Nursing homeFAID #3676
Majestic Care of South Bend
52654 N IRONWOOD RD, SOUTH BEND, IN, 46635
(574) 277-8710
103 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare
Public record summary
What we can show you for free.
Bed capacity
103
CMS facility ID
155219
Care type
Nursing home
County
St. Joseph
Facility name
Majestic Care of South Bend
Street address
52654 N IRONWOOD RD
City / state / ZIP
South Bend, IN 46635
Phone
(574) 277-8710
About this facility — Majestic Care of South Bend
Majestic Care of South Bend is a Medicare/Medicaid-certified skilled nursing facility in South Bend, Indiana. It is licensed for 103 beds — close to the median for skilled nursing facilities in Indiana (92 beds).
It is one of 29 senior care facilities in South Bend and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Majestic Care of South Bend 99 times across 15 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $116,322 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Ownership type
For profit - Individual
Regulatory standing
Licensed / certified since
1983-08-04
CMS overall rating
1 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
$116,322 total
Last standard inspection
2025-08-19
Nurse staffing
3.3 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$410 per day (≈ $12,460/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
75% Medicaid · 5% Medicare · 20% private/other
Occupancy
79% (fiscal year 2023)
Vs. state median
10% above the IN median of $373/day — full state cost breakdown
Services & coverage
Licensed beds
103
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-07-01Health inspectionComplaint-triggered1 citation
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-07-15
2026-01-16Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-01-30
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-01-30
11 earlier / fire-safety inspections (96 citations)
2025-08-19Health inspection6 citations
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-09-29
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2025-09-29
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-09-29
F-0726
E · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-09-29
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-09-29
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-09-29
2024-10-04Health inspection12 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-11-07
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-11-07
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-11-07
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-11-07
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-07
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-07
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-11-07
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-11-07
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-11-07
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-11-07
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-11-07
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-11-07
2024-08-23Health inspectionComplaint-triggered3 citations
F-0623
D · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-09-12
F-0698
K · Immediate jeopardyFrom a complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-09-12
F-0726
E · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-09-12
2024-07-15Health inspectionComplaint-triggered4 citations
F-0678
J · Immediate jeopardyFrom a complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2024-08-08
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-09-12
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-08-08
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-08-08
2024-02-20Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-03-07
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-03-07
2024-01-11Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-01-26
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-01-26
2023-10-12Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-04
2023-08-28Health inspectionComplaint-triggered20 citations
F-0567
D · No harm found
Honor the resident's right to manage his or her financial affairs.
Corrected 2023-09-30
F-0569
D · No harm found
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2023-09-30
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-09-30
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-09-30
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-09-30
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-09-30
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-09-30
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2023-09-30
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-09-30
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-09-30
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2023-09-30
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-09-30
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-09-30
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-09-30
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-09-30
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-09-30
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2023-09-30
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-09-30
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-09-30
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2023-09-30
2025-08-19Fire-safety inspection24 citations
E-0025
C · No harm found
Create arrangements with other facilities to receive patients.
Corrected 2025-10-03
E-0039
C · No harm found
Conduct testing and exercise requirements.
Corrected 2025-10-03
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2025-10-03
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2025-10-03
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-10-03
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-10-03
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-10-03
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2025-10-03
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-10-03
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-10-03
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-10-03
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-10-03
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-10-03
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-10-03
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-10-03
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-10-03
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-10-03
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-10-03
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-10-03
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2025-10-03
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-10-03
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-10-03
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-10-03
K-0927
F · No harm found
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Corrected 2025-10-03
2024-10-04Fire-safety inspection10 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2024-11-07
E-0032
F · No harm found
Provide primary/alternate means for communication.
Corrected 2024-11-07
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2024-11-07
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-11-11
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-11-07
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-11-07
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-11-07
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-11-07
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-11-07
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-11-07
2023-08-28Fire-safety inspection12 citations
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-10-26
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-10-26
K-0346
C · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2023-10-26
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
K-0354
C · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-10-26
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-10-26
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-10-26
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-11-10
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-11-10
K-0781
E · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2023-10-26
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-11-10
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-10-26
Federal penalties
2024-07-15Fine$16,801
2024-07-15Fine$84,256
2023-08-28Fine$15,265
2024-07-15Medicare payment denial — 34 days
Total fines$116,322
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155219.
Visitor reviews
What people say on Google.
3.9★★★★★50 ratings on Google
★Christina Roberts · 2025-01-25 · via Google“The place is so dirty and nasty. I wouldn't let my dog stay there. They didn't take care of my mother and she fell and it took two days to get her to the hospital and her knee was shattered. They lost all of my parents clothes and bedding. When I moved them out, I had to buy clothes and bedding. The place needs to be shut down. I've called state on them for neglect. The food I wouldn't feed to my …”
★Chris · 2024-10-02 · via Google“This is the worst facility I have ever seen in my lifetime. Patient care is at bare minimum. Reports of people falling and being neglected for hours and sometimes days. 5 different bosses in less than a year have quit. The staff routinely neglects Patients needs and families questions about it. They never answer the phone. Family members can be banned because they are a danger. But yet are able to…”
★★★★Renae · 2024-07-12 · via Google“👍👍I just wanted to take a moment and say thank you for all your hard work to the clinical staff . I stopped in during the 4th of July holiday just to make sure my dad was well, because I know that they have had some staffing issues. I was pleasantly surprised. There seemed to be plenty of staff on the shift moving about seeing after residents and helping assist one another 😊. My dad looked we…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 99 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered