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Nursing homeFAID #14816

Le Reve Rehabilitation & Memory Care

3309 DILIDO ROAD, DALLAS, TX, 75228
(469) 501-5051
www.lerevedallas.com
108 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of LE REVE REHABILITATION & MEMORY CARE
Photo via Google · Le Rêve Rehabilitation and Memory Center

Public record summary

What we can show you for free.
Bed capacity
108
CMS facility ID
676474
Care type
Nursing home
County
Dallas
Facility name
Le Reve Rehabilitation & Memory Care
Street address
3309 DILIDO ROAD
City / state / ZIP
Dallas, TX 75228
Phone
(469) 501-5051
Website
www.lerevedallas.com

About this facility — Le Reve Rehabilitation & Memory Care

Le Reve Rehabilitation & Memory Care is a Medicare/Medicaid-certified skilled nursing facility in Dallas, Texas. It is licensed for 108 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 247 senior care facilities in Dallas and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Le Reve Rehabilitation & Memory Care 34 times across 15 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $120,553 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Troy Issac
Ownership type
For profit - Corporation

Registered owners & officers

Issac, Troy
Officer — since 2019
Noel, Mark
Operational control — since 2019

Regulatory standing

Licensed / certified since
2019-10-09
CMS overall rating
1 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
$120,553 total
Last standard inspection
2025-09-22
Nurse staffing
3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$290 per day (≈ $8,820/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
61% Medicaid · 15% Medicare · 25% private/other
Occupancy
43% (fiscal year 2023)
Vs. state median
5% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
108
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-05-13Health inspectionComplaint-triggered3 citations
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-05-14
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-05-14
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-05-14
2026-04-22Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-04-23
11 earlier / fire-safety inspections (30 citations)
2026-04-02Health inspectionComplaint-triggered1 citation
F-0727
F · No harm foundFrom a complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2026-04-03
2025-09-22Health inspection5 citations
F-0600
J · Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-09-23
F-0610
J · Immediate jeopardy
Respond appropriately to all alleged violations.
Corrected 2025-09-23
F-0684
J · Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-09-23
F-0727
F · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2025-09-23
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-09-23
2025-03-21Health inspectionComplaint-triggered1 citation
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-22
2024-12-09Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-12-10
2024-10-18Health inspectionComplaint-triggered3 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-10-21
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-10-21
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-21
2024-08-16Health inspectionComplaint-triggered7 citations
F-0580
J · Immediate jeopardyFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-08-17
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-17
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-17
F-0727
E · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2024-08-17
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-08-17
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-08-17
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-08-17
2024-07-01Health inspectionComplaint-triggered2 citations
F-0690
J · Immediate jeopardyFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-07-02
F-0773
D · No harm foundFrom a complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected 2024-07-02
2023-06-15Health inspection2 citations
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-07-11
F-0727
E · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2023-06-20
2025-09-22Fire-safety inspection5 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2025-10-16
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-10-16
K-0353
C · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-10-16
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-10-16
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-10-16
2024-08-16Fire-safety inspection1 citation
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-08-15
2023-06-15Fire-safety inspection2 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-06-15
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-06-30

Federal penalties

2025-09-22Fine$97,391
2024-08-16Fine$15,141
2024-07-01Fine$8,021
Total fines$120,553
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676474.

Visitor reviews

What people say on Google.
3.534 ratings on Google
★Valerie Hudson · 2025-11-17 · via Google

“Do not take your loved ones here. When I arrived, I found my mother sitting in her own feces. She is bed-bound and unable to get up on her own. I notified the staff, and the CNAs on duty were extremely rude and unprofessional. What’s even worse is that the DON clearly does not care. Families are paying for proper care, and there is absolutely no excuse for residents to be left in this condition. T…”

★Kelle · 2025-11-17 · via Google

“Worse place. Do not send your parents here. They first never answer the phones ever. They will say to call but nobody answers. They like to hold your parents here to gain funds through Medicare but have no clue to update families. When instructed to do something they dump your parent off and the nearest hospital without instructions like Tuesdays Trash. I would never ever send my parent here. One …”

★★★★★Mary Papion · 2025-07-23 · via Google

“First off, the building is beautiful. Modern and very clean. Stephanie Martinez is great to work with to address all needs. Staff work hard to make your stay feel like home away from home. Plenty of parking. I would highly recommend Le Reve to anyone looking for skilled nursing or long term care.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1740747815
Monthly federal file
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered