Home›Browse›Wisconsin›Oconomowoc›Lake Country Health Services

Nursing homeFAID #13329

Lake Country Health Services

2195 NORTH SUMMIT VILLAGE WAY, OCONOMOWOC, WI, 53066

(262) 560-2400

lakecountryhs.com

100 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Lake Country Health Services

Address

2195 North Summit Village Way

Oconomowoc, WI 53066

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Public record summary

What we can show you for free.

Bed capacity

100

CMS facility ID

525702

Care type

Nursing home

County

Waukesha

Facility name

Lake Country Health Services

Street address

2195 NORTH SUMMIT VILLAGE WAY

City / state / ZIP

Oconomowoc, WI 53066

Phone

(262) 560-2400

Website

lakecountryhs.com

About this facility — Lake Country Health Services

Lake Country Health Services is a Medicare/Medicaid-certified skilled nursing facility in Oconomowoc, Wisconsin. It is licensed for 100 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 13 senior care facilities in Oconomowoc and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Lake Country Health Services 58 times across 11 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $120,868 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

North Shore Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Nshf Operations Llc

Direct owner — 100% stake — since 2017

Mills, David

Indirect owner — 20% stake — since 2017

Baumann, Troy

Director · Operational control · Additional disclosable party — since 2017

Belongia, Christina

Operational control · Additional disclosable party — since 2019

Canyon Woh, Llc

Additional disclosable party — since 2022

Cibc Bank Usa

Security-interest holder · Operational control — since 2025

Cliftonlarsonallen Llp

Operational control · Additional disclosable party — since 2018

Continuum Therapy Partners Llc

Operational control · Additional disclosable party — since 2025

Gee, Darren

Operational control · Additional disclosable party — since 2021

Greer, Lauren

Operational control · Additional disclosable party — since 2023

Hamm, Cara

Operational control · Additional disclosable party — since 2026

Hoehn, Jeffrey

Director · Operational control · Additional disclosable party — since 2017

North Shore Healthcare Llc

Operational control · Additional disclosable party — since 2017

Nsh Rehab Llc

Operational control · Additional disclosable party — since 2025

Nshw Wisconsin Llc

Additional disclosable party — since 2025

Patzer, Colleen

Operational control · Additional disclosable party — since 2023

Purtell, Brian

Operational control · Additional disclosable party — since 2018

Ramnanan, Keshni

Operational control · Additional disclosable party — since 2023

Wipfli Llp

Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2009-11-23

CMS overall rating

2 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

$120,868 total

Last standard inspection

2025-08-27

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$549 per day (≈ $16,690/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

32% Medicaid · 13% Medicare · 55% private/other

Occupancy

73% (fiscal year 2023)

Vs. state median

35% above the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

100

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2025-08-27Health inspection2 citations

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-09-16

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-09-16

2025-03-12Health inspectionComplaint-triggered3 citations

F-0578

J · Immediate jeopardyFrom a complaint

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-04-02

F-0678

E · No harm foundFrom a complaint

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2025-04-02

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2025-04-02

8 earlier / fire-safety inspections (53 citations)

2024-11-04Health inspectionComplaint-triggered14 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-12-12

F-0585

D · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-12-12

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-12-12

F-0609

F · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-12

F-0610

F · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-12-12

F-0620

D · No harm foundFrom a complaint

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Corrected 2024-12-12

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-12-12

F-0660

D · No harm foundFrom a complaint

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2024-12-12

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-12-12

F-0684

J · Immediate jeopardyFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-12

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-12

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-12-12

F-0725

E · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-12-12

F-0825

D · No harm foundFrom a complaint

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2024-12-12

2024-06-20Health inspectionComplaint-triggered9 citations

F-0623

E · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-07-19

F-0625

E · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-07-19

F-0678

D · No harm foundFrom a complaint

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2024-07-19

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-07-19

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-19

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-07-19

F-0697

D · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-07-19

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-07-19

F-0761

D · No harm found

Corrected 2024-07-19

2024-02-29Health inspectionComplaint-triggered5 citations

F-0552

D · No harm foundFrom a complaint

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-03-26

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-03-26

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-26

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-03-26

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-03-26

2023-10-09Health inspectionComplaint-triggered3 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-11-08

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2023-11-08

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-11-08

2023-04-12Health inspection6 citations

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-05-10

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-05-10

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-05-10

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-05-10

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-05-10

2025-08-27Fire-safety inspection4 citations

K-0271

E · No harm found

Have exits that are accessible at all times.

Corrected 2025-09-16

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-16

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-09-16

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-09-16

2024-06-20Fire-safety inspection7 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-07-11

K-0281

F · No harm found

Install proper backup exit lighting.

Corrected 2024-07-10

K-0345

C · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-07-03

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-12

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-07-02

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-07-12

K-0522

E · No harm found

Have an externally vented heating system.

Corrected 2024-07-19

2023-04-12Fire-safety inspection5 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-05-10

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-05-10

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-05-10

K-0781

D · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2023-05-10

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-05-10

Federal penalties

2025-03-12Fine$16,985

2024-11-04Fine$103,883

2024-11-04Medicare payment denial — 8 days

Total fines$120,868

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525702.

Visitor reviews

What people say on Google.

3.174 ratings on Google

★★★★★Ryan Traynor · 2026-03-18 · via Google
“The team at Lake Country Health Services was outstanding with the care they provided my family member. The Executive Director, Holly, was an incredible resource and always took time out of her day to visit with my family member. The rest of the team went above and beyond to make sure my family member felt like they were part of their own family. Very gracious for the care that was received.”

★★★★★Judith Puschnig · 2026-01-10 · via Google
“I had a nice group of people who helped me during my stay. The activities were enjoyable by Kelly, Terra, and Tracy. They really showed how much they cared for the clients. Love my bingo. Enjoyed Christmas party. The aides were good too. Want to give a big shout out to Kevin, Julie, Jenny and the other aides. Sometimes it took awhile but for the most part they were a big help. I think they need mo…”

★★★★★Walter Powell · 2026-02-02 · via Google
“My sister, Gerry, was a patient for a little over a year. The care and attention she received was wonderful, She and I were thankful everyday that we were able to move her to this facility. Josh and Jo were always ready to answer my questions and follow up on her care. The art projects and her time playing bingo made her so happy. They amount of caring shown on the day of her passing was amaz…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 58 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered