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Nursing homeFAID #9437

Kirtland Woods of Journey

9685 CHILLICOTHE RD, KIRTLAND, OH, 44094
(440) 256-8100
177 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Kirtland Woods
What we can show you for free.
Bed capacity
177
CMS facility ID
365290
Care type
Nursing home
County
Lake
Facility name
Kirtland Woods of Journey
Street address
9685 CHILLICOTHE RD
City / state / ZIP
Kirtland, OH 44094
Phone
(440) 256-8100

Kirtland Woods of Journey is a Medicare/Medicaid-certified skilled nursing facility in Kirtland, Ohio. It is licensed for 177 beds — well above the median for skilled nursing facilities in Ohio (86 beds).

It is one of 1 senior care facility in Kirtland and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Kirtland Woods of Journey 100 times across 15 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $162,637 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Journey Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Journey Cz of Oh Llc
Direct owner — 100% stake — since 2024
Journey Cz Oh Healthcare Holdings Llc
Indirect owner — 100% stake — since 2024
3 Bees Holdings Llc
Additional disclosable party — since 2024
Ajoj Holdings Llc
Additional disclosable party — since 2024
Bees Family Irrevocable Trust
Additional disclosable party — since 2024
Blue Ocean Trust
Additional disclosable party — since 2024
Donca, Mihaela
Operational control · Additional disclosable party — since 2024
Duggan, Pamela
Additional disclosable party — since 2024
Journey Cz Management Llc
Operational control · Additional disclosable party — since 2024
Mcguinness, Bernard
Operational control — since 2024
Shasam Family Trust
Additional disclosable party — since 2024
Shasam Holdings Llc
Additional disclosable party — since 2024

Regulatory standing

Federal court records
2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1973-06-04
CMS overall rating
1 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
$162,637 total
Last standard inspection
2026-05-05
Nurse staffing
3.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$365 per day (≈ $11,100/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
70% Medicaid · 4% Medicare · 26% private/other
Occupancy
64% (fiscal year 2023)
Vs. state median
right at the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
177
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-05Health inspectionComplaint-triggered9 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-06-03
F-0569
E · No harm found
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2026-06-03
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-06-03
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-01-16
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-06-03
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-06-03
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2026-06-03
F-0745
E · No harm found
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2026-06-03
F-0850
F · No harm found
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected 2026-06-03
2024-07-29Health inspectionComplaint-triggeredInfection control6 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-08-21
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-08-21
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-08-21
F-0910
D · No harm foundFrom a complaint
Ensure resident rooms meet each resident's needs.
Corrected 2024-08-21
F-0917
E · No harm foundFrom a complaint
Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
Corrected 2024-08-21
F-0921
F · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-08-21
9 earlier / fire-safety inspections (85 citations)
2024-06-18Health inspectionComplaint-triggered4 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-07-29
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-07-29
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-07-29
F-0921
F · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-08-21
2024-05-02Health inspectionComplaint-triggered21 citations
F-0567
E · No harm found
Honor the resident's right to manage his or her financial affairs.
Corrected 2024-07-29
F-0607
C · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-07-29
F-0641
E · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2024-07-29
F-0655
E · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-07-29
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-07-29
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-08-21
F-0679
D · No harm foundFrom a complaint
Provide activities to meet all resident's needs.
Corrected 2024-07-29
F-0684
G · Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-07-29
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-07-29
F-0730
F · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2024-07-29
F-0761
F · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-08-21
F-0804
F · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-07-29
F-0805
D · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2024-08-21
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-07-29
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-08-21
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-07-29
F-0887
E · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2024-07-29
F-0908
F · No harm foundFrom a complaint
Keep all essential equipment working safely.
Corrected 2024-07-29
F-0921
F · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-08-21
F-0924
F · No harm foundFrom a complaint
Put firmly secured handrails on each side of hallways.
Corrected 2024-07-29
F-0947
F · No harm foundFrom a complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2024-08-21
2023-10-20Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-12-06
2023-10-02Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-09-16
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-09-16
2023-08-28Health inspectionComplaint-triggered4 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-11-15
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-15
F-0880
H · Actual harmFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2023-11-15
F-0925
F · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-11-15
2023-07-20Health inspection7 citations
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-11-15
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-11-15
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-12-07
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-11-15
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-11-15
F-0804
F · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-11-15
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-11-15
2026-05-05Fire-safety inspection7 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2026-06-03
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-06-03
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2026-06-03
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2026-06-03
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-06-03
K-0500
E · No harm found
Meet other general requirements that are deficient.
Corrected 2026-06-03
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2026-06-03
2024-05-02Fire-safety inspection22 citations
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2024-08-21
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-07-18
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-08-21
K-0271
E · No harm found
Have exits that are accessible at all times.
Corrected 2024-07-18
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-07-18
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-08-21
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-07-18
K-0331
E · No harm found
Construct fire resistant interior walls.
Corrected 2024-07-18
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-08-21
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-07-18
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-07-18
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-08-21
K-0500
E · No harm found
Meet other general requirements that are deficient.
Corrected 2024-07-18
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-08-21
K-0521
E · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-08-21
K-0711
E · No harm found
Provide a written emergency evacuation plan.
Corrected 2024-07-18
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-07-18
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-08-21
K-0781
E · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2024-07-18
K-0916
E · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2024-08-21
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-07-18
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-07-18
2023-07-20Fire-safety inspection17 citations
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-11-14
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2023-11-14
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-11-14
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2023-12-06
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-12-06
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2023-11-14
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-12-06
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-12-06
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-12-06
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-12-06
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-12-06
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-11-14
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-11-14
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-11-14
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-11-14
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-11-14
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-11-14

Federal penalties

2024-05-02Fine$162,637
2024-05-02Medicare payment denial — 83 days
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365290.
What people say on Google.
4.060 ratings on Google
★★★★★Bill Ulatowski · 2025-05-02 · via Google

“My brother, sister and I decided to place my father at Kirtland. The care he received was excellent. The staff was very attentive and caring. They were compassionate and made sure he was comfortable. The management team were awesome from admission through discharge. He had limited mobility and if he couldn't go to Activities, they made sure he had things to do that he liked. The food was excellent…”

★★★★Jami · 2025-05-16 · via Google

“At Kirtland Woods of Journey, compassion, professionalism, and a deep sense of responsibility are at the core of everything. Each day, team members go above and beyond — not for recognition, but because they genuinely care. There’s a quiet, steady commitment that might not always be visible from the outside — staff staying late to comfort a resident, checking in on families just to offer reassura…”

★★★★★Dean Palombaro · 2025-04-09 · via Google

“Kirtland Woods is finally becoming the senior living community it was always meant to be. Under new ownership, the focus on quality care, compassion, and communication is clear. Whether it’s long-term care, short-term rehab, or memory care, the team goes the extra mile. They also make the process easier for families navigating Medicare, Medicaid, or Medicaid pending status — which is a huge relie…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 100 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered