Home›Browse›Texas›Cedar Park›New Hope Manor

Nursing homeFAID #14374

New Hope Manor

1623 W NEW HOPE DR, CEDAR PARK, TX, 78613

(512) 259-3999

www.newhopemnr.com

114 licensed beds

CMS rates New Hope Manor 4 out of 5 overall. Federal inspectors issued 26 citations across 11 inspections in the last three years, with $21,648 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Chastity Simmons

Address

1623 W New Hope Dr

Cedar Park, TX 78613

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Public record summary

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Bed capacity

114

CMS facility ID

675943

Care type

Nursing home

County

Williamson

Facility name

New Hope Manor

Street address

1623 W NEW HOPE DR

City / state / ZIP

Cedar Park, TX 78613

Phone

(512) 259-3999

Website

www.newhopemnr.com

About this facility — New Hope Manor

New Hope Manor is a Medicare/Medicaid-certified skilled nursing facility in Cedar Park, Texas. It is licensed for 114 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 9 senior care facilities in Cedar Park and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Caring Healthcare Group, a group of 14 facilities on this site.

Federal inspectors have cited New Hope Manor 26 times across 11 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $21,648 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Caring Healthcare Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Byrom, David

Managing employee · Director — since 2017

Coryell County Memorial Hospital Authority

Operational control — since 2017

New Hope Snf Llc

Operational control — since 2017

Shapiro, Menachem

Operational control — since 2017

Regulatory standing

Licensed / certified since

2003-01-06

CMS overall rating

4 of 5 stars

Health deficiencies

4 at the last standard inspection

Federal fines

$21,648 total

Last standard inspection

2026-03-18

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$221 per day (≈ $6,720/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

73% Medicaid · 4% Medicare · 23% private/other

Occupancy

78% (fiscal year 2024)

Vs. state median

20% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

114

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-18Health inspection3 citations

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-03-19

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2026-03-19

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-19

2025-12-10Health inspectionComplaint-triggered1 citation

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-12-11

7 earlier / fire-safety inspections (22 citations)

2025-08-13Health inspectionComplaint-triggered1 citation

F-0644

D · No harm foundFrom a complaint

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-08-15

2025-01-29Health inspection7 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-01-30

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-01-30

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-01-30

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2025-01-30

F-0761

E · No harm found

Corrected 2025-01-30

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-01-30

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-01-30

2024-10-14Health inspectionComplaint-triggered2 citations

F-0580

J · Immediate jeopardyFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-09-21

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-21

2024-01-25Health inspectionComplaint-triggered2 citations

F-0697

J · Immediate jeopardyFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-01-26

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-11-17

2023-12-14Health inspection5 citations

F-0638

D · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2023-12-15

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-12-15

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-12-15

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-12-15

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-12-15

2026-03-18Fire-safety inspection4 citations

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-04-15

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-03-20

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-04-19

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-03-20

2023-12-14Fire-safety inspection1 citation

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-12-16

Federal penalties

2024-10-14Fine$8,021

2024-01-25Fine$13,627

Total fines$21,648

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675943.

Quality of care & staffing

How it compares in Texas.

Inspection citations, 3 years

More than 30% of nursing homes in the state

State median: 33

Federal fines, 3 years

$21,648

More than 57% of nursing homes in the state

State median: $15,642

Nurse staffing, hours per resident per day

3.6

Higher than 77% of nursing homes in the state

State median: 3.3

Nursing staff turnover, annual

45%

Higher than 33% of nursing homes in the state

State median: 50%

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 14 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	18.7%	15.8%	13.5%	Worse than state
Lose too much weight	1.1%	2.9%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.3%	0.7%	Better than state
With a urinary tract infection	0.0%	0.8%	1.5%	Better than state
Have depressive symptoms	0.0%	2.3%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	3.6%	3.2%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	96.4%	93.7%	Near state average
Ability to walk independently worsened	15.1%	12.9%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	16.0%	17.8%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.0%	95.3%	Near state average
With pressure ulcers	1.9%	3.7%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	8.4%	12.5%	18.3%	Better than state
Received an antipsychotic medication	10.4%	9.8%	15.4%	Near state average
Hospitalizations per 1000 long-stay resident days	1.79	2.05	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	1.15	1.97	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.7%	88.7%	82.3%	Better than state
Newly received an antipsychotic medication	0.0%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	100.0%	85.4%	80.1%	Better than state
Were rehospitalized after a nursing home admission	24.5%	25.5%	23.4%	Near state average
Had an outpatient emergency department visit	9.8%	12.2%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0677 2 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0644 2 inspections. Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F-0693 2 inspections. Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

Licensing: Texas Health and Human Services
File a complaint: 800-458-9858 · Online
Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Ascension Seton Cedar Park, about 2.5 miles. CMS rating 3 of 5.
Texas Childrens Hospital North Austin Campus, about 5.2 miles.
Round Rock Medical Center, about 8.7 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Sagebrook Nursing and Rehabilitation, Cedar Park, about 2.2 miles. CMS rating 4 of 5.
The Springs Healthcare and Rehabilitation, Cedar Park, about 2.9 miles. CMS rating 4 of 5.
Cedar Pointe Health and Wellness Center, Cedar Park, about 2.9 miles. CMS rating 4 of 5.
The Center At Parmer, Austin, about 7.0 miles. CMS rating 5 of 5.
Austin Wellness & Rehabilitation, Austin, about 8.0 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

3.741 ratings on Google

★★★★★David Reich · 2026-07-15 · via Google
“We work with various Facilities and I can tell you not all facilities are the same. There are similarities but New Hope Manor is one that stands out mostly because of how much they care for their residence. It shows in everything they do and how they go above and beyond for everyone they care for. Not just because it’s their job but it’s in their heart and can’t imagine doing anything less. Th…”

★★★★★Jennifer Killian · 2019-09-01 · via Google
“My father was a resident at New Hope Manor for a little over a year. From day one we felt welcomed and cared for. My dad soon began calling New Hope Manor “home.” This alone was a huge testament to the level of comfort he felt in such a short time. I’d especially like to recognize, Perla and Maria, two of the most genuine, caring, hard-working, compassionate people I have ever encountered--they ar…”

★★★★★Shalyn Cofield · 2025-06-28 · via Google
“Our experience with NHM has been the sweetest and most comforting journey. When you drive by, you’ll see a smaller building that appears a little older but when you go for a visit, you’ll meet the kindest and most attentive care team! Whether it’s dining, therapy, office, maintenance, activities or nursing & CNAs, every team goes out of their way to care for my mom with incredible respect and prof…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

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Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 26 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

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Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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