Senior Home Review
Home›Browse›Arizona›Phoenix›Life Care Center of Paradise Valley
Nursing homeFAID #305

Life Care Center of Paradise Valley

4065 EAST BELL ROAD, PHOENIX, AZ, 85032
(602) 867-0212
lcca.com
210 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79Advanced Report$99
Delivered within 24–48 hours
Photo of LIFE CARE CENTER OF PARADISE VALLEY
Photo via Google · Life Care Center of Paradise Valley, Arizona

Public record summary

What we can show you for free.
Bed capacity
210
CMS facility ID
035146
Care type
Nursing home
County
Maricopa
Facility name
Life Care Center of Paradise Valley
Street address
4065 EAST BELL ROAD
City / state / ZIP
Phoenix, AZ 85032
Phone
(602) 867-0212
Website
lcca.com

About this facility — Life Care Center of Paradise Valley

Life Care Center of Paradise Valley is a Medicare/Medicaid-certified skilled nursing facility in Phoenix, Arizona. It is licensed for 210 beds — well above the median for skilled nursing facilities in Arizona (112 beds).

It is one of 749 senior care facilities in Phoenix and 140 skilled nursing facilities across Arizona. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Life Care Center of Paradise Valley 41 times across 16 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Life Care Centers of America
Ownership type
For profit - Corporation

Registered owners & officers

Cross, Cindy
Officer — since 1994
Fletcher, Todd
Director · Officer — since 2020
Henry, Terry
Officer — since 1999
Lay, Lisa
Director · Officer — since 2017
Life Care Centers of America, Inc.
Operational control — since 1994
Preston, Forrest
Director · Officer — since 1976
Swanker, Richard
Director · Officer — since 2011
Thurmond, Joan
Officer — since 2000
Wilkoff, Ross
Managing employee — since 2021
Ziegler, James
Director · Officer — since 1999

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1987-11-02
CMS overall rating
3 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-02-20
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$380 per day (≈ $11,550/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
64% Medicaid · 5% Medicare · 31% private/other
Occupancy
36% (fiscal year 2023)
Vs. state median
9% below the AZ median of $416/day — full state cost breakdown

Services & coverage

Licensed beds
210
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-06-24Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-07-27
2026-06-05Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
12 earlier / fire-safety inspections (39 citations)
2026-02-20Health inspection2 citations
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-04-20
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-20
2025-06-19Health inspectionComplaint-triggered1 citation
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-07-18
2024-08-26Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-09-26
2024-07-18Health inspectionComplaint-triggered8 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-08-23
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-08-23
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-08-23
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-08-23
F-0660
E · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2024-08-23
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-08-23
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-08-23
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-08-23
2024-06-14Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-07-12
2024-05-16Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-07-05
2024-02-14Health inspectionComplaint-triggered5 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-04-06
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-04-06
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-04-06
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-04-06
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-04-06
2024-01-18Health inspectionComplaint-triggered1 citation
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-01-22
2023-11-08Health inspectionComplaint-triggered3 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-12-22
F-0602
E · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2023-12-22
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-12-22
2026-02-20Fire-safety inspection7 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2026-03-25
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2026-03-25
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-03-16
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2026-03-16
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-04-12
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-04-12
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-04-12
2024-07-18Fire-safety inspection3 citations
E-0039
D · No harm found
Conduct testing and exercise requirements.
Corrected 2024-08-23
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-08-23
K-0914
D · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-08-23
2024-01-18Fire-safety inspection6 citations
E-0030
E · No harm found
List the names and contact information of those in the facility.
Corrected 2024-01-24
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-02-23
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-01-24
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-01-24
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-02-23
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-02-23
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 035146.

Visitor reviews

What people say on Google.
3.9297 ratings on Google
★★★★★Elaine Timmins · 2026-04-15 · via Google

“My husband spent a month at Life Care Center of Paradise Valley after suffering a seizure. Visiting him every day, I got the opportunity to become acquainted with the staff from the nurses, to the therapists, to assistants, and the receptionist. They were all great and attentive to my husband's needs. I would like to give a special thank you to Maria in reception. She was so friendly and a good re…”

★★★★★Tonia Winchester · 2026-04-28 · via Google

“Our family had a very positive experience with Lifecare Center during my dad’s recent stay. What stood out most was the continuity of care coming out of St. Joseph’s Hospital—there was a clear throughline in his treatment plan, and it felt like nothing fell through the cracks during that transition. That gave us a lot of confidence during a stressful time. Dr. Alrabadi’s involvement was consisten…”

★★★★★Jenn Newland · 2026-08-08 · via Google

“We had a short stay at Life Care Center of Paradise Valley and were treated very well. Nurses and other employees were kind. The grounds were well kept and the inside was very clean. I’d recommend it!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 41 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered