Home›Browse›Virginia›Bluefield›Westwood Center

Nursing homeFAID #12505

Westwood Center

20 WESTWOOD MEDICAL PARK, BLUEFIELD, VA, 24605

(276) 322-5439

60 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing1/5 quality measuresSource: CMS Care Compare

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Address

20 Westwood Medical Park

Bluefield, VA 24605

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

495200

Care type

Nursing home

County

Tazewell

Facility name

Westwood Center

Street address

20 WESTWOOD MEDICAL PARK

City / state / ZIP

Bluefield, VA 24605

Phone

(276) 322-5439

About this facility — Westwood Center

Westwood Center is a Medicare/Medicaid-certified skilled nursing facility in Bluefield, Virginia. It is licensed for 60 beds — below the median for skilled nursing facilities in Virginia (117 beds).

It is one of 4 senior care facilities in Bluefield and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Westwood Center 60 times across 9 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $159,612 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Genesis Healthcare

Ownership type

For profit - Corporation

Registered owners & officers

Genesis Va Holdings Llc

Direct owner — 100% stake — since 2011

Berg, Michael

Officer — since 2015

Bridgeford, Laura

Officer — since 2024

Fc-gen Operations Investment Llc

Indirect owner — since 2015

Gen Operations I Llc

Indirect owner — since 2015

Gen Operations Ii Llc

Indirect owner — since 2015

Genesis Healthcare Inc

Indirect owner — since 2015

Genesis Healthcare Llc

Indirect owner — since 2015

Genesis Holdings Llc

Indirect owner — since 2015

Genesis Operations Llc

Indirect owner · Additional disclosable party — since 2011

Ghc Holdings Llc

Indirect owner — since 2011

Mendelson, Avi

Officer — since 2024

Sanders, Andrew

Operational control · Additional disclosable party — since 2023

Sun Healthcare Group Inc

Indirect owner — since 2015

Tompkins, Paul

Additional disclosable party — since 2025

Whitman, Arnold

Indirect owner — since 2015

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1989-09-07

CMS overall rating

1 of 5 stars

Health deficiencies

18 at the last standard inspection

Federal fines

$159,612 total

Last standard inspection

2024-08-21

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$513 per day (≈ $15,600/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

56% Medicaid · 20% Medicare · 24% private/other

Occupancy

64% (fiscal year 2023)

Vs. state median

28% above the VA median of $401/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-02-27Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-24

2024-08-21Health inspectionComplaint-triggered18 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-11-13

F-0623

E · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-11-13

F-0625

E · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-11-13

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-11-13

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-11-13

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-13

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-11-13

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-11-13

F-0684

J · Immediate jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-19

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-11-13

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-13

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-11-13

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-11-13

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-12-19

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-11-13

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2024-12-20

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-13

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2024-11-13

6 earlier / fire-safety inspections (41 citations)

2023-10-17Health inspectionComplaint-triggered1 citation

F-0678

J · Immediate jeopardyFrom a complaint

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2023-09-15

2023-03-20Health inspection19 citations

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-05-12

F-0635

D · No harm found

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Corrected 2023-05-12

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-05-12

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-05-12

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-05-12

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-05-12

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-05-30

F-0684

K · Immediate jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-05-12

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-05-12

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-05-30

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-05-12

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-05-12

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-05-30

F-0770

E · No harm found

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2023-05-12

F-0773

D · No harm found

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2023-05-12

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-12

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-05-30

F-0865

D · No harm found

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2023-05-12

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-05-12

2021-05-20Health inspection7 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2021-07-14

F-0607

E · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2021-07-14

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2021-07-14

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-07-14

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-07-14

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-07-14

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2021-07-14

2024-08-21Fire-safety inspection1 citation

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-12-12

2023-03-20Fire-safety inspection7 citations

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2023-05-09

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-05-09

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-09

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-07-14

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-05-09

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-07-14

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-05-09

2021-05-20Fire-safety inspection6 citations

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2021-07-16

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2021-07-16

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-07-16

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2021-07-16

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2021-07-16

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2021-07-16

Federal penalties

2025-02-27Fine$12,698

2024-08-21Fine$133,517

2023-10-17Fine$13,397

Total fines$159,612

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495200.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 60 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered