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Nursing homeFAID #12338

Monument Healthcare Millcreek

1201 EAST 4500 SOUTH, SALT LAKE CITY, UT, 84117

(801) 261-3664

monumenthg.com/location/salt-lake-city/millcreek

120 licensed beds

CMS rates Monument Healthcare Millcreek 4 out of 5 overall. Federal inspectors issued 18 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Monument Health Millcreek

Address

1201 East 4500 South

Salt Lake City, UT 84117

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

465139

Care type

Nursing home

County

Salt Lake

Facility name

Monument Healthcare Millcreek

Street address

1201 EAST 4500 SOUTH

City / state / ZIP

Salt Lake City, UT 84117

Phone

(801) 261-3664

Website

monumenthg.com/location/salt-lake-city/millcreek

About this facility — Monument Healthcare Millcreek

Monument Healthcare Millcreek is a Medicare/Medicaid-certified skilled nursing facility in Salt Lake City, Utah. It is licensed for 120 beds — above the median for skilled nursing facilities in Utah (90 beds).

It is one of 58 senior care facilities in Salt Lake City and 97 skilled nursing facilities across Utah. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Monument Health Group, a group of 11 facilities on this site.

Federal inspectors have cited Monument Healthcare Millcreek 18 times across 8 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Monument Health Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Milford Area Health Care Service District #3

Direct owner — 100% stake — since 2024

Allen, Richard

Operational control · Additional disclosable party — since 2024

Beaver Valley Hospital

Operational control — since 2024

Carter, Laurel

Operational control — since 2024

Clawson, Travis

Operational control · Additional disclosable party — since 2024

Conley, Skyler

Operational control · Additional disclosable party — since 2026

Dansie, Guy

Officer · Additional disclosable party — since 2024

Dotson, Ward

Operational control — since 2024

Espinosa, Stephanie

Operational control · Additional disclosable party — since 2024

Fragoso, Lindsay

Operational control · Additional disclosable party — since 2024

Health Group Management Llc

Operational control · Additional disclosable party — since 2024

Izatt, Brenda

Operational control · Additional disclosable party — since 2024

Langford, Scott

Officer · Additional disclosable party — since 2024

Mayer, Shauna

Operational control — since 2024

Monument Health Properties Llc

Mortgage holder · Additional disclosable party — since 2024

Monument Real Estate Millcreek Llc

Mortgage holder · Additional disclosable party — since 2024

Moss, Tyler

Officer · Operational control · Additional disclosable party — since 2024

Robertson, Brett

Operational control · Additional disclosable party — since 2024

Samuelian, Spencer

Operational control · Additional disclosable party — since 2024

Seastrand, Jason

Operational control · Additional disclosable party — since 2024

Symond, Scott

Operational control — since 2024

West, Christian

Operational control · Additional disclosable party — since 2024

Wiseman, Brandon

Operational control — since 2024

Regulatory standing

Licensed / certified since

1994-06-15

CMS overall rating

4 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-11-20

Nurse staffing

3.8 hours per resident per day

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-01-21Health inspectionComplaint-triggered2 citations

F-0694

D · No harm foundFrom a complaint

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2026-02-16

F-0697

D · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-02-16

2025-11-20Health inspectionComplaint-triggered8 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-12-26

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-12-26

F-0757

E · No harm foundFrom a complaint

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-12-26

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2025-12-26

F-0773

D · No harm foundFrom a complaint

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2025-12-26

F-0779

D · No harm foundFrom a complaint

Keep signed and dated reports of x-rays and other diagnostic services in the residents record.

Corrected 2025-12-26

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-12-26

F-0919

E · No harm foundFrom a complaint

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-12-26

2 earlier / fire-safety inspections (8 citations)

2023-11-02Health inspection6 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-12-31

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-12-31

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-12-31

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-31

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-12-31

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-12-31

2021-12-28Fire-safety inspection2 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2022-01-31

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2022-01-31

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 465139.

Quality of care & staffing

How it compares in Utah.

Inspection citations, 3 years

More than 27% of nursing homes in the state

State median: 27

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.8

Higher than 55% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

49%

Higher than 44% of nursing homes in the state

State median: 51%

Resident outcomes

On 21 federal quality measures, this facility does better than the Utah average on 12 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	8.3%	10.7%	13.5%	Better than state
Lose too much weight	0.0%	3.3%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.6%	0.7%	Better than state
With a urinary tract infection	0.0%	1.9%	1.5%	Better than state
Have depressive symptoms	4.7%	16.9%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	1.1%	2.5%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.5%	97.8%	93.7%	Near state average
Ability to walk independently worsened	16.2%	12.7%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	30.5%	25.8%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	98.2%	95.3%	Near state average
With pressure ulcers	3.7%	3.8%	4.5%	Near state average
With new or worsened bowel or bladder incontinence	25.3%	20.3%	18.3%	Worse than state
Received an antipsychotic medication	5.4%	13.8%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	0.21	1.17	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.00	1.35	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.4%	94.1%	82.3%	Near state average
Newly received an antipsychotic medication	0.2%	1.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	98.6%	92.2%	80.1%	Near state average
Were rehospitalized after a nursing home admission	21.5%	17.0%	23.4%	Worse than state
Had an outpatient emergency department visit	7.8%	11.5%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0760 2 inspections. Ensure that residents are free from significant medication errors.

Verify & compare

Where to check, and what's nearby.

Who to contact in Utah

Licensing: Utah Department of Health and Human Services, Division of Licensing and Background Checks, Office of Licensing
File a complaint: 801-890-2007 · Online
Long-Term Care Ombudsman: 877-424-4640. A free advocate for residents and families.
Adult Protective Services: 800-371-7897. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Mark's Hospital, about 0.9 miles. CMS rating 4 of 5.
Intermountain Medical Center, about 2.1 miles. CMS rating 5 of 5.
Va Salt Lake City Healthcare - George E. Wahlen Va Medical Center, about 5.8 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Monument Healthcare Cottonwood Creek, Salt Lake City, about 0.5 miles. CMS rating 5 of 5.
Highland Care Center, Holladay, about 1.1 miles. CMS rating 5 of 5.
Monument Healthcare Murray Creek, Millcreek, about 1.1 miles. CMS rating 2 of 5.
Spring Creek Healthcare Center, Salt Lake City, about 1.1 miles. CMS rating 2 of 5.
Paramount Health and Rehabilitation, Salt Lake City, about 1.3 miles. CMS rating 3 of 5.

Visitor reviews

What people say on Google.

4.2239 ratings on Google

★★★★★Julie Berryman · 2026-07-18 · via Google
“My mom stayed here for a couple weeks after knee replacement surgery. The facility is very clean and well kept. Her room was very comfortable with easy access to television and bathroom. The food was fantastic. She was a little worried because friends who had been in other skilled nursing facilities all said “care was great, food sucked”. But here the food was great. Most of the nursing and CNA st…”

★★★★★Julie Weggeland · 2026-07-27 · via Google
“I stayed at Monument Health Milcreek for a couple of weeks after I had a bad fall. The faculty is lovely and spotless. The staff are kind and caring. They carefully coordinated with trips to my doctor and my insurance company. The Physical Therapy iis extremely good and got me back to the point I needed to go home safely I highly recommend them for any rehab you may need.”

★★★★★MS Giger · 2026-08-04 · via Google
“I recently spent 3 weeks in this facilities shorty term recovery unit after major knee surgery. I was instantly impressed by the cleanliness of this facility. My favorable impressions were expanded by the very friendly and capable staff of administrators, nurses, CNA’s and facility maintenance staff. It made such a good impression on me that I’d go back to visit the next time I’m in Salt Lake. …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 18 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered