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Nursing homeFAID #5424

Maine Veterans Home - Bangor

44 HOGAN RD, BANGOR, ME, 04401
(207) 942-2333
mainevets.org
120 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections5/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of MAINE VETERANS HOME - BANGOR
Photo via Google · Maine Veterans' Homes

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
205185
Care type
Nursing home
County
Penobscot
Facility name
Maine Veterans Home - Bangor
Street address
44 HOGAN RD
City / state / ZIP
Bangor, ME 04401
Phone
(207) 942-2333
Website
mainevets.org

About this facility — Maine Veterans Home - Bangor

Maine Veterans Home - Bangor is a Medicare/Medicaid-certified skilled nursing facility in Bangor, Maine. It is licensed for 120 beds — well above the median for skilled nursing facilities in Maine (72 beds).

It is one of 29 senior care facilities in Bangor and 78 skilled nursing facilities across Maine. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Maine Veterans Home - Bangor 43 times across 11 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $74,698 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Robert St. Pierre
Parent company
Maine Veterans' Home
Ownership type
Non profit - Other

Registered owners & officers

Armstrong, Angela
Director · Trustee — since 2024
Brawn, Christine
Director · Trustee — since 2024
Brooks, Kevin
Officer — since 2015
Burr, Heather
Director · Trustee — since 2021
Collins, Samuel
Director · Trustee — since 2022
Derosier, Meghann
Operational control · Additional disclosable party — since 2021
Gagnon, Rebecca
Officer — since 2022
Gardner, Christopher
Director · Trustee — since 2022
Genest, Emil
Director · Trustee — since 2020
Jackson, Diane
Director · Trustee — since 2022
Klawitter, Brad
Officer — since 2024
Lagace, Donald
Director · Trustee — since 2020
Maine Veterans' Home
Operational control — since 2009
Meader, Melanie
Operational control — since 2023
Miller, Bridget
Director · Trustee — since 2024
Pooler, Michael
Director · Trustee — since 2024
Richmond, David
Director · Trustee — since 2018
Sanpedro, Steven
Director · Trustee — since 2015
Schwetz, Julie
Director · Trustee — since 2020
Urbain, Greg
Operational control · Additional disclosable party — since 2015
Welch, Katherine
Operational control — since 2014

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1995-10-02
CMS overall rating
3 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
$74,698 total
Last standard inspection
2025-08-14
Nurse staffing
5.1 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$1,917 per day (≈ $58,280/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
32% Medicaid · 4% Medicare · 64% private/other
Occupancy
92% (fiscal year 2024)
Vs. state median
334% above the ME median of $442/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-12-16Health inspectionComplaint-triggered2 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-01-30
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-01-30
2025-08-14Health inspection7 citations
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-09-08
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-09-08
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-09-08
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-09-08
F-0842
B · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-09-08
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-09-08
F-0908
E · No harm found
Keep all essential equipment working safely.
Corrected 2025-09-08
8 earlier / fire-safety inspections (34 citations)
2025-03-17Health inspectionComplaint-triggered5 citations
F-0600
K · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-04-17
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-04-17
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-04-17
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-04-17
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-17
2024-08-22Health inspectionComplaint-triggered13 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-09-29
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-09-30
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-09-29
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-29
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-09-29
F-0710
D · No harm found
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected 2024-09-29
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-09-29
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-09-29
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-29
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-09-30
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-09-30
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2024-09-30
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-09-30
2024-07-08Health inspectionComplaint-triggered3 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-08-02
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-08-02
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-02
2024-05-06Health inspectionComplaint-triggered1 citation
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-04-03
2023-09-28Health inspection7 citations
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-27
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-10-27
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-10-27
F-0699
E · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2023-10-27
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-10-27
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-10-27
F-0947
D · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2023-10-27
2025-08-14Fire-safety inspection1 citation
K-0908
D · No harm found
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Corrected 2025-09-15
2024-08-22Fire-safety inspection1 citation
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-08-30
2023-09-28Fire-safety inspection3 citations
K-0133
B · No harm found
Install a two-hour-resistant firewall separation.
Corrected 2023-10-05
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-10-05
K-0321
B · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-10-05

Federal penalties

2025-03-17Fine$68,530
2024-05-06Fine$6,168
2025-03-17Medicare payment denial — 8 days
Total fines$74,698
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 205185.

Visitor reviews

What people say on Google.
4.419 ratings on Google
★★★★★Venise Plourde · 2025-10-27 · via Google

“Of all my nursing jobs, maine veterans home has been my favorite. I have experienced an immense amount of teamwork and compassion in my time on residential care. There is a bond between staff and supervisors where you are not scared to ask for clarification. Supervisors are always willing to jump in with a helping hand and use any moment possible as a teaching moment. I truly have enjoyed my emplo…”

★★★★★Colleen Rockwell · 2026-02-06 · via Google

“5 stars PLUS for this godsend of a caring place for loved ones, and their families! Our 97.5 year old father was there for only five days before he passed, but in his few last days he/we received care that exceeded our expectations. Every department, every shift was not only there immediately to address our concerns, but always asked what MORE they could do to answer questions and make us comforta…”

★★★★★C Leighton · 2025-12-21 · via Google

“Both of my parents received the very best of care at the Bangor VA. My experience with the staff, the facility and administration was wonderful. Having just lost my mom I want to say a huge thank you to those who were there with me and my mom those last few days. Your kindness and compassion was truly appreciated. ❤️”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 43 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1861466690
Monthly federal file
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered