Nursing homeFAID #12613
Newport News Nursing & Rehab
12997 NETTLES DRIVE, NEWPORT NEWS, VA, 23602
(757) 249-8880
102 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · Chris Henry
Public record summary
What we can show you for free.
Bed capacity
102
CMS facility ID
495340
Care type
Nursing home
County
Newport News City
Facility name
Newport News Nursing & Rehab
Street address
12997 NETTLES DRIVE
City / state / ZIP
Newport News, VA 23602
Phone
(757) 249-8880
About this facility — Newport News Nursing & Rehab
Newport News Nursing & Rehab is a Medicare/Medicaid-certified skilled nursing facility in Newport News, Virginia. It is licensed for 102 beds — close to the median for skilled nursing facilities in Virginia (117 beds).
It is one of 26 senior care facilities in Newport News and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Newport News Nursing & Rehab 73 times across 9 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $97,124 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Avardis Health
Ownership type
For profit - Limited Liability company
Registered owners & officers
Newport News Parentco Llc
Direct owner — 100% stake — since 2025
Hajimomenian, Amir
Operational control · Additional disclosable party — since 2025
Hoback, Tiffany
Governing body · Operational control · Additional disclosable party — since 2025
Jones, Tequilla
Operational control · Additional disclosable party — since 2025
Klyczek, Mark
Operational control · Additional disclosable party — since 2025
Miller, Sandra
Operational control · Additional disclosable party — since 2025
Morgan, Daniel
Governing body · Operational control · Additional disclosable party — since 2025
Snf Mgr Llc
Operational control · Additional disclosable party — since 2025
Tidewater Holdco Llc
Indirect owner — since 2025
Vaop Holdco Llc
Indirect owner — since 2025
Regulatory standing
Licensed / certified since
1999-09-24
CMS overall rating
1 of 5 stars
Health deficiencies
27 at the last standard inspection
Federal fines
$97,124 total
Last standard inspection
2026-03-10
Nurse staffing
2.9 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$403 per day (≈ $12,250/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
74% Medicaid · 9% Medicare · 17% private/other
Occupancy
96% (fiscal year 2023)
Vs. state median
right at the VA median of $401/day — full state cost breakdown
Services & coverage
Licensed beds
102
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-30Health inspectionComplaint-triggered1 citation
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-06-11
2026-03-10Health inspectionComplaint-triggered26 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2026-06-03
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-06-03
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-04-17
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-06-03
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-06-13
F-0606
D · No harm found
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected 2026-04-17
F-0607
K · Immediate jeopardy
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2026-04-17
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-04-17
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-04-17
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-06-03
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-06-03
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-06-03
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-04-17
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-17
F-0689
K · Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-17
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-04-17
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-04-17
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-04-17
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2026-06-03
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-03
F-0800
D · No harm foundFood safety
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected 2026-04-17
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-04-17
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-06-03
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2026-04-17
F-0887
E · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2026-04-17
F-0919
K · Immediate jeopardy
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2026-06-03
4 earlier / fire-safety inspections (46 citations)
2024-11-07Health inspectionComplaint-triggered3 citations
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-12-13
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-12-13
F-0868
D · No harm foundFrom a complaint
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2024-12-13
2022-09-01Health inspection25 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-10-16
F-0585
C · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2022-10-16
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2022-10-16
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2022-10-16
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-10-16
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-10-16
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-10-16
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-10-16
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-10-16
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2022-10-16
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2022-10-16
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2022-10-16
F-0732
D · No harm found
Post nurse staffing information every day.
Corrected 2022-10-16
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-10-16
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2022-10-16
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2022-10-16
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-10-16
F-0803
F · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2022-10-16
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-10-16
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2022-10-16
F-0882
D · No harm found
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2022-10-16
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2022-10-16
F-0885
D · No harm found
Report COVID19 data to residents and families.
Corrected 2022-10-16
F-0908
E · No harm found
Keep all essential equipment working safely.
Corrected 2022-10-16
F-0925
D · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2022-10-16
2020-01-28Health inspection16 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2020-03-12
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2020-03-12
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2020-03-12
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2020-03-12
F-0655
E · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2020-03-12
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2020-03-12
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2020-03-12
F-0684
G · Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2020-03-12
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2020-03-12
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2020-03-12
F-0727
F · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2020-03-12
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2020-03-12
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2020-03-12
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2020-03-12
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2020-03-12
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2020-03-12
2026-03-10Fire-safety inspection2 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2026-04-17
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-06-25
Federal penalties
2026-03-10Fine$97,124
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495340.
Visitor reviews
What people say on Google.
3.5★★★★★134 ratings on Google
★★★★★Bri · 2026-06-23 · via Google“my aunt was here a few months ago, and it slipped my mind to leave a review! This Place is full of so many activities for the patients and I enjoyed helping my aunt play bingo. It was so much fun. Thank you to the admissions department for talking to us and helping us get her settled and also thank you to the therapy team for helping her get stronger so she could come home to us.”
★★★★★Ann Pollas (littleladyAK) · 2026-05-04 · via Google“The staff at the Rehabilitation and Nursing Home is absolutely amazing especially Angela along with Annette in the office.. all of the therapists from Donna and Ruth and the rest were so wonderful. ..they make you feel like you're at home with the constant caring that they give... they're constantly checking on you and make sure you're okay. And ta0king any medication you might be on. ..This pla…”
★★★★Dana Loper · 2026-01-08 · via Google“My loved one was well looked after here. The staff was friendly and attentive. Housekeeping was EXCELLENT! Nursing was top notch! Therapy was excellent as well! It's hard in an industry that is so short staffed nationwide to always hit all the marks but Newport News Nursing Health and Rehab strives hard! Thank you for taking great care of my friend who is like family. God bless you all!”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 73 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered