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Nursing homeFAID #5169

Lake Charles Care Center

2701 ERNEST STREET, LAKE CHARLES, LA, 70601

(337) 439-0336

www.lakecharlescarecenter.com

182 licensed beds

CMS rates Lake Charles Care Center 4 out of 5 overall. Federal inspectors issued 18 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · Lake Charles Care Center

Address

2701 Ernest Street

Lake Charles, LA 70601

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Public record summary

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Bed capacity

182

CMS facility ID

195413

Care type

Nursing home

County

Calcasieu

Facility name

Lake Charles Care Center

Street address

2701 ERNEST STREET

City / state / ZIP

Lake Charles, LA 70601

Phone

(337) 439-0336

Website

www.lakecharlescarecenter.com

About this facility — Lake Charles Care Center

Lake Charles Care Center is a Medicare/Medicaid-certified skilled nursing facility in Lake Charles, Louisiana. It is licensed for 182 beds — above the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 15 senior care facilities in Lake Charles and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Lake Charles Care Center 18 times across 7 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Fellows, Hugh

Managing employee — since 2018

May, Brian

Direct owner · Director — since 1997

Stott, Martin

Direct owner · Director — since 1997

Regulatory standing

Licensed / certified since

1997-05-01

CMS overall rating

4 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-06-10

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$222 per day (≈ $6,750/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

72% Medicaid · 11% Medicare · 17% private/other

Occupancy

71% (fiscal year 2023)

Vs. state median

14% below the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds

182

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-10Health inspectionComplaint-triggered6 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-07-24

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2026-07-24

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-07-24

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-07-24

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-07-24

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-07-24

2025-05-14Health inspection5 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-20

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-06-20

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-06-20

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-20

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-06-20

3 earlier / fire-safety inspections (7 citations)

2024-05-08Health inspection4 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-06-14

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-06-14

F-0803

F · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-06-14

F-0838

D · No harm found

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2024-06-14

2026-06-10Fire-safety inspection2 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2026-07-24

K-0343

D · No harm found

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2026-08-03

2025-05-14Fire-safety inspection1 citation

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-05-16

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195413.

Quality of care & staffing

How it compares in Louisiana.

Inspection citations, 3 years

More than 26% of nursing homes in the state

State median: 24

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.5

Higher than 32% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

52%

Higher than 68% of nursing homes in the state

State median: 46%

Resident outcomes

On 21 federal quality measures, this facility does better than the Louisiana average on 8 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	16.6%	16.5%	13.5%	Near state average
Lose too much weight	10.7%	5.3%	5.1%	Worse than state
With a catheter inserted and left in their bladder	1.8%	1.0%	0.7%	Worse than state
With a urinary tract infection	12.8%	1.9%	1.5%	Worse than state
Have depressive symptoms	1.0%	2.4%	13.5%	Better than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	4.9%	3.5%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	93.8%	93.7%	Near state average
Ability to walk independently worsened	13.3%	15.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	30.4%	23.3%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	99.2%	96.0%	95.3%	Near state average
With pressure ulcers	4.2%	5.5%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	9.9%	14.9%	18.3%	Better than state
Received an antipsychotic medication	49.7%	22.8%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	2.66	2.43	1.81	Near state average
Outpatient emergency department visits per 1000 long-stay resident days	2.18	2.58	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	100.0%	86.4%	82.3%	Better than state
Newly received an antipsychotic medication	5.2%	3.1%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	99.0%	77.8%	80.1%	Better than state
Were rehospitalized after a nursing home admission	30.4%	28.3%	23.4%	Near state average
Had an outpatient emergency department visit	20.4%	14.4%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0641 2 inspections. Ensure each resident receives an accurate assessment.
F-0803 2 inspections. Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Verify & compare

Where to check, and what's nearby.

Who to contact in Louisiana

Licensing: Louisiana Department of Health, Health Standards Section
File a complaint: 888-810-1819 · Online
Long-Term Care Ombudsman: 866-632-0922. A free advocate for residents and families.
Adult Protective Services: 844-945-2377. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Christus Ochsner St Patrick Hospital, about 0.7 miles. CMS rating 3 of 5.
Lake Charles Memorial Hospital, about 1.5 miles. CMS rating 3 of 5.
Christus Ochsner Lake Area Hospital, about 2.3 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Rosewood Nursing Center, Lake Charles, about 0.5 miles. CMS rating 3 of 5.
Resthaven Nursing & Rehab Center, Lake Charles, about 2.2 miles. CMS rating 1 of 5.
Landmark of Lake Charles, Lake Charles, about 2.2 miles. CMS rating 3 of 5.
Grand Cove Nursing & Rehabilitation Center, Lake Charles, about 2.4 miles. CMS rating 2 of 5.
The Gardens and Guardian, Lake Charles, about 2.7 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

4.6134 ratings on Google

★★★★★Butch Oberhoff · 2025-03-28 · via Google
“I've been in and out of long term care facilities for decades due to my job, but only recently have been put in the position of placing a family member. The team at Lake Charles Care Center have been wonderful. And each time we visit, every staff member greets us, has a smile and a cheerful attitude. I've only ever found the facility to be spotlessly clean, and my family member claims to be pam…”

★Karma Truth · 2025-09-09 · via Google
“Residents smoking Crack in room while roommate in the room (17) Food served cold, meat raw Infection linen washed with regular linen. Cnas are rough with patient family members Falls are not documented Patients drugged Residents m0ney missing The lady cna supervisor harasses, talks disrespectful, taunts, bullies there cnas we witnessed it. Wheelchair breaks while resident is sitting in Sparks f…”

★★★★★Wilbert Ponthieux · 2023-09-28 · via Google
“Jackie, Jenn and Taj are some of the best. Their attention to detail while helping the residents is second to none. All the therapists there are amazing. The therapist get the residence back up on their feet and moving and the time and attention they give is some awesome. I would not hesitate in recommending a loved one going here.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 18 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered