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Assisted livingFAID #757912

Legacy Heights

11230 BALLANTYNE TRACE CT, CHARLOTTE, NC, 28277
(704) 544-7220
122 licensed beds

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Photo of Legacy Heights
Photo via Google · Marilee Harton

Address

11230 Ballantyne Trace Ct
Charlotte, NC 28277
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What we can show you for free.
Bed capacity
122
State license
HAL-060-152
Care type
Assisted living
State
NC
Facility name
Legacy Heights
Legal entity
Five Star Quality Care
Street address
11230 BALLANTYNE TRACE CT
City / state / ZIP
Charlotte, NC 28277
Phone
(704) 544-7220
State license #
HAL-060-152

Legacy Heights is a licensed assisted living community in Charlotte, North Carolina. It is licensed for 122 beds — well above the median for assisted living communities in North Carolina (48 beds).

It is one of 204 senior care facilities in Charlotte and 1,994 assisted living communities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

This listing draws on the federal NPI registry (NPPES), and was last updated on August 30, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Marge Picarsic

Services & coverage

Licensed beds
122
Wheelchair accessible
entrance and parking
Visiting hours
Daily 9:00 AM – 5:00 PM
Compiled from Federal NPI Registry (NPPES); hours/accessibility via Google · last verified 2026-08-30. Facilities can submit a correction.
What people say on Google.
4.240 ratings on Google
★★★★★Simply D · 2026-07-13 · via Google

“My loved one has been living at Legacy Heights Senior Living Community, and I just want to say how grateful I am for the people there. The staff treats them with real kindness — not the “forced smile” kind, but the genuine, patient, everyday care that makes a huge difference. The building is clean, comfortable, and feels calm. My loved one has settled in better than I expected, and I can tell the…”

★★★★★Gail Jarrett · 2026-06-17 · via Google

“My aunt was recently a resident at Legacy Heights Assisted Living /Memory Care facility. This facility provided compassionate care, love and support to her during the time she was there. Thank you to the Directors Chris and Alonda for their leadership and dedication to meeting all the needs of my Aunt. The receptionists Myrtle and Mary were welcoming and kind to visitors and residents. We apprecia…”

★Melanie Harris Turner · 2026-06-30 · via Google

“My family had a very disappointing experience with Legacy Heights while my grandmother was a resident. From the beginning, many staff members made even the simplest requests feel like an inconvenience. It often seemed as though providing basic care was treated as a burden rather than part of their responsibility. Communication was consistently poor, and we always had to follow up multiple times t…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

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+ additional citations decoded in your full report.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
Federal NPI Registry (NPPES)
npiregistry.cms.hhs.gov
Last verified 2026-08-30
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered