Nursing homeFAID #13001
Canterbury Center
80 MADDEX DRIVE, SHEPHERDSTOWN, WV, 25443
(304) 876-9422
62 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare
Public record summary
What we can show you for free.
Bed capacity
62
CMS facility ID
515179
Care type
Nursing home
County
Jefferson
Facility name
Canterbury Center
Street address
80 MADDEX DRIVE
City / state / ZIP
Shepherdstown, WV 25443
Phone
(304) 876-9422
About this facility — Canterbury Center
Canterbury Center is a Medicare/Medicaid-certified skilled nursing facility in Shepherdstown, West Virginia. It is licensed for 62 beds — below the median for skilled nursing facilities in West Virginia (80 beds).
It is one of 1 senior care facility in Shepherdstown and 123 skilled nursing facilities across West Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Canterbury Center 91 times across 9 inspections in the last three years, including 7 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Genesis Healthcare
Ownership type
For profit - Corporation
Registered owners & officers
Genesis Wv Holdings Llc
Direct owner — 100% stake — since 2011
Albaugh, Miranda
Additional disclosable party — since 2024
Berg, Michael
Officer — since 2015
Bridgeford, Laura
Officer — since 2024
Fc-gen Operations Investment Llc
Indirect owner — since 2015
Gen Operations I Llc
Indirect owner — since 2015
Gen Operations Ii Llc
Indirect owner — since 2015
Genesis Healthcare Inc
Indirect owner — since 2015
Genesis Healthcare Llc
Indirect owner — since 2015
Genesis Holdings Llc
Indirect owner — since 2015
Genesis Operations Llc
Indirect owner · Additional disclosable party — since 2015
Ghc Holdings Llc
Indirect owner — since 2015
Mendelson, Avi
Officer — since 2024
Morris, Diane
Owner of a disclosable party — since 2026
Sun Healthcare Group Inc
Indirect owner — since 2015
Sutton, Matthew
Operational control · Additional disclosable party — since 2024
Welltower Op, Llc
Additional disclosable party — since 2025
Whitman, Arnold
Indirect owner — since 2023
Regulatory standing
Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2002-07-01
CMS overall rating
2 of 5 stars
Health deficiencies
22 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-03-18
Nurse staffing
3.1 hours per resident per day
Cost & payer profile (FY2024 cost report)
Average billed charges
$554 per day (≈ $16,840/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
80% Medicaid · 8% Medicare · 12% private/other
Occupancy
95% (fiscal year 2024)
Vs. state median
2% above the WV median of $545/day — full state cost breakdown
Services & coverage
Licensed beds
62
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.
2025-03-18Health inspectionComplaint-triggered22 citations
F-0557
D · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2025-04-15
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2025-04-15
F-0577
D · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2025-04-15
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2025-04-15
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-04-15
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-04-15
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-04-15
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-04-15
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-04-15
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-04-15
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-04-15
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-15
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-04-15
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-04-15
F-0726
E · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-04-15
F-0732
D · No harm found
Post nurse staffing information every day.
Corrected 2025-04-15
F-0756
D · No harm foundFrom a complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-04-15
F-0806
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2025-04-15
F-0809
D · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2025-04-15
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-04-15
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2025-04-15
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-04-15
2024-04-03Health inspectionComplaint-triggered23 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-05-16
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-05-16
F-0561
E · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-05-16
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-05-16
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2024-05-16
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-05-16
F-0606
F · No harm found
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected 2024-05-16
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-05-16
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-05-16
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-05-16
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-05-16
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-16
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-05-16
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-16
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-05-16
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-05-16
F-0727
F · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2024-05-16
F-0732
F · No harm found
Post nurse staffing information every day.
Corrected 2024-05-16
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-05-16
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-05-16
F-0809
E · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2024-05-16
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2024-05-16
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-16
5 earlier / fire-safety inspections (46 citations)
2023-09-21Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-26
2022-07-14Health inspection25 citations
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2022-08-30
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2022-08-31
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-08-29
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-08-30
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-08-30
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-08-30
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-08-31
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-08-30
F-0688
E · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2022-08-31
F-0689
K · Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-08-30
F-0692
E · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-08-30
F-0698
E · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2022-08-29
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2022-08-31
F-0726
E · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2022-08-30
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2022-08-29
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2022-08-30
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-08-30
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-08-30
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2022-08-30
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-08-30
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2022-08-30
F-0867
E · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2022-08-30
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-08-30
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2022-08-31
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2022-08-30
2025-03-18Fire-safety inspection6 citations
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-05-05
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-05-05
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-05-05
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-05-05
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-05-05
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-05-05
2024-04-03Fire-safety inspection5 citations
E-0039
C · No harm found
Conduct testing and exercise requirements.
Corrected 2024-05-06
K-0351
C · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-05-06
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-05-06
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-05-06
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2024-05-06
2022-07-14Fire-safety inspection9 citations
K-0291
C · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2022-08-15
K-0324
C · No harm found
Provide properly protected cooking facilities.
Corrected 2022-08-15
K-0346
C · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2022-08-15
K-0354
C · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2022-08-15
K-0372
C · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2022-08-15
K-0511
C · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2022-08-15
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2022-08-15
K-0914
C · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2022-08-15
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-08-15
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 515179.
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 91 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered