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Nursing homeFAID #12914

Martinsburg Healthcare Center

★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of MARTINSBURG HEALTHCARE CENTER
Photo via Google · Gruen Agency HCR - ManorCare
What we can show you for free.
Bed capacity
120
CMS facility ID
515039
Care type
Nursing home
County
Berkeley
Facility name
Martinsburg Healthcare Center
Street address
209 CLOVER STREET
City / state / ZIP
Martinsburg, WV 25404
Phone
(304) 263-8921

Martinsburg Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Martinsburg, West Virginia. It is licensed for 120 beds — well above the median for skilled nursing facilities in West Virginia (80 beds).

It is one of 5 senior care facilities in Martinsburg and 123 skilled nursing facilities across West Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Martinsburg Healthcare Center 63 times across 8 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Communicare Health
Ownership type
For profit - Corporation

Registered owners & officers

Four Leaf Clover Mgt Co., Llc
Operational control · Additional disclosable party — since 2022
Groves, Donna
Operational control — since 2023
Mason, Nancy
Operational control · Additional disclosable party — since 2022
Morris, Samuel
Operational control · Additional disclosable party — since 2023
Odenthal, Richard
Owner of a disclosable party — since 2025
Romeo, Dominic
Officer · Operational control — since 2023
Stoltz, Charles
Officer — since 2022
Wilheim, Ronald
Officer — since 2022

Regulatory standing

Federal court records
17 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1971-10-22
CMS overall rating
4 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-06-25
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$600 per day (≈ $18,240/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
81% Medicaid · 9% Medicare · 10% private/other
Occupancy
95% (fiscal year 2023)
Vs. state median
10% above the WV median of $545/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2025-06-25Health inspectionComplaint-triggered9 citations
F-0552
D · No harm foundFrom a complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2025-08-06
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-08-06
F-0628
E · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-08-06
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-08-06
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-08-06
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-08-06
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-08-06
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-08-06
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-08-06
2023-09-19Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-10-20
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-10-20
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2023-10-20
5 earlier / fire-safety inspections (51 citations)
2023-05-24Health inspection24 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-07-11
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-07-11
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2023-07-11
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2023-07-11
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-07-11
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-07-11
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-07-11
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2023-07-11
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-07-11
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-07-11
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-07-11
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-07-11
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-07-11
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-07-11
F-0697
E · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2023-07-11
F-0730
D · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2023-07-11
F-0732
D · No harm found
Post nurse staffing information every day.
Corrected 2023-07-11
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-07-11
F-0809
E · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2023-07-11
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-07-11
F-0814
E · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-07-11
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-07-11
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-07-11
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-07-11
2022-06-14Health inspection12 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-07-21
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2022-07-21
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2022-07-21
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2022-07-21
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-07-21
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2022-07-21
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-07-21
F-0688
E · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2022-07-21
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-07-21
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2022-07-21
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2022-07-21
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2022-07-21
2025-06-25Fire-safety inspection2 citations
K-0511
C · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-07-17
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-07-17
2023-05-24Fire-safety inspection10 citations
E-0004
C · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2023-06-28
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-06-28
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-06-28
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-06-28
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-06-28
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-06-28
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-06-28
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-06-28
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2023-06-28
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-06-28
2022-06-14Fire-safety inspection3 citations
K-0353
C · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-06-21
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-06-21
K-0921
C · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2022-06-21
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 515039.
What people say on Google.
2.931 ratings on Google
★★★★Christine Pflieger · 2026-05-12 · via Google

“My grandmother has resided at this facility for 5 years. Despite complicated family dynamics the staff-maintains communication regarding my grandmother's condition. The aides and many nurses have come to treat my grandmother like family, and I'd like to recognize all they do for my grandmother to keep her safe and happy. The social worker Kristen has helped ensure all the proper steps were taken…”

★★★★★Amanda Hill · 2026-05-08 · via Google

“Kristen the discharge Social Worker is attentive, and truly dedicated to supporting both residents and families. She is organized, and a consistent collaborator when coordinating care. Communication is clear and timely. She is definitely great to work with.”

★★★★★Christina Stilwell · 2025-08-28 · via Google

“Kristen in SW is always wonderful to work with professionally. She does an excellent job of making sure her patients have what they need upon discharge. She is an asset to the healthcare community. The nice lady at the front desk (I apologize, I do not know her name) is always very kind and ready to assist. This is very much appreciated.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 63 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered