Senior Home Review
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Nursing homeFAID #13310

Newcastle Place

12600 N PORT WASHINGTON RD #300, MEQUON, WI, 53092
(262) 387-8850
lifespacecommunities.com
47 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

12600 N Port Washington Rd #300
Mequon, WI 53092
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Public record summary

What we can show you for free.
Bed capacity
47
CMS facility ID
525668
Care type
Nursing home
County
Ozaukee
Facility name
Newcastle Place
Street address
12600 N PORT WASHINGTON RD #300
City / state / ZIP
Mequon, WI 53092
Phone
(262) 387-8850
Website
lifespacecommunities.com

About this facility — Newcastle Place

Newcastle Place is a Medicare/Medicaid-certified skilled nursing facility in Mequon, Wisconsin. It is licensed for 47 beds — below the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 14 senior care facilities in Mequon and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Newcastle Place 62 times across 15 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $12,740 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Lifespace Communities
Ownership type
Non profit - Corporation

Registered owners & officers

Lifespace Communities Inc
Direct owner · Operational control — 100% stake — since 2021
Gorman, Joseph
Officer — since 2022
Harshfield, Nicholas
Officer — since 2021
Jantzen, Jesse
Director · Officer · Operational control — since 2021
Pope, Erin
Officer — since 2022
Stemm, Christy
Managing employee — since 2021

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2003-05-07
CMS overall rating
3 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
$12,740 total
Last standard inspection
2026-05-20
Nurse staffing
5.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$1,692 per day (≈ $51,440/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 33% Medicare · 68% private/other
Occupancy
85% (fiscal year 2023)
Vs. state median
316% above the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
47
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-20Health inspection2 citations
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-06-15
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-06-15
2026-04-22Health inspectionComplaint-triggered4 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-05-13
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-05-13
F-0694
D · No harm foundFrom a complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2026-05-13
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-05-13
13 earlier / fire-safety inspections (56 citations)
2026-01-21Health inspectionComplaint-triggered2 citations
F-0554
D · No harm foundFrom a complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2026-01-23
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-01-23
2025-07-31Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-08-01
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-08-01
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-08-01
2025-06-10Health inspectionComplaint-triggered1 citation
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-07-10
2025-02-26Health inspection7 citations
F-0607
E · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-04-04
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-04
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-04-04
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2025-04-04
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-04-04
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-04-04
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2025-04-04
2025-01-09Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-02-07
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-02-07
2024-10-28Health inspectionComplaint-triggered2 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-11-26
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-11-26
2024-05-29Health inspectionComplaint-triggered5 citations
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-06-25
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-06-25
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-25
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-06-25
F-0757
D · No harm foundFrom a complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-06-25
2024-04-23Health inspectionComplaint-triggered3 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-05-23
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-05-23
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-05-23
2024-02-28Health inspectionComplaint-triggered2 citations
F-0626
D · No harm foundFrom a complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected 2024-03-30
F-0740
D · No harm foundFrom a complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2024-03-30
2023-12-13Health inspection10 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-01-05
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-01-05
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-01-05
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-01-05
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-01-05
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-01-05
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-01-05
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-01-05
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-05
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-01-05
2026-05-20Fire-safety inspection7 citations
E-0009
F · No harm found
Include a process for Emergency Preparedness collaboration.
Corrected 2026-06-25
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2026-06-25
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-06-15
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-06-15
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2026-06-15
K-0916
F · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2026-06-15
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-06-15
2025-02-26Fire-safety inspection5 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-05-12
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-03-21
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-03-12
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-03-21
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-04-08
2023-12-13Fire-safety inspection7 citations
E-0009
F · No harm found
Include a process for Emergency Preparedness collaboration.
Corrected 2023-12-15
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2024-01-05
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-12-15
K-0354
C · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-12-28
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-12-15
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-01-01
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-12-28

Federal penalties

2025-07-31Fine$12,740
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525668.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 62 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered