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Nursing homeFAID #9446

Willoughby Post Acute

37603 EUCLID AVE, WILLOUGHBY, OH, 44094
(440) 951-5551
willoughbypa.com
157 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Willoughby Post Acute

Public record summary

What we can show you for free.
Bed capacity
157
CMS facility ID
365305
Care type
Nursing home
County
Lake
Facility name
Willoughby Post Acute
Street address
37603 EUCLID AVE
City / state / ZIP
Willoughby, OH 44094
Phone
(440) 951-5551
Website
willoughbypa.com

About this facility — Willoughby Post Acute

Willoughby Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Willoughby, Ohio. It is licensed for 157 beds — well above the median for skilled nursing facilities in Ohio (86 beds).

It is one of 5 senior care facilities in Willoughby and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Willoughby Post Acute 36 times across 13 inspections in the last three years, and CMS has imposed $39,840 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Pacs Group
Ownership type
For profit - Corporation

Registered owners & officers

37603 Euclid Ave Oh Owner Llc
Indirect owner — since 2024
Apt, Frederick
Governing body · Officer — since 2024
Jergensen, Joshua
Governing body · Officer — since 2024
Mehta, Dharmesh
Additional disclosable party — since 2024
Mitchell, John
Governing body · Officer — since 2024
Pacs Group, Inc.
Operational control — since 2024
Pacs Holdings, Llc
Operational control — since 2024
Providence Group Nh, Llc
Operational control — since 2024
Ramacciato, Amarilys
Operational control · Additional disclosable party — since 2024
Snf Oh Holdco Llc
Indirect owner — since 2024
Well Integra Master Jv Llc
Indirect owner — since 2024
Well Pm Holdco Jv Llc
Indirect owner — since 2024
Welltower Inc
Additional disclosable party — since 2024
Welltower Op, Llc
Additional disclosable party — since 2024

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1974-05-02
CMS overall rating
4 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
$39,840 total
Last standard inspection
2023-08-03
Nurse staffing
3.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$538 per day (≈ $16,360/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
26% Medicaid · 5% Medicare · 69% private/other
Occupancy
94% (fiscal year 2023)
Vs. state median
48% above the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
157
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-04-23Health inspectionComplaint-triggered1 citation
F-0740
D · No harm foundFrom a complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2026-05-01
2025-10-22Health inspectionComplaint-triggered1 citation
F-0697
G · Actual harmFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-10-31
10 earlier / fire-safety inspections (34 citations)
2025-08-05Health inspectionComplaint-triggered4 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-08-29
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-08-29
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-08-29
F-0921
F · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-08-29
2024-11-20Health inspectionComplaint-triggered5 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-11-29
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-11-29
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-11-29
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-11-29
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-11-29
2024-09-16Health inspectionComplaint-triggered1 citation
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-09-20
2024-08-07Health inspectionComplaint-triggered1 citation
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-09-16
2023-08-03Health inspection1 citation
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-07-06
2019-11-21Health inspection1 citation
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2019-12-10
2018-10-04Health inspection6 citations
F-0555
D · No harm found
Honor the resident's right to choose his or her attending physician.
Corrected 2018-11-27
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2018-11-27
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2018-11-27
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2018-11-27
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2018-11-27
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2018-11-27
2023-08-03Fire-safety inspection3 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-08-21
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-08-21
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-08-21
2019-11-21Fire-safety inspection1 citation
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2019-12-10
2018-10-04Fire-safety inspection11 citations
E-0018
C · No harm found
Establish procedures for tracking staff and patients during an emergency.
Corrected 2018-11-27
E-0022
C · No harm found
Establish policies and procedures for sheltering.
Corrected 2018-11-27
E-0024
C · No harm found
Establish policies and procedures for volunteers.
Corrected 2018-11-27
E-0034
C · No harm found
Provide a means of sharing information on occupancy/needs.
Corrected 2018-11-27
E-0035
C · No harm found
Provide family notifications of emergency plan.
Corrected 2018-11-27
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2018-11-27
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2018-11-27
K-0352
F · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2018-11-27
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2018-11-27
K-0541
C · No harm found
Install properly constructed and protected linen or trash chutes.
Corrected 2018-11-27
K-0911
E · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2018-11-27

Federal penalties

2025-10-22Fine$39,840
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365305.

Visitor reviews

What people say on Google.
3.864 ratings on Google
★Jamie Lee · 2026-06-19 · via Google

“I currently have a family member residing at this facility, and unfortunately our experience but hers has been very disappointing. While there are some caring nurses and staff members who genuinely want to help, they appear to be overwhelmed and stretched too thin to provide the level of care patients deserve. Unfortunately, we have also experienced situations where certain staff members displaye…”

★★★★★Patty L · 2026-03-02 · via Google

“My grandma loved everything about the place. She was so please with the nurses. Courtney the nurse was always on top of things and so caring with my grandmas care! She is now able to go home safe with everything she needs.”

★★★★★Billie Jean Hanna · 2026-02-02 · via Google

“Best descision to bring my mother here for post surgery therapy! My mother was having some pretty intense issues with her blood pressure and I must say the nurse’s were amazing- especially Amy on night shift-between the constant checking on her, checking vitals, passing meds on time and when asked, even as simple as switching her ice packs and making sure she had plenty of fresh water! I also had …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 36 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered