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Nursing homeFAID #5170

Resthaven Nursing & Rehab Center

1103 W MCNEESE, LAKE CHARLES, LA, 70605
(337) 477-6371
www.resthavennursingandrehab.com
162 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of RESTHAVEN NURSING & REHAB CENTER, LLC
Photo via Google · Resthaven Nursing & Rehabilitation Center, LLC

Public record summary

What we can show you for free.
Bed capacity
162
CMS facility ID
195414
Care type
Nursing home
County
Calcasieu
Facility name
Resthaven Nursing & Rehab Center
Street address
1103 W MCNEESE
City / state / ZIP
Lake Charles, LA 70605
Phone
(337) 477-6371
Website
www.resthavennursingandrehab.com

About this facility — Resthaven Nursing & Rehab Center

Resthaven Nursing & Rehab Center is a Medicare/Medicaid-certified skilled nursing facility in Lake Charles, Louisiana. It is licensed for 162 beds — above the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 15 senior care facilities in Lake Charles and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Resthaven Nursing & Rehab Center 20 times across 6 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $34,369 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Central Management Company
Ownership type
For profit - Limited Liability company

Registered owners & officers

Kisatchie Health, Llc
Direct owner · Additional disclosable party — 67% stake — since 1987
Freda Zimmerman Trust
Direct owner · Additional disclosable party — 17% stake — since 1987
Bolwahnn, Sheila
Additional disclosable party — since 2008
Cantrell, Jeffrey Lee
Additional disclosable party — since 2013
Central Management Company, Llc
Operational control · Additional disclosable party — since 2016
Heinen, David
Additional disclosable party — since 2025
Naeem, Asima
Additional disclosable party — since 2025
Price, Teddy
Operational control · Additional disclosable party — since 2025
Rogers, Dawn
Additional disclosable party — since 1993
Shelton, James
Additional disclosable party — since 1990

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1997-06-01
CMS overall rating
1 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
$34,369 total
Last standard inspection
2025-08-20
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$279 per day (≈ $8,480/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
72% Medicaid · 7% Medicare · 21% private/other
Occupancy
70% (fiscal year 2024)
Vs. state median
8% above the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds
162
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-08-20Health inspection4 citations
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-09-03
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2025-09-03
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-09-03
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-09-03
2024-08-20Health inspection11 citations
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-09-17
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-09-17
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-09-17
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-09-17
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-09-17
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-09-17
F-0812
L · Immediate jeopardyFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-17
F-0835
L · Immediate jeopardy
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-09-17
F-0850
D · No harm found
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected 2024-09-17
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-09-17
F-0925
F · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-09-17
1 earlier / fire-safety inspection (5 citations)
2023-07-26Health inspection5 citations
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2023-07-31
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-07-28
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2023-07-31
F-0645
E · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-07-31
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-07-31

Federal penalties

2024-08-20Fine$34,369
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195414.

Visitor reviews

What people say on Google.
3.430 ratings on Google
★Anna katherine Duke · 2025-07-20 · via Google

“I am deeply disappointed and heartbroken by the care my elderly aunt received at this facility. She was left unattended multiple times, which led to two serious falls. The first resulted in a head injury that required stitches, and the second caused a fractured arm. Both incidents were entirely preventable with proper supervision. In addition to the falls, she was left sitting for over an hour de…”

★Laken Pennick · 2025-10-18 · via Google

“The WORST. So disappointed in this place. I don’t know how they are able to stay open with such terrible care! Ghost town when it comes to needing help or anyone who works there. Everytime I walk in there, I’m shaking my head the whole time because it’s like nobody knows what they are doing or how to do THEIR JOB of HELPING these elderly people! Total disappointment! Just DON’T DO IT! Basically as…”

★★★★★Allison Collins · 2024-01-25 · via Google

“My Mom, Mary, needed inpatient physical therapy after a lengthy illness and hospital stay. We chose RestHaven and we weren’t disappointed to say the least! The staff is amazing! You can feel the warmth when you walk in the door you’re treated like family I attended several of the activities they had a Mardi Gras party. They had a Christmas party and at those activities I witnessed that all the sta…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 20 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered