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Nursing homeFAID #13227

Lutheran Home

7500 W NORTH AVE, WAUWATOSA, WI, 53213
(414) 258-6170
www.thelutheranhome.org
160 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of LUTHERAN HOME
Photo via Google · Lutheran Home

Public record summary

What we can show you for free.
Bed capacity
160
State license
0017594
CMS facility ID
525545
Care type
Nursing home
Facility name
Lutheran Home
Street address
7500 W NORTH AVE
City / state / ZIP
Wauwatosa, WI 53213
Phone
(414) 258-6170
Website
www.thelutheranhome.org
State license #
0017594

About this facility — Lutheran Home

Lutheran Home is a Medicare/Medicaid-certified skilled nursing facility in Wauwatosa, Wisconsin. It is licensed for 160 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 18 senior care facilities in Wauwatosa and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Lutheran Home 31 times across 9 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
The Lutheran Home Inc
Ownership type
Non profit - Corporation
Administrator
Dyonne Wilhelm

Registered owners & officers

Bukowy, Elizabeth
Operational control · Additional disclosable party — since 2014
Cavers, Kathryn
Officer · Operational control · Additional disclosable party — since 2012
Clausen, Henrik
Officer · Operational control · Additional disclosable party — since 2021
Denor, Jim
Governing body · Director — since 2021
Ehn, Diane
Governing body · Director · Officer — since 2021
Hodan, Mike
Governing body · Director — since 2023
Kebbekus, Ben
Governing body · Director — since 2021
Kriete, Lindsey
Governing body · Director — since 2023
Mueller, Gary
Governing body · Director — since 2021
Pedersen, Harriet
Governing body · Director — since 2018
Pingel, Lindsay
Director · Operational control · Additional disclosable party — since 2025
Raasch, Randy
Governing body · Director — since 2023
Reardon, Tim
Governing body · Director — since 2019
Rosenberg, Paul
Governing body · Director — since 2021
Sandstrom, David
Governing body · Director · Officer — since 2021
Seasons Hospice & Palliative Care of Wisconsin, Llc
Additional disclosable party — since 2025
Surma, Kristina
Governing body · Director · Officer — since 2021
Swartz Bartlett, Carey
Operational control · Additional disclosable party — since 2014
Tettenborn, Jayne
Operational control · Additional disclosable party — since 2021
Triska Wiemer, Katie
Governing body · Director — since 2023
Wipfli Llp
Additional disclosable party — since 2014

Regulatory standing

Licensed / certified since
1994-09-01
CMS overall rating
4 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-06-10
Nurse staffing
4.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$407 per day (≈ $12,370/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
39% Medicaid · 5% Medicare · 56% private/other
Occupancy
82% (fiscal year 2023)
Vs. state median
right at the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
160
Licensed as
CBRF
Memory care
Yes — dedicated memory care
Medicare
Accepted
Medicaid
Accepted
Reported monthly rate range
$8,550 – $11,250
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:00 AM – 8:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2025-06-10Health inspectionComplaint-triggered10 citations
F-0628
E · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-07-10
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-07-10
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-07-10
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-07-10
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-07-10
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-07-10
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-07-10
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-07-10
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-07-10
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-07-10
2025-02-04Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-03-04
5 earlier / fire-safety inspections (20 citations)
2024-03-14Health inspection7 citations
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-04-14
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-04-14
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-04-14
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-04-14
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-04-14
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-04-14
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-14
2023-10-19Health inspectionComplaint-triggered2 citations
F-0655
D · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-11-17
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-17
2025-06-10Fire-safety inspection4 citations
K-0233
D · No harm found
Install resident room doors of proper design and width.
Corrected 2025-07-10
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-07-10
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-07-10
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-07-10
2024-03-14Fire-safety inspection5 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-03-27
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-03-27
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-03-27
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2024-03-27
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-03-27
2022-12-13Fire-safety inspection2 citations
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2023-01-06
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2023-01-06
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525545.

Visitor reviews

What people say on Google.
3.560 ratings on Google
★★★★★Christine Paynter · 2026-06-10 · via Google

“The Lutheran Home and Elaine's Hope in Wauwatosa WI fortunately have been our parents home away from home! Our dad, Roman, lived in Skilled Nursing 3N for 2 years and peacefully passed away March 3, 2024. Our mother, Ruth, lived in Elaine's Hope Memory Care, Ravenswood, for 4 years and peacefully passed away June 4, 2026. As a family, we can honestly say that both our parents were treated with top…”

★Jeff Kissling · 2026-03-03 · via Google

“Very frustrated with how this facility is handling my father’s discharge. He has been medically cleared and is ready to leave, yet the facility has been unresponsive and difficult to communicate with regarding next steps. As his activated POA, I have repeatedly called and requested clear discharge planning information and timelines. Calls have not been returned, and communication has been extreme…”

★★★Deborah Ferber · 2026-04-12 · via Google

“While the Luthren home is exceptional we were there for ACCESScare hospice. I will only say don't believe everything you're told and please find another hospice facility. Or at least get a tour of the hospice part of the facility. You owe your loved one that much.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 31 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered