=YextRON&utm_medium=Organic&utm_campaign=Website

About this facility — Jml Care Center

Jml Care Center is a Medicare/Medicaid-certified skilled nursing facility in Falmouth, Massachusetts. It is licensed for 132 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 7 senior care facilities in Falmouth and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Jml Care Center 34 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Lauf, Michael

Officer — since 2022

Mcdonough Anastos, Mary

Managing employee — since 2011

Pino, Colleen

Director — since 2016

Spofford, Robin

Managing employee — since 1998

Regulatory standing

Licensed / certified since

1989-12-27

CMS overall rating

3 of 5 stars

Health deficiencies

5 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-03-24

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$488 per day (≈ $14,840/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

52% Medicaid · 20% Medicare · 28% private/other

Occupancy

52% (fiscal year 2023)

Vs. state median

right at the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

132

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-03-24Health inspection5 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-05-01

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-05-01

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-05-01

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2026-05-01

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2026-05-01

2025-02-06Health inspection10 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-03-12

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-12

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-03-12

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-03-12

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-12

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-12

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-12

F-0712

B · No harm found

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2025-03-12

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-03-12

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-03-12

5 earlier / fire-safety inspections (19 citations)

2023-12-14Health inspection7 citations

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-01-19

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-19

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-01-19

F-0758

D · No harm found

Corrected 2024-01-19

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-01-19

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-01-19

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-01-19

2023-11-08Health inspectionInfection control1 citation

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-12-01

2026-03-24Fire-safety inspection3 citations

K-0111

D · No harm found

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2026-05-27

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-05-27

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-06-18

2025-02-06Fire-safety inspection2 citations

K-0111

D · No harm found

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2025-03-26

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-03-26

2023-12-14Fire-safety inspection6 citations

E-0041

E · No harm found

Implement emergency and standby power systems.

Corrected 2024-01-03

K-0111

D · No harm found

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2024-01-31

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-12-22

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-01-31

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-01-31

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-01-03

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225369.

Quality of care & staffing

How it compares in Massachusetts.

Inspection citations, 3 years

More than 46% of nursing homes in the state

State median: 36

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.8

Higher than 58% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

38%

Higher than 54% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 6 and worse on 13. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	23.6%	15.8%	13.5%	Worse than state
Lose too much weight	8.4%	5.0%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.9%	0.7%	0.7%	Worse than state
With a urinary tract infection	4.0%	1.7%	1.5%	Worse than state
Have depressive symptoms	0.8%	17.4%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	2.6%	3.4%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	82.8%	92.9%	93.7%	Worse than state
Ability to walk independently worsened	19.5%	13.9%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	10.1%	19.5%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	94.4%	93.5%	95.3%	Near state average
With pressure ulcers	5.7%	4.2%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	31.6%	20.4%	18.3%	Worse than state
Received an antipsychotic medication	18.2%	21.5%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.25	1.84	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	2.56	1.45	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	38.7%	78.9%	82.3%	Worse than state
Newly received an antipsychotic medication	1.0%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	58.0%	78.1%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	27.4%	25.7%	23.4%	Near state average
Had an outpatient emergency department visit	17.9%	11.8%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0880 3 inspections. Provide and implement an infection prevention and control program.
K-0111 3 inspections. Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
F-0580 2 inspections. Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F-0883 2 inspections. Develop and implement policies and procedures for flu and pneumonia vaccinations.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Verify & compare

Where to check, and what's nearby.

Who to contact in Massachusetts

Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
File a complaint: 800-462-5540 · Online
Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Falmouth Hospital, about 0.1 miles. CMS rating 4 of 5.
Martha's Vineyard Hospital Inc, about 7.7 miles. CMS rating 4 of 5.
Cape Cod Hospital, about 19 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Royal Falmouth Nursing and Rehabilitation Center, Falmouth, about 1.1 miles. CMS rating 3 of 5.
Royal Megansett Nursing and Rehabilitation Center, N Falmouth, about 5.8 miles. CMS rating 4 of 5.
Royal Cotuit Nursing and Rehabilitation Center, Mashpee, about 9.2 miles. CMS rating 2 of 5.
Bourne Manor Extended Care Facility, Bourne, about 12 miles. CMS rating 1 of 5.
Sippican Rehabilitation and Healthcare Center, Marion, about 13 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

4.414 ratings on Google

★★★★★Aimee · 2026-04-23 · via Google
“Wonderful facility. Clean, organized, friendly staff. Felt comfortable leaving my elderly grandmother there for an extended period.”

★★★★★Taylor Connelly · 2026-04-02 · via Google
“Highly recommend. Much more calm and well run than most rehab facilities on Cape Cod.”

★★★★★Bob Stone · 2025-04-11 · via Google
“My wife is presently being cared for in long term care by the wonderful staff at JML Care Center. She was previously a resident at a different for profit pursing home where the management did not meet my expectations. The nursing staff at JML provides compassionate care that transforms lives every day. Through long shifts, difficult moments, and countless challenges, they remain steadfast in their…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered