Nursing homeFAID #12427
Lakeside Health & Rehabilitation
★★★★★2/5CMS Five-Star overall1/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare
Photo via Google · Gruen Agency HCR - ManorCare
Public record summary
What we can show you for free.
Bed capacity
194
CMS facility ID
495045
Care type
Nursing home
County
Henrico
Facility name
Lakeside Health & Rehabilitation
Street address
2125 HILLIARD ROAD
City / state / ZIP
Richmond, VA 23228
Phone
(804) 266-9666
Website
About this facility — Lakeside Health & Rehabilitation
Lakeside Health & Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Richmond, Virginia. It is licensed for 194 beds — well above the median for skilled nursing facilities in Virginia (117 beds).
It is one of 103 senior care facilities in Richmond and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Lakeside Health & Rehabilitation 105 times across 8 inspections in the last three years, including 8 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Hill Valley Healthcare
Ownership type
For profit - Limited Liability company
Registered owners & officers
Va Pro 7 Snf Operations Holdings Llc
Direct owner — 100% stake — since 2023
Hvh Va Pro 7 Snf Operations Holdings Llc
Indirect owner — 53% stake — since 2023
Crg Va Pro 7 Snf Holdings Llc
Indirect owner — 13% stake — since 2023
Ph Va Llc
Indirect owner — 11% stake — since 2023
Catrambone, Joseph
Managing employee — since 2023
Idels, Shimon
Officer — since 2023
Regulatory standing
Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1967-05-15
CMS overall rating
2 of 5 stars
Health deficiencies
15 at the last standard inspection
Federal fines
None on record
Last standard inspection
2024-02-28
Nurse staffing
3.0 hours per resident per day
Cost & payer profile (FY2024 cost report)
Average billed charges
$349 per day (≈ $10,610/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
85% Medicaid · 3% Medicare · 13% private/other
Occupancy
87% (fiscal year 2024)
Vs. state median
13% below the VA median of $401/day — full state cost breakdown
Services & coverage
Licensed beds
194
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 8 food-safety citations on its three-year record — flagged below among the inspections.
2024-08-01Health inspectionComplaint-triggered6 citations
F-0552
D · No harm foundFrom a complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-08-27
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-08-27
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-08-27
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-08-27
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-08-27
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-08-27
2024-02-28Health inspectionComplaint-triggered15 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-04-01
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-04-01
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2024-04-01
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-04-01
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-04-01
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-04-01
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-04-01
F-0688
D · No harm foundFrom a complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-04-01
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-04-01
F-0697
E · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-04-01
F-0699
D · No harm foundFrom a complaint
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2024-04-01
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2024-04-01
F-0758
D · No harm foundFrom a complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-04-01
F-0790
D · No harm foundFrom a complaint
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2024-04-01
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-01
5 earlier / fire-safety inspections (84 citations)
2022-05-23Health inspection27 citations
F-0540
F · No harm found
Meet the legal definition of a skilled nursing facility or nursing facility.
Corrected 2022-08-10
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-08-10
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2022-06-30
F-0561
E · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2022-08-10
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-06-30
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2022-06-30
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-06-30
F-0622
E · No harm found
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2022-06-30
F-0623
E · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-06-30
F-0625
E · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2022-06-30
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-08-10
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-06-30
F-0675
E · No harm found
Honor each resident's preferences, choices, values and beliefs.
Corrected 2022-08-10
F-0687
D · No harm found
Provide appropriate foot care.
Corrected 2022-06-30
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-08-10
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2022-06-30
F-0730
D · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2022-06-30
F-0760
E · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2022-08-10
F-0802
E · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2022-08-10
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2022-08-10
F-0804
F · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2022-08-10
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2022-08-10
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-08-10
F-0868
F · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2022-06-30
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2022-06-30
F-0888
G · Actual harm
Ensure staff are vaccinated for COVID-19
Corrected 2022-06-30
F-0947
E · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2022-06-30
2019-05-02Health inspection24 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2019-06-11
F-0580
E · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2019-06-11
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2019-06-11
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2019-06-11
F-0622
D · No harm found
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2019-06-11
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2019-06-11
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2019-06-11
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2019-06-11
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-06-11
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2019-06-11
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2019-06-11
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2019-06-11
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2019-06-11
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2019-06-11
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2019-06-11
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2019-06-11
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2019-06-11
F-0760
E · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2019-06-11
F-0772
D · No harm found
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Corrected 2019-06-11
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-06-11
F-0814
C · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2019-06-11
F-0849
E · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2019-06-11
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2019-06-11
F-0917
D · No harm found
Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
Corrected 2019-06-11
2024-02-28Fire-safety inspection3 citations
K-0100
D · No harm found
Meet other general requirements.
Corrected 2024-03-15
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-03-15
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-03-15
2022-05-23Fire-safety inspection12 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2022-07-19
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-07-19
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2022-07-19
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2022-07-19
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-09-05
K-0352
E · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2023-10-30
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-10-30
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-07-19
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2022-07-19
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2022-07-19
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2022-07-19
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2022-07-19
2019-05-02Fire-safety inspection18 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2019-07-18
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2019-07-18
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2019-07-31
K-0293
D · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2019-07-18
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2019-07-18
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2019-07-18
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2019-07-18
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-07-18
K-0361
D · No harm found
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Corrected 2019-07-18
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2019-07-18
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2019-07-18
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2019-07-18
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2019-07-18
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2019-07-18
K-0914
C · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2019-07-18
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2019-07-18
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2019-07-18
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2019-07-18
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495045.
Visitor reviews
What people say on Google.
3.2★★★★★124 ratings on Google
★★★★★Roger Bergman · 2026-07-22 · via Google“My mother was only there a short time, but her care was excellent. Much better than the hospital she arrived from. The staff was caring, keeping us informed, and calling whenever there was a concern. They talked to the insurance and got her covered.”
★★★★★Marty Mitche · 2026-04-15 · via Google“Your staff was very helpful and kind to me. I especially learned a lot from the PT staff. Felt much better, especially in my shoulders. My strength and coordination improved and I also learned what PT I will need going forward. Ed in OT and Carol in PT were very observant. They helped me defined what my strengths and weaknesses are. I found the staff to be helpful and Positive! I found the food wa…”
★★★★★Derryck Andrews · 2026-04-01 · via Google“I was going through some challenging times medically and leaving a recent hospital stay I joined the Lakeside Health & Rehabilitation family in December. I’ve visited and stayed at other rehab facilities but the Lakeside family had an immediate hands down life saving impact. Having a dedicated administration staff that upon arrival jumped right in, putting me in the best position to make me most c…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 105 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered