Home›Browse›Oklahoma›Mcalester›New Hope Retirement & Care Center

Nursing homeFAID #10419

New Hope Retirement & Care Center

1220 EAST ELECTRIC BLVD, MCALESTER, OK, 74501

(918) 423-9095

55 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

1220 East Electric Blvd

Mcalester, OK 74501

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

375384

Care type

Nursing home

County

Pittsburg

Facility name

New Hope Retirement & Care Center

Street address

1220 EAST ELECTRIC BLVD

City / state / ZIP

Mcalester, OK 74501

Phone

(918) 423-9095

About this facility — New Hope Retirement & Care Center

New Hope Retirement & Care Center is a Medicare/Medicaid-certified skilled nursing facility in Mcalester, Oklahoma. It is licensed for 55 beds — below the median for skilled nursing facilities in Oklahoma (100 beds).

It is one of 10 senior care facilities in Mcalester and 283 skilled nursing facilities across Oklahoma. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited New Hope Retirement & Care Center 36 times across 12 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $7,371 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Individual

Registered owners & officers

Anderson, William

Operational control · Additional disclosable party — since 2025

Aspire Management Llc

Direct owner · Operational control · Additional disclosable party — since 2016

Bully Good Inc

Operational control · Additional disclosable party — since 2016

Cooley, Chelsey

Operational control · Additional disclosable party — since 2021

Lowe, Tina

Officer · Operational control · Additional disclosable party — since 2016

Management Services Inc

Additional disclosable party — since 2016

Montgomery, Thomas

Direct owner · Officer · Operational control · Additional disclosable party — since 2016

Regulatory standing

Licensed / certified since

2000-05-23

CMS overall rating

2 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

$7,371 total

Last standard inspection

2025-12-31

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$252 per day (≈ $7,660/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

85% Medicaid · 6% Medicare · 9% private/other

Occupancy

51% (fiscal year 2023)

Vs. state median

4% below the OK median of $263/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-12-31Health inspectionComplaint-triggered8 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-02-27

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-02-27

F-0695

E · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-02-27

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-02-27

F-0802

E · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2026-02-27

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2026-02-27

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-02-27

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-02-27

2025-07-16Health inspectionComplaint-triggered4 citations

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-09-05

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-07

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-08-07

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-07

8 earlier / fire-safety inspections (24 citations)

2024-11-07Health inspection8 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-12-23

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-12-26

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-12-26

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-12-27

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-12-24

F-0732

F · No harm found

Post nurse staffing information every day.

Corrected 2024-12-26

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-12-27

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2024-12-27

2024-07-31Health inspectionComplaint-triggered1 citation

F-0686

G · Actual harmFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-08-02

2024-06-17Health inspectionComplaint-triggered1 citation

F-0655

D · No harm foundFrom a complaint

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-07-05

2024-01-24Health inspectionComplaint-triggered2 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-02-07

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-02-07

2023-08-18Health inspectionComplaint-triggered3 citations

F-0568

E · No harm found

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2023-09-22

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-09-22

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-09-22

2024-11-07Fire-safety inspection4 citations

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-12-04

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-12-04

K-0344

E · No harm found

Have an alternate power supply for its alarm system.

Corrected 2024-12-04

K-0353

C · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-04

2023-08-18Fire-safety inspection1 citation

K-0912

E · No harm found

Have power receptacles that are properly grounded.

Corrected 2023-12-28

2022-06-09Fire-safety inspection4 citations

K-0131

E · No harm found

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2022-07-24

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-07-24

K-0343

C · No harm found

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2022-07-24

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-07-24

Federal penalties

2024-07-31Fine$7,371

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 375384.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 36 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered