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Nursing homeFAID #289

Ridgecrest Post Acute

16640 NORTH 38TH STREET, PHOENIX, AZ, 85032
(602) 482-6671
200 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Ridgecrest Post Acute

Address

16640 North 38th Street
Phoenix, AZ 85032
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What we can show you for free.
Bed capacity
200
CMS facility ID
035125
Care type
Nursing home
County
Maricopa
Facility name
Ridgecrest Post Acute
Street address
16640 NORTH 38TH STREET
City / state / ZIP
Phoenix, AZ 85032
Phone
(602) 482-6671

Ridgecrest Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Phoenix, Arizona. It is licensed for 200 beds — well above the median for skilled nursing facilities in Arizona (112 beds).

It is one of 749 senior care facilities in Phoenix and 140 skilled nursing facilities across Arizona. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Ridgecrest Post Acute 23 times across 10 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Pacs Group
Ownership type
For profit - Limited Liability company

Registered owners & officers

Providence Group Inc
Direct owner — 100% stake — since 2023
Apt, Frederick
Officer — since 2024
Brenay, Scott
Managing employee — since 2023
Hancock, Mark
Officer — since 2024
Jergensen, Joshua
Officer — since 2024
Mitchell, John
Officer — since 2024
Nassour, William
Managing employee — since 2023

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1986-02-28
CMS overall rating
5 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-02-27
Nurse staffing
4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$423 per day (≈ $12,860/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 8% Medicare · 92% private/other
Occupancy
93% (fiscal year 2023)
Vs. state median
2% above the AZ median of $416/day — full state cost breakdown

Services & coverage

Licensed beds
200
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-02-27Health inspection2 citations
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-04-24
F-0926
D · No harm found
Have policies on smoking.
Corrected 2026-04-24
2024-12-05Health inspection4 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-01-08
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-08
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-01-08
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-01-08
8 earlier / fire-safety inspections (17 citations)
2024-08-26Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-10-06
2024-06-13Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-07-15
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-07-15
2024-04-05Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-31
2023-12-21Health inspectionComplaint-triggered1 citation
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-03-01
2023-03-16Health inspection4 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-05-26
F-0774
E · No harm found
Help the resident with transportation to and from laboratory services outside of the facility.
Corrected 2023-05-26
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-05-26
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-05-26
2024-12-05Fire-safety inspection3 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-12-28
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-12-28
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-12-28
2023-03-16Fire-safety inspection1 citation
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-05-26
2022-03-10Fire-safety inspection4 citations
E-0020
D · No harm found
Establish policies and procedures including evacuation.
Corrected 2022-04-14
K-0342
D · No harm found
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Corrected 2022-04-14
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-04-14
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2022-04-14
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 035125.
What people say on Google.
4.5276 ratings on Google
★★★★★Haylee Eckhardt · 2026-06-08 · via Google

“when our family was looking for a place for our loved one, we wanted somewhere that felt welcoming, clean, and caring. from the moment we walked in, we knew this was the right choice. the staff treated our family member with kindness and respect, and it gave us so much peace of mind knowing they were well cared for. the facility is always clean, beautiful, and well maintained, and the team truly g…”

★★★★★Todd · 2026-07-06 · via Google

“When I was looking for a place for my mother for to be rehabilitated, Ridgecrest was the best place. I had checked out other places, but Ridgecrest is the best. My mother has been in Ridgecrest for three days and I will tell you the nurses the technicians and the nurses aid they are all fantastic my mom commence them all the time in them always helping her. I wanted to spread the word because when…”

★★★★★ESH · 2026-08-06 · via Google

“I can’t say enough great things about this facility and Social Services team at this facility, who made a stressful process feel manageable from the very beginning. A huge thank you to Jenn, Brooke, and Emma for going above and beyond, clearly explaining insurance coverage and patiently guiding us through the ALTCS application while answering every question. Their knowledge and compassion gave our…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 23 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered