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Nursing homeFAID #1689

New Castle Health and Rehabilitation Center

32 BUENA VISTA DRIVE, NEW CASTLE, DE, 19720
(302) 328-2580
www.saberhealth.com/locations/new-castle?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_term=SHGDE1
120 licensed beds

CMS rates New Castle Health and Rehabilitation Center 2 out of 5 overall. Federal inspectors issued 50 citations across 9 inspections in the last three years, with $47,730 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall1/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of NEW CASTLE HEALTH AND REHABILITATION CENTER
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Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
085039
Care type
Nursing home
County
New Castle
Facility name
New Castle Health and Rehabilitation Center
Street address
32 BUENA VISTA DRIVE
City / state / ZIP
New Castle, DE 19720
Phone
(302) 328-2580
Website
www.saberhealth.com/locations/new-castle?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_term=SHGDE1

About this facility — New Castle Health and Rehabilitation Center

New Castle Health and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in New Castle, Delaware. It is licensed for 120 beds — close to the median for skilled nursing facilities in Delaware (110 beds).

It is one of 2 senior care facilities in New Castle and 44 skilled nursing facilities across Delaware. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Saber Healthcare Group, a group of 126 facilities on this site.

Federal inspectors have cited New Castle Health and Rehabilitation Center 50 times across 9 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $47,730 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Saber Healthcare Group
Ownership type
For profit - Corporation

Registered owners & officers

B&b Reimbursement Consulting Inc.
Additional disclosable party — since 2019
Benjamin N. Volpe Family Dynasty Trust (dated December 29, 2020)
Additional disclosable party — since 2023
Bnv Dynasty Llc
Additional disclosable party — since 2023
Carroll, Michelle
Operational control · Additional disclosable party — since 2024
Citrin Cooperman Advisors Llc
Additional disclosable party — since 2018
Decanted William I. Weisberg Family Dynasty Trust (dated Sept 30, 2020
Additional disclosable party — since 2023
New Castle Re Group Llc
Additional disclosable party — since 2022
Nicoluzakis, Gregory
Officer · Additional disclosable party — since 2019
Rastogi, Ritu
Operational control · Additional disclosable party — since 2018
Saber Governance Llc
Operational control · Additional disclosable party — since 2019
Saber Healthcare Group Llc
Additional disclosable party — since 2018
Shg Management Llc
Operational control · Additional disclosable party — since 2019
Shg Rez Llc
Additional disclosable party — since 2026
Slocum, Daesha
Operational control · Additional disclosable party — since 2024
Volpe, Benjamin
Director · Officer · Additional disclosable party — since 2019
Weisberg, William
Director · Officer · Owner of a disclosable party · Additional disclosable party — since 2019
Wiw Dynasty Llc
Additional disclosable party — since 2023
Ziegler Financing Corporation
Additional disclosable party — since 2022

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1991-02-15
CMS overall rating
2 of 5 stars
Health deficiencies
13 at the last standard inspection
Federal fines
$47,730 total
Last standard inspection
2025-12-13
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$399 per day (≈ $12,130/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
79% Medicaid · 8% Medicare · 14% private/other
Occupancy
95% (fiscal year 2023)
Vs. state median
21% below the DE median of $502/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-12-13Health inspection13 citations
F-0552
E · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2025-12-26
F-0609
E · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-12-26
F-0610
E · No harm found
Respond appropriately to all alleged violations.
Corrected 2025-12-26
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-12-26
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-12-26
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-12-26
F-0693
J · Immediate jeopardy
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-12-26
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-12-26
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-12-26
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-12-26
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-12-26
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2025-12-26
F-0909
D · No harm found
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected 2025-12-26
2025-05-06Health inspectionComplaint-triggered5 citations
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-05-27
F-0627
D · No harm foundFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2025-05-27
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-05-27
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-27
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-05-27
4 earlier / fire-safety inspections (32 citations)
2024-11-26Health inspectionComplaint-triggered10 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-01-07
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-01-07
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-01-07
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-01-07
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-01-07
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-01-07
F-0691
D · No harm found
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected 2025-01-07
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2025-01-07
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-01-07
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-01-07
2024-02-01Health inspectionComplaint-triggered19 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-03-08
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-03-08
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-03-08
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-03-08
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-03-08
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-03-08
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-03-08
F-0660
D · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2024-03-08
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-08
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-03-08
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-03-08
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-03-08
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-03-08
F-0712
E · No harm found
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2024-03-08
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2024-03-08
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-03-08
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-03-08
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-03-08
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-03-08
2024-02-01Fire-safety inspection1 citation
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-05-23
2021-09-23Fire-safety inspection2 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2021-12-01
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2021-12-01

Federal penalties

2025-12-13Fine$29,206
2025-05-06Fine$18,524
Total fines$47,730
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 085039.

Quality of care & staffing

How it compares in Delaware.
Inspection citations, 3 years
50
More than 68% of nursing homes in the state
State median: 35
Federal fines, 3 years
$47,730
More than 55% of nursing homes in the state
State median: $38,290
Nurse staffing, hours per resident per day
3.8
Higher than 12% of nursing homes in the state
State median: 4.0
Nursing staff turnover, annual
48%
Higher than 71% of nursing homes in the state
State median: 40%

Resident outcomes

On 19 federal quality measures, this facility does better than the Delaware average on 9 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased6.2%12.3%13.5%Better than state
Lose too much weight0.6%5.5%5.1%Better than state
With a catheter inserted and left in their bladder0.5%0.4%0.7%Worse than state
With a urinary tract infection0.8%1.9%1.5%Better than state
Have depressive symptoms3.8%10.6%13.5%Better than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury4.4%2.9%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine97.5%96.2%93.7%Near state average
Ability to walk independently worsened5.9%12.1%12.7%Better than state
Received an antianxiety or hypnotic medication10.4%21.9%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine100.0%98.8%95.3%Near state average
With pressure ulcers3.9%3.4%4.5%Worse than state
With new or worsened bowel or bladder incontinence10.8%19.3%18.3%Better than state
Received an antipsychotic medication15.5%10.6%15.4%Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine62.1%84.5%82.3%Worse than state
Newly received an antipsychotic medication1.0%0.9%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine94.5%88.4%80.1%Near state average
Were rehospitalized after a nursing home admission22.0%22.7%23.4%Near state average
Had an outpatient emergency department visit6.2%10.8%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0610 3 inspections. Respond appropriately to all alleged violations.
  • F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0609 2 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  • F-0692 2 inspections. Provide enough food/fluids to maintain a resident's health.
  • F-0700 2 inspections. Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
  • F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Verify & compare

Where to check, and what's nearby.

Who to contact in Delaware

  • Licensing: Delaware Health and Social Services, Division of Health Care Quality (DHCQ)
  • File a complaint: 877-453-0012 · Online
  • Long-Term Care Ombudsman: 855-773-1002. A free advocate for residents and families.
  • Adult Protective Services: 888-277-4302. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Rockford Center, about 4.2 miles.
  • Christiana Hospital, about 4.2 miles. CMS rating 4 of 5.
  • Wilmington Va Medical Center, about 7.0 miles. CMS rating 4 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.2154 ratings on Google
★★★★★Angela De Ocera · 2026-08-04 · via Google

“I was pleasantly surprised by the quality of the food served at this rehab center. The meals served were well-portioned and offered a nice variety from day to day. The staff did a great job accommodating dietary needs and making sure residents had meals that were both nutritious and enjoyable. Overall, the dining experience was a positive part of the care provided.”

★★★★★Farrah Luisa · 2026-08-05 · via Google

“Great rehab for people like my father who needs it. Friendly and knowledgeable people. We were very pleased and felt very welcome especially with my father’s situation. Satisfied family here❤️.”

★★★★★Lisa J · 2026-04-08 · via Google

“I had an excellent experience with New Castle Health and Rehabilitation Center. The staff is very caring, professional and attentive. The facility is clean, well organized and provides a welcoming environment. A special thanks to the leadership of the Director, who is very kind and attentive. I highly recommend this facility to anyone seeking great service.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 50 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered