Nursing homeFAID #12918
Mercer Healthcare Center
1275 SOUTHVIEW DRIVE, BLUEFIELD, WV, 24701
(304) 325-5448
123 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · Mercer Healthcare Center
Public record summary
What we can show you for free.
Bed capacity
123
CMS facility ID
515052
Care type
Nursing home
County
Mercer
Facility name
Mercer Healthcare Center
Street address
1275 SOUTHVIEW DRIVE
City / state / ZIP
Bluefield, WV 24701
Phone
(304) 325-5448
About this facility — Mercer Healthcare Center
Mercer Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Bluefield, West Virginia. It is licensed for 123 beds — well above the median for skilled nursing facilities in West Virginia (80 beds).
It is one of 4 senior care facilities in Bluefield and 123 skilled nursing facilities across West Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Mercer Healthcare Center 86 times across 11 inspections in the last three years, including 12 food-safety citations, and CMS has imposed $28,060 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Communicare Health
Ownership type
For profit - Corporation
Registered owners & officers
Wv Amfm Op Co., Llc
Direct owner — 100% stake — since 2023
C.r. Stoltz Family Investment Company Inc
Indirect owner — since 2022
Groves, Donna
Officer · Operational control — since 2023
I. Rosedale Irrevocable Trust
Indirect owner — since 2022
Odenthal, Richard
Owner of a disclosable party — since 2025
Romeo, Dominic
Officer · Operational control — since 2023
Rrw, Llc
Indirect owner — since 2022
Saval, Michael
Operational control · Additional disclosable party — since 2023
Shires, Sherry
Operational control · Additional disclosable party — since 2023
Southview Mgt Co., Llc
Operational control · Additional disclosable party — since 2023
Stoltz, Charles
Officer — since 2023
Wilheim, Ronald
Officer — since 2023
Regulatory standing
Federal court records
17 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1975-01-15
CMS overall rating
2 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
$28,060 total
Last standard inspection
2026-06-18
Nurse staffing
3.6 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$613 per day (≈ $18,640/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
83% Medicaid · 6% Medicare · 11% private/other
Occupancy
66% (fiscal year 2023)
Vs. state median
12% above the WV median of $545/day — full state cost breakdown
Services & coverage
Licensed beds
123
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 12 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-18Health inspection10 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2026-07-09
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2026-07-09
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-07-09
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-07-09
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2026-07-09
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-07-09
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2026-07-09
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-07-09
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-07-09
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-07-09
2025-01-28Health inspectionComplaint-triggered22 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-02-28
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2025-02-28
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-02-28
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2025-02-28
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-02-28
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-02-28
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2025-02-28
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-02-28
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-02-28
F-0697
E · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-02-28
F-0740
D · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2025-02-28
F-0745
D · No harm found
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2025-02-28
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-02-28
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-02-28
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2025-02-28
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-02-28
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2025-02-28
F-0810
D · No harm foundFood safety
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2025-02-28
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-02-28
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-28
F-0865
E · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2025-02-28
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-02-28
6 earlier / fire-safety inspections (54 citations)
2024-06-12Health inspectionComplaint-triggered3 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-07-13
F-0806
J · Immediate jeopardyFood safetyFrom a complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-05-24
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-07-13
2024-05-07Health inspectionComplaint-triggered6 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-06-04
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-06-04
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-06-04
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-06-04
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-06-04
F-0806
J · Immediate jeopardyFood safetyFrom a complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-01-19
2024-01-31Health inspectionComplaint-triggered17 citations
F-0553
E · No harm foundFrom a complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2024-03-05
F-0559
D · No harm foundFrom a complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected 2024-03-05
F-0583
D · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2024-03-05
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-03-05
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-03-05
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-03-05
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-05
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-03-05
F-0698
D · No harm foundFrom a complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-03-05
F-0732
F · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2024-03-05
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-03-05
F-0802
E · No harm foundFood safetyFrom a complaint
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2024-03-05
F-0803
E · No harm foundFood safetyFrom a complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-03-05
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-03-05
F-0808
D · No harm foundFood safetyFrom a complaint
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2024-03-05
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-05
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-03-05
2023-08-22Health inspectionComplaint-triggered24 citations
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2023-10-31
F-0585
D · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2023-10-31
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-10-31
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-10-31
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2023-10-31
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2023-10-31
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-31
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-10-31
F-0661
D · No harm foundFrom a complaint
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected 2023-10-31
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-10-31
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-31
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-10-31
F-0694
D · No harm foundFrom a complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2023-10-31
F-0698
D · No harm foundFrom a complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-10-31
F-0726
E · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2023-10-31
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-10-31
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-10-31
F-0770
D · No harm foundFrom a complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2023-10-31
F-0773
D · No harm foundFrom a complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected 2023-10-31
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-31
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-10-31
F-0847
E · No harm found
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2023-10-31
F-0868
F · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2023-10-31
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-10-31
2025-01-28Fire-safety inspection2 citations
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-03-03
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-03-03
2023-08-22Fire-safety inspection2 citations
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-10-02
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-10-02
Federal penalties
2024-05-07Fine$13,627
2024-05-07Fine$14,433
Total fines$28,060
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 515052.
Visitor reviews
What people say on Google.
2.9★★★★★45 ratings on Google
★★★★★melissa agee · 2026-05-19 · via Google“I am very pleased with the care that my father received while under the care of the Mercer Healthcare Center. He made rapid strides in his progress. The team was in constant contact regarding his care and any needs he may have. I would highly recommend this facility, in my experience.”
★Card Well · 2026-02-19 · via Google“WARNING!!! Do not send your loved ones here, especially if they have a chance of living a longer life. This place is far from good. The faculty was disgusting. We had two family members sent here. One whom was supposed to be in rehab so she could get better and go home. Nothing was done for either one of them, they never fed them on time and never get medication or got too much medicine. They both…”
★★★★★Pam Thorne · 2025-12-18 · via Google“My mom was recently a patient at Mercer Health Care. Dr. Savol and Tim Prescott PA were excellent providers. They listened to all my concerns and formed a plan of care for my mom. My mom had suffered a recent stroke and was having difficulty swallowing and speaking. Within 5 minutes of her being in the facility, speech therapist, "Sami" was there to evaluate mom's swallowing so she could order …”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 86 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered