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Nursing homeFAID #12890

Life Care Center of South Hill

2508 7TH ST SOUTHEAST, PUYALLUP, WA, 98374
(253) 661-5948
100 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Life Care Center of South Hill
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Bed capacity
100
CMS facility ID
505526
Care type
Nursing home
County
Pierce
Facility name
Life Care Center of South Hill
Street address
2508 7TH ST SOUTHEAST
City / state / ZIP
Puyallup, WA 98374
Phone
(253) 661-5948
Website

Life Care Center of South Hill is a Medicare/Medicaid-certified skilled nursing facility in Puyallup, Washington. It is licensed for 100 beds — close to the median for skilled nursing facilities in Washington (97 beds).

It is one of 26 senior care facilities in Puyallup and 193 skilled nursing facilities across Washington. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Life Care Center of South Hill 48 times across 9 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $17,388 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Life Care Centers of America
Ownership type
For profit - Corporation

Registered owners & officers

Butner, Nancy
Governing body · Operational control — since 2018
Cross, Cindy
Officer — since 2014
Developers Investment Company Inc
Direct owner · Operational control — since 2014
Fletcher, Todd
Operational control — since 2024
Henry, Terry
Officer — since 1999
Lay, Lisa
Officer — since 2018
Life Care Centers of America, Inc.
Operational control · Additional disclosable party — since 2014
Medina, Alexander
Governing body · Operational control · Additional disclosable party — since 2022
Preston, Aubrey
Operational control — since 2024
Preston, Forrest
Indirect owner · Additional disclosable party — since 2011
Schmitz, Bradley
Operational control · Additional disclosable party — since 2021
Suwaneh, Alhaji
Governing body · Operational control — since 2023
Swanker, Richard
Officer — since 2011
Thurmond, Joan
Officer — since 2014
Ziegler, James
Operational control — since 2024

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2015-06-24
CMS overall rating
5 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
$17,388 total
Last standard inspection
2025-11-21
Nurse staffing
4.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$951 per day (≈ $28,910/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 74% Medicare · 26% private/other
Occupancy
82% (fiscal year 2023)
Vs. state median
98% above the WA median of $480/day — full state cost breakdown

Services & coverage

Licensed beds
100
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-11-21Health inspection7 citations
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-12-22
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-12-22
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-12-22
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-12-22
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-12-22
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-12-22
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-12-22
2025-11-13Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-12-08
6 earlier / fire-safety inspections (40 citations)
2024-10-31Health inspectionComplaint-triggered15 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-12-06
F-0623
B · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-12-06
F-0625
B · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-12-06
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-12-06
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-12-06
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-12-06
F-0692
E · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-12-06
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-12-06
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-12-06
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2024-12-06
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-12-06
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-12-06
F-0760
G · Actual harmFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-10-25
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-12-06
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2024-12-06
2024-09-16Health inspectionComplaint-triggered4 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-10-15
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-10-15
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-10-15
F-0660
D · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2024-10-15
2023-10-12Health inspection2 citations
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-10-27
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-27
2025-11-21Fire-safety inspection10 citations
E-0009
F · No harm found
Include a process for Emergency Preparedness collaboration.
Corrected 2025-12-15
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-12-15
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-12-13
K-0324
J · Immediate jeopardy
Provide properly protected cooking facilities.
Corrected 2025-12-24
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-12-15
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-12-15
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-12-15
K-0531
F · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2025-12-15
K-0915
F · No harm found
Have proper power supply for life support equipment.
Corrected 2025-12-13
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-12-15
2024-10-31Fire-safety inspection6 citations
K-0100
D · No harm found
Meet other general requirements.
Corrected 2024-11-22
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2024-11-22
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-11-22
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-11-22
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-11-22
K-0753
D · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2024-11-22
2023-10-12Fire-safety inspection3 citations
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-10-24
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-10-24
K-0923
F · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-10-24

Federal penalties

2025-11-13Fine$17,388
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 505526.
What people say on Google.
4.81,030 ratings on Google
★★★★★Joey Long · 2026-07-28 · via Google

“We are very impressed with Life Care Center of South Hill, this facility is so well staffed. The rooms are top notch and we are honestly blown away by the care and professionalism of everyone we have had the chance to come in contact with. The meals look very yummy and are delivered to our Mom hot. The grounds are beautiful. I would recommend a white board in the rooms with the current day/date an…”

★★★★★Jolie Dominique · 2026-03-02 · via Google

“A very clean nice place. I got to see my great uncle recovering from a stroke and bit of back story, ive been to multiple different stroke rehabilitation centers and houses for past family member’s strokes, and safe to say this place seems so nice and clean and from what i could tell they have amazing physical therapy devices and very kind staff members. Overall very pleased with the place looking…”

★★★★★Cheri · 2026-08-07 · via Google

“My elderly father in law went to life care center after a hospital stay for physical, speech, and occupational therapy and the team there has done a great job helping him recover his strength and confidence. The staff is patient, encouraging, and highly skilled, and the facilities are quite nice. It's been such a pleasure to see dad improve, and to see how focused and positive everyone is when wor…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 48 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered