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Nursing homeFAID #1029

Laguna Hills Health and Rehabilitation Center

24452 HEALTH CENTER DRIVE, LAGUNA HILLS, CA, 92653
(949) 837-8000
208 licensed beds

CMS rates Laguna Hills Health and Rehabilitation Center 2 out of 5 overall. Federal inspectors issued 158 citations across 29 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall1/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of LAGUNA HILLS HEALTH AND REHABILITATION CENTER
Photo via Google · Violett Ray

Address

24452 Health Center Drive
Laguna Hills, CA 92653
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What we can show you for free.
Bed capacity
208
CMS facility ID
056110
Care type
Nursing home
County
Orange
Facility name
Laguna Hills Health and Rehabilitation Center
Street address
24452 HEALTH CENTER DRIVE
City / state / ZIP
Laguna Hills, CA 92653
Phone
(949) 837-8000

Laguna Hills Health and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Laguna Hills, California. It is licensed for 208 beds — well above the median for skilled nursing facilities in California (98 beds).

It is one of 63 senior care facilities in Laguna Hills and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Cambridge Healthcare Services, a group of 32 facilities on this site.

Federal inspectors have cited Laguna Hills Health and Rehabilitation Center 158 times across 29 inspections in the last three years, including 15 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Cambridge Healthcare Services
Ownership type
For profit - Corporation

Registered owners & officers

Ag Facilities Operations, Llc
Direct owner — 100% stake — since 2003
Ira E Smedra Living Trust
Indirect owner — 48% stake — since 2003
Win Win Enterprises, Llc
Indirect owner · Additional disclosable party — 48% stake — since 2003
24452 Health Center, Llc
Additional disclosable party — since 2004
Abuy, Jocelyn
Operational control — since 2025
Butenko, Julie
Operational control · Additional disclosable party — since 2023
Cambridge Healthcare Services Llc
Operational control · Additional disclosable party — since 2013
Capela, Heidi
Operational control · Additional disclosable party — since 2023
Dalton, Kyle
Governing body · Operational control · Additional disclosable party — since 2024
Hassell, Lance
Operational control · Additional disclosable party — since 2022
Kuizon, Kristina
Governing body · Operational control · Additional disclosable party — since 2025
Lutz, Linda
Operational control · Additional disclosable party — since 2012
Salazar, Paulina
Operational control · Additional disclosable party — since 2020
Smedra, Ira
Officer · Operational control · Additional disclosable party — since 2003
Wintner, Jacob
Officer · Operational control · Additional disclosable party — since 2003
Zahed, Shahab
Operational control · Additional disclosable party — since 2013

Regulatory standing

Federal court records
2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1971-12-31
CMS overall rating
2 of 5 stars
Health deficiencies
41 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-08-25
Nurse staffing
4.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$506 per day (≈ $15,380/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
66% Medicaid · 12% Medicare · 22% private/other
Occupancy
84% (fiscal year 2023)
Vs. state median
2% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds
208
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 15 food-safety citations on its three-year record — flagged below among the inspections.
2026-07-09Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-07-24
2026-07-03Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-07-24
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-07-31
25 earlier / fire-safety inspections (155 citations)
2026-05-26Health inspectionComplaint-triggered3 citations
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-06-21
F-0726
E · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2026-06-21
F-0757
D · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2026-06-21
2026-04-16Health inspectionComplaint-triggered1 citation
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-04-20
2026-04-07Health inspectionComplaint-triggered2 citations
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-05-04
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-05-04
2026-03-26Health inspectionComplaint-triggered1 citation
F-0559
D · No harm foundFrom a complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected 2026-04-22
2026-02-04Health inspectionComplaint-triggered2 citations
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2026-02-25
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-02-25
2025-09-11Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-10-11
F-0627
D · No harm foundFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2025-10-11
F-0628
B · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-10-11
2025-08-25Health inspectionComplaint-triggered29 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-09-25
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-09-25
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-09-25
F-0578
B · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-09-25
F-0583
B · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2025-09-25
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-09-25
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-09-25
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-09-25
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-09-25
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-09-25
F-0657
B · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-09-25
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-09-25
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-09-25
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-09-25
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-09-25
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-09-25
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-09-25
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-09-25
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-09-25
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-09-25
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-09-25
F-0808
D · No harm foundFood safety
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2025-09-25
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-09-25
F-0814
B · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2025-09-25
F-0838
B · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2025-09-25
F-0842
B · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-09-25
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-09-25
F-0881
D · No harm foundFrom a complaint
Implement a program that monitors antibiotic use.
Corrected 2025-09-25
F-0909
D · No harm found
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected 2025-09-25
2025-07-15Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-08-14
2025-06-04Health inspectionComplaint-triggered3 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-07-04
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-07-04
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-07-04
2025-01-24Health inspectionComplaint-triggered1 citation
F-0842
B · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-23
2025-01-03Health inspectionComplaint-triggered3 citations
F-0558
B · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-02-03
F-0609
B · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-02-03
F-0656
B · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-02-03
2024-10-14Health inspectionComplaint-triggered1 citation
F-0880
B · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-10-28
2024-09-25Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-09-26
2024-08-27Health inspectionComplaint-triggered3 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-09-20
F-0622
D · No harm foundFrom a complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2024-09-20
F-0757
D · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-09-20
2024-08-19Health inspectionComplaint-triggered34 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-09-19
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-09-19
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-09-13
F-0584
B · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-09-19
F-0622
D · No harm foundFrom a complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2024-09-19
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-09-19
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-09-19
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-09-19
F-0679
D · No harm foundFrom a complaint
Provide activities to meet all resident's needs.
Corrected 2024-09-19
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-19
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-09-19
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-19
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-09-19
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2024-09-19
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-09-19
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-09-19
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-09-19
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-09-19
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-09-19
F-0757
D · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-09-19
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-09-19
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-09-19
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-09-19
F-0801
D · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2024-09-19
F-0802
D · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2024-09-19
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-09-19
F-0805
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2024-09-19
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-19
F-0813
D · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2024-09-19
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2024-09-19
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-09-19
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2024-09-19
F-0908
E · No harm found
Keep all essential equipment working safely.
Corrected 2024-09-19
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2024-09-19
2024-07-01Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-07-02
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-07-02
2024-05-08Health inspectionComplaint-triggered2 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-05-10
F-0573
D · No harm foundFrom a complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected 2024-05-10
2024-02-13Health inspectionComplaint-triggered2 citations
F-0584
B · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-02-15
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-02-29
2024-01-02Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-01-10
2023-11-03Health inspectionComplaint-triggered2 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-11-17
F-0806
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2023-11-17
2023-10-05Health inspectionComplaint-triggered2 citations
F-0569
B · No harm foundFrom a complaint
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2023-10-05
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2023-10-05
2023-09-13Health inspection38 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2023-09-20
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-09-20
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-09-20
F-0565
D · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2023-09-28
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-09-25
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2023-09-20
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2023-09-13
F-0623
B · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-09-20
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-10-01
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-09-20
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-09-20
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-09-20
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-09-20
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-20
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-10-02
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2023-10-02
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-10-03
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-10-02
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2023-09-20
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-09-20
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-10-03
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-10-03
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-09-26
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-10-03
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-10-03
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-09-20
F-0802
E · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2023-09-13
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-09-13
F-0804
B · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-09-13
F-0808
D · No harm foundFood safety
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2023-09-13
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-09-13
F-0842
B · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-09-20
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-09-20
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2023-09-13
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2023-09-13
F-0908
B · No harm found
Keep all essential equipment working safely.
Corrected 2023-09-20
F-0909
E · No harm found
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected 2023-09-13
F-0925
D · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-09-13
2025-08-25Fire-safety inspection4 citations
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-09-25
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-09-25
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-09-25
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-09-25
2024-08-19Fire-safety inspection5 citations
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-09-04
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-09-04
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-09-04
K-0916
F · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2024-09-04
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-09-04
2023-09-13Fire-safety inspection9 citations
E-0015
D · No harm found
Address subsistence needs for staff and patients.
Corrected 2023-09-25
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2023-09-25
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-09-25
K-0347
D · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2023-09-25
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-09-25
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-09-25
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-09-25
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-09-25
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-09-25
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 056110.
How it compares in California.
Inspection citations, 3 years
158
More than 98% of nursing homes in the state
State median: 65
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
4.1
Higher than 36% of nursing homes in the state
State median: 4.3
Nursing staff turnover, annual
46%
Higher than 80% of nursing homes in the state
State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the California average on 10 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased1.2%10.2%13.5%Better than state
Lose too much weight2.3%4.1%5.1%Better than state
With a catheter inserted and left in their bladder0.1%0.7%0.7%Better than state
With a urinary tract infection0.2%1.2%1.5%Better than state
Have depressive symptoms1.1%7.6%13.5%Better than state
Were physically restrained0.0%0.3%0.1%Better than state
Experiencing one or more falls with major injury3.2%1.6%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine99.8%98.7%93.7%Near state average
Ability to walk independently worsened0.8%8.9%12.7%Better than state
Received an antianxiety or hypnotic medication18.0%13.7%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine100.0%97.9%95.3%Near state average
With pressure ulcers3.2%4.3%4.5%Better than state
With new or worsened bowel or bladder incontinence15.3%9.8%18.3%Worse than state
Received an antipsychotic medication6.6%12.3%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.842.211.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days1.931.501.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine99.7%94.6%82.3%Near state average
Newly received an antipsychotic medication1.4%1.3%1.5%Near state average
Were assessed and appropriately given the seasonal influenza vaccine98.5%93.1%80.1%Near state average
Were rehospitalized after a nursing home admission22.1%22.6%23.4%Near state average
Had an outpatient emergency department visit15.6%11.1%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0684 8 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-0558 6 inspections. Reasonably accommodate the needs and preferences of each resident.
  • F-0757 5 inspections. Ensure each resident’s drug regimen must be free from unnecessary drugs.
  • F-0689 5 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0880 5 inspections. Provide and implement an infection prevention and control program.
  • F-0761 4 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

What its owners also hold

  • Win Win Enterprises, Llc has an ownership stake on file at 28 nursing homes, averaging 2.6 of 5 on CMS's overall rating.
  • Ira E Smedra Living Trust has an ownership stake on file at 13 nursing homes, averaging 2.3 of 5 on CMS's overall rating.
  • Ag Facilities Operations, Llc has an ownership stake on file at 11 nursing homes, averaging 2.5 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.
Where to check, and what's nearby.

Who to contact in California

  • Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
  • File a complaint: 844-538-8766 · Online
  • Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
  • Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Memorialcare Saddleback Medical Center, less than 0.1 miles. CMS rating 4 of 5.
  • Providence Mission Hospital, about 4.0 miles. CMS rating 5 of 5.
  • Children's Hospital At Mission, about 4.0 miles.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What people say on Google.
3.0135 ratings on Google
★★★★★T. M. · 2026-07-26 · via Google

“My mom, Helene was placed at this nursing facility recommended by Saddleback Memorial hospital which is the 4th SNF that she has stayed at. Here is how I rank the 4 SNFs with #1 being outstanding! 1. Laguna Hills Health and Rehabilitation Center 2. Palm Terrace Healthcare & Rehab Center 3. Villa Valencia Healthcare Center 4. Regents Point - Windcrest Irvine LH Health & Rehab really impressed …”

★★★★★Mula Davis · 2026-07-17 · via Google

“I just wanted to share how impressed I have been with this facility. Miguel Harris has consistently stood out for being thoughtful, respectful, and dependable whenever I visit my father. As his daughter, it means everything to me to know he is in an environment where he is treated with such kindness and dignity. My father speaks very highly of Miguel and always seems genuinely pleased after seeing…”

★★★★★Amari McClure · 2026-04-16 · via Google

“My mother was recently a patient in room 208B, and I just want to express how thankful I am for the care she received before being discharged. Nay consistently showed compassion, patience, and professionalism throughout her stay. She made sure my mom was comfortable, attended to, and treated with dignity at all times. It gave me peace of mind knowing someone so attentive was caring for her when I …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 158 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered