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Nursing homeFAID #11763

Nhc Healthcare, Ft Sanders

2120 HIGHLAND AVE, KNOXVILLE, TN, 37916
(865) 525-4131
nhccare.com
160 licensed beds
★★★★★3/5CMS Five-Star overall2/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
160
CMS facility ID
445107
Care type
Nursing home
County
Knox
Facility name
Nhc Healthcare, Ft Sanders
Street address
2120 HIGHLAND AVE
City / state / ZIP
Knoxville, TN 37916
Phone
(865) 525-4131
Website
nhccare.com

About this facility — Nhc Healthcare, Ft Sanders

Nhc Healthcare, Ft Sanders is a Medicare/Medicaid-certified skilled nursing facility in Knoxville, Tennessee. It is licensed for 160 beds — above the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 57 senior care facilities in Knoxville and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Nhc Healthcare, Ft Sanders 25 times across 7 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $9,770 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
National Healthcare Corporation
Ownership type
For profit - Corporation

Registered owners & officers

Baldwin, Brittany
Operational control · Additional disclosable party — since 2022
Blackrock Inc
Additional disclosable party — since 2020
Dimensional Fund Advisors Lp
Additional disclosable party — since 2023
Dodson, Vicki
Operational control · Additional disclosable party — since 2019
Fincher, Kevin
Operational control — since 2023
Kidd, Brian
Operational control · Additional disclosable party — since 2023
Morgan Stanley
Additional disclosable party — since 2024
Morgan Stanley Institutional Advisors Llc
Indirect owner — since 2024
Nason Jr., Howard
Governing body · Officer · Operational control — since 2016
National Health Corporation
Additional disclosable party — since 2020
National Healthcare Corporation
Operational control · Additional disclosable party — since 2020
Nhc-op Lp
Operational control · Partner · Additional disclosable party — since 2020
Nhc/delaware Inc
Direct owner — since 2020
Ussery, Robert
Operational control — since 2000
Vanguard Group Inc
Additional disclosable party — since 2020
Wrather, Timothy
Operational control · Additional disclosable party — since 2018

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1977-02-01
CMS overall rating
3 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
$9,770 total
Last standard inspection
2026-01-22
Nurse staffing
4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$393 per day (≈ $11,950/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
71% Medicaid · 7% Medicare · 22% private/other
Occupancy
80% (fiscal year 2023)
Vs. state median
7% above the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds
160
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-01-22Health inspection6 citations
F-0557
D · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2026-02-14
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-02-14
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2026-02-14
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-02-14
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-11-17
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-02-14
2024-02-02Health inspection2 citations
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-03-02
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-03-02
5 earlier / fire-safety inspections (17 citations)
2023-11-08Health inspectionComplaint-triggered11 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-11-28
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-11-28
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-11-28
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-11-28
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-11-28
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-28
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-11-28
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-11-28
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-11-28
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-11-28
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-11-28
2020-03-04Health inspection2 citations
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2020-04-18
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2020-04-18
2026-01-22Fire-safety inspection1 citation
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-02-21
2024-02-02Fire-safety inspection1 citation
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-03-17
2020-03-04Fire-safety inspection2 citations
K-0200
F · No harm found
Meet other general requirements.
Corrected 2020-03-06
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2020-03-06

Federal penalties

2023-11-08Fine$9,770
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445107.

Visitor reviews

What people say on Google.
3.99 ratings on Google
★★★Jennifer Collins · 2026-02-24 · via Google

“The staff have been excellent for the most part. Some staff have sent clothes to be washed, even though they've been instructed not to. I haven't seen those clothes since. Was told the food is delicious, but that's by people who don't have to eat it. You can pick and choose your meals, but will receive anything but what you ordered. Proteins are often overcooked, potatoes and rolls are undercooked…”

★debbie dearmore · 2026-04-26 · via Google

“This place is totally disgusting. Nasty. The plumbing in my aunts room doesn't work. Water standing in sink. Nasty... bathtub is not working. Bathroom is Nasty. The whole place STINKS... I would not let my worst enemy live in that place..... Someone needs to address the problems of that place. Just because you are poor doesn't mean you have to live in filth like that....”

★★★★★Kim Cobble · 2025-07-18 · via Google

“The care our loved one received was above par. The lady they put her in room with was also outstanding. Our mother couldn’t access call button so when she needed help Mrs Willis would call nurse for her. Our mother was in hospice. They kept her comfortable and very clean. Would definitely recommend facility to others.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered